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“5-Stars Service!!!”

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The Samaya Bali Seminyak
Ranked #4 of 146 Hotels in Seminyak
Certificate of Excellence
Manila, Philippines
Level 4 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“5-Stars Service!!!”
Reviewed July 3, 2014 via mobile

We stayed at the huge Royal Courtyard Villa. It's about 2-min golf buggy ride from the main hotel but their buggy would arrive right away as soon as requested so it was not inconvenient at all. Butler services were also available for the villas so you can easily call up and have your meals and afternoon tea delivered to your villa. The villa was HUGE with its own deep swimming pool and jacuzzi. It also came with complimentary food and drinks (incl. a bottle of wine!) from the minibar. The beachside restaurant has a very lovely view of the sunset. The spa services were also good and you can hear the crashing of the waves while you have your massage so it was very relxaxing. We were not allowed though to swim at the beach because of the strong waves but nevertheless it was just nice to lounge around by the beach while having an afternoon tea. The hotel also has free shuttle services to Seminyak Centre with free pick-up if needed. Highly recommended for couples who would like quiet time for themselves!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AthenaMarieA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,792 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (399)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Daet, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 2, 2014

Stayed between June 22nd - 27th on the Honeymoon package. From the booking process through to the exceptionally late check out, everything was exactly as described in the package details and more!
Villa was beautiful, well presented and spotless. Breakfast options were plentiful and delicious, service impeccable and location perfect.
The Honeymoon extras (romantic dinner, spa experience etc) were all top notch.
As this was our first trip to Bali I am unable to compare the standard of The Samaya to any other hotel / resort on the island, however I would have no hesitation in recommending this place to anyone.
As our departing flight was not until the early hours of the following day, being able to remain in our villa until 10.30pm on our check-out day was a real bonus and effectively gave us a complete extra day to enjoy without the worry of having to move out from the villa at 12.00.

Room Tip: Stayed in the Royal Courtyard villas away from the Main area. Found this to be perfect, quiet and co...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank daetcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 30, 2014

It was a family trip & i really enjoyed my stay. The hotel location is facing ocean which adds a star to the property, wonderful rooms, excellent service, overall it was a wonderful experience to stay at Samaya Hotel. Will refer & recommend everyone to stay in this property if visiting to Bali.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank anilmisra72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 30, 2014

We read an earlier review that sounds absolutely nothing like this resort - so we can only assume that since being refurbished, any complaints have already been completely dealt with. We have just returned from our honeymoon at the Samaya in Seminyak and found it to be perfect..We can't wait to return.

1. The resort itself is very stylish and tasteful. Clean open spaces, marble, wood, lawned areas with trees and beautifully shaped pools (nearby 5 star resorts seemed over glitsy and less tasteful in comparison)

2. The villas are outstanding - spacious, cleaned twice daily, everything in good working order - huge bed, delightful showers, spa bath, tasteful decor throughout. Outside area - lovely pool (always clean), sunloungers, seating area comfortable, patio, pretty garden - we loved our villa

3. The staff are delightful - very helpful, friendly and pleasant demeanor, clean and well presented at ALL times without fail.

4. The breakfasts and afternoon teas are all wonderful - plenty of choice at breakfast. The restaurant menu seemed a little restrictive but then so did the menus in other restaurants in the area.

5. Security is excellent - people from outside are prevented from walking through the hotel grounds by the security staff at entrances

We would completely recommend this resort to anyone wanting a wonderful holiday experience in Bali - peaceful, romantic and the staff make you feel special too.

Mark and Kerry

Room Tip: We stayed at the villa on the royal courtyard opposite the hotel but it is easy to cross over to the...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank markseansmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torquay
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 30, 2014

A hotel not to be missed. Rooms huge and all with private pools. Staff and location ideal. Children are most welcome - pool side and around on the grass. We normally stay at the Legian and have done for years, not sure if we would ever head back. Hard to beat the samaya!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LinksProperty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 29, 2014

This is my first time in Bali, and it was really great! The trip was short, but really enjoyable. My wife & I both believe it wouldn't had happen if not because of the dedicate staff at Samaya Bali, the overall experience, the guest service you and your team provide was amazing. (All the car rides to all the fancy restaurants, buggy rides to & fro, breeze restaurant & everything!)

