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“more than disappointed in renovations - returning guests!!!!”

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The Samaya Bali Seminyak
Ranked #7 of 149 Hotels in Seminyak
Certificate of Excellence
Reviewed November 6, 2013

We had been to the Samaya in August 2010, and had LOVED the Balinese character and feel of the private pool villas.... the stone walls, the tropical plants, sun decks with sunloungers, some grass - a private oasis, and also part of a greater hotel that was well manicured and luxurious! We agreed we'd come back this year for five nights again, because we had loved our first time at the Samaya.
Unfortunately this was a mistake!!! We were more than disappointed with the newly renovated Samaya, all of the character and 'Balinese feel" has been lost - the beautiful old stone walls replaced with white stark walls, poorly rendered and poorly painted, patched white paint, and rendering already chipping off. The elegant plunge pools have been re-dug into giant pools that take up the entire villa's outside area, with no outside sun decks, and no sunloungers - only chairs in a shaded gazebo. there are no sunloungers to sit by your private pool... and no other area to sit, except along a small narrow corridor.
the rooms have also been renovated - gone are the elegant rooms - but poorly designed villas with a multitude of doors and anti-chambers, light switches all about the place that don't correspond with the room you're in, and cheap-stained-wood that is no longer elegant - and the piece de resistance - the biggest bathrooms that you've ever seen which are a complete waste of space - the bathroom is twice the size of the living and bedrooms, and is just a waste - this would have been far better used as an outside deck to enjoy your villa.
the rooms have been renovated with no thought as to how guests stay - the light switches are all about the place, the doors don't close properly and the there are so many doors between anti-chambers you are constantly closing/opening doors to get anywhere within the villa.
To top this off - the rooms aren't made to a good quality.
We were sourly disappointed - and asked to see other rooms to enquire if they had a better outside space - we were shown two other villas, which were all of the same shape and layout.
As we were only staying five nights - we were then disappointed to experience electrical outings and no lighting, air-conditioning nor electricity on nights #2 and #3, and were then moved to a beachfront villa -which had an even bigger pool, with less space to sit around it - and to find it is the same layout as the pool-villas, and not worth more money... but at least we had air-conditioning and lighting again!
Lastly - upon checkout we were given another villa to move into ( our third move in five days) to change after the day and get ready to leave - and once again was the same layout as all other rooms we'd stayed in/inspected.

We can't fault the staff -they are exceptional - and will do anything for you. All smiles and all very friendly and helpful.
Afternoon tea is still served by the beach, and breakfasts can be had in your villa or by the beach any time of the day which is great and means you don't have to rush to get up. You also don't have to rush and 'save' a beach lounge as the hotel accommodates enough for all of the guests.

Cocktails on the loungers by the beach for sunset is a lovely viewpoint - but it was a shame that the staff start setting this area up for dinner/the restaurant from 4pm - and try to push you out - when you've paid $600 per night, you don't want to feel that you're being pushed from your sunlounge at sunset because they are trying to get external restaurant patrons in.

Overall - as much as the staff tried to help and assist us, esp with the electricity and air-conditioners breaking down on us for two nights in a row, and with shuttles to Seminyak, and so forth... we won't be returning...... If you read our last review written in Sept 2010 of the Samaya - which was positively glowing and we had loved our stay there - we now won't be recommending this hotel to friends...

A note to management: why try and fix something that wasn't broken!?!?!?! Your hotel WAS tremendous, elegant, UNIQUE and beautiful before. The serenity of the stonewalled villas, gardens, plungepools and private villas were beautiful. Now it's just like any other cheapened villa with white rendered garden walls and poorly built villas, and way too expensive for what it has become!

Room Tip: we stayed in 115 (standard pool villa), 1051 ( beach front villa) and 223, all these rooms were exac...
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  • Stayed: October 2013, traveled as a couple
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7  Thank Noodlesam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 3, 2013

We were here on our honeymoon and the staff could not have been more accommodating. Butler Service was very personal, with even the manager taking the time out to come and meet you.Host Desk was very interested in us Especially Mr. Karmaya in Seminyak was very interested in us.Even General Manager Mr.Clark very interested in us.Very responsive to requests. Staff were polite and always willing to go the extra mile.Royal Courtyard Villas were beautiful and come with everything you need . Cannot rate this place highly enough! Quite romantic places so recommend for couples. Don't think twice! Do not hesitate to choose The Samaya Ubud or Seminyak!And a tip for travelers who going to shopping to downtown:Do not hesitate to do bargain!.It was very useful

Room Tip: Royal Courtyard Villas were Amazing
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  • Stayed: October 2013, traveled as a couple
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Thank muhammed s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

We spent 4 nights at the Samaya as part of our honeymoon.

From the friendly arrival (complete with welcome drink and flower garland), to the attentive yet unobtrusive butler service, we loved everything about this luxury location.

The standard of the breakfast was very high - lots to choose from and the strongest coffee on earth! On our first day we overslept and missed breakfast - that was no problem - our breakfast order was delivered to private poolside table at a time to suit us.

If you stay at the Samaya you must use Breeze restaurant, it is part of the hotel and you practically sit at a table on the beach. The food was all delicious - lots of authentic Balinese dishes to choose from - more expensive than some other restaurants but still cheaper than the same standard in the UK.

Overall we had a very enjoyable experience at the Samaya and definitely recommend.

Stayed: August 2013, traveled as a couple
Thank Nevaltron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

We spent 8 days in this heaven ! Everything was simply perfect.
Superb villas, amazing food choices, breath-taking view on the beach, one