I personally noticed that unlike other countries, where hotel staff are "very eager" to being tip, and only service you well when they know that you tip well. But what really amazed me was, the staff at Samaya are genuinely sincere and take pride in their job, when being tipped, they seem hesitant and "shock" but very grateful, I tipped one of the servers at breeze restaurant, and I think he took the tip to a tip box? Probably to pool the tips together. I admire the team work & effort your team have.

Oh yes, my name was misspelt, but don't worry about that! I was too busy enjoying myself and I only noticed it when I saw that even the newspaper is being address to me. Amazing!

I would love to come back to Samaya Bali, hopefully with the family in the near future & we are definitely raving about it on our social media and to our friends, I've already filled up all reviews I'm pretty sure that was first thing I did when I got back.

Thank you & your team for the wonderful honeymoon experience you have give to my wife & myself.

Thank you,
Your Sincerely

Mr & Mrs Cheong

Room Tip: 1 Bedroom Royal Courtyard Villa : Huge Room, Private Pool, Huge toilet, free mini bar top up everyda...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mr_Cheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 5 Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 26, 2014

We arrived in Bali for our first visit and chose to book our accommodation with The Samaya after referring to Trip Advisor reviews. This choice seemed perfect for our visit as we are regular travelers to Thailand and wanted to compare Bali, so why not go for the best as we love Thailand and the beautiful places we stay there so didn't want to start behind the eight ball here. Our first 4 nights were spent at The Samaya Ubud and we could not fault anything at all about our experience there and highly recommend it to everyone. (please refer to separate review for this). After reluctantly leaving Ubud and promising to return one day, we headed to The Samaya
Seminyak for the next 6 nights. Unfortunately our blissful holiday came to an end with our experiences at Seminyak. Upon arrival we were greeted by Ray Clark the General Manager,
which was a nice. He assured us that our wonderful journey would continue during our stay and
we were very much looking forward to this. Unfortunately, almost immediately, flaws surfaced
when Ray gave a dressing down to one of his staff, across the buggy in which we were sitting in for not speaking English. Maybe this justified but really there is a time and place. We were then
driven across the road to our Courtyard Villa and basically just dropped off without any tour of
the resort or explanation as to where anything was. We then discovered several maintenance
issues during our stay, "do not disturb light and make up room lights not working", numerous
missing and loose tiles in our pool, our pool required attention over 2 days due to a problem with
the pump etc. We were particularly disappointed with the service provided by many of the staff.
It was a common occurrence to wait for over 30 minutes to be asked if we wanted a drink when
we headed down for sunset cocktails. There were many staff around but no-one seemed
interested even when we were trying to get their attention. On several occasions when we ate at
the restaurant the waiter who took our order and then served us did not know which of us
ordered what and there were only 2 of us sitting at the table. On a couple of occasions we were
not offered bread with our meals. The restaurant chefs at Seminyak were not nearly as good as
at Ubud and this included all meals and afternoon tea. The included spa treatment we had with
our package was not as good as the one we had in Ubud and was shorter than the specified
time. Our Villa was spacious, clean and lovely, the location was fantastic, however given all the
issues and the price paid for this 5 star rated resort, unfortunately, The Samaya Seminyak does not get our tick of approval!

Room Tip: We had no regrets in choosing a courtyard villa as they were very quiet and private and the buggy ri...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank AndyandKim2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Samaya Bali Seminyak

Property: The Samaya Bali Seminyak
Address: Jl. Laksmana, Seminyak 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Seminyak
#2 On the Beach Hotel in Seminyak
#4 Luxury Hotel in Seminyak
#4 Spa Hotel in Seminyak
#6 Family Hotel in Seminyak
#9 Business Hotel in Seminyak
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Samaya Bali Seminyak 5*
Number of rooms: 52
Official Description (provided by the hotel):
Samaya Seminyak has an outdoor pool, a steam room, a sauna, and a fitness facility. This 5-star Luxury Boutique Seminyak property features massage and treatment rooms, body treatments, and facial treatments. Business amenities at this 5-star Luxury Boutique property include complimentary wireless Internet access and business services. Samaya Seminyak has an award winning restaurant Breeze and a bar/lounge. 24-hour room service is available. Transportation services at this property include a complimentary airport shuttle (available on request) and a complimentary area shuttle within 2000metres. The staff can arrange wedding services, dry cleaning/laundry services, currency exchange, and computer rentals. Additional amenities include valet parking, a concierge desk, and a garden. ... more   less 
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Also Known As:
The Samaya Bali Hotel Seminyak
Samaya Bali Seminyak
Samaya Bali Hotel Seminyak
The Samaya Bali Seminyak

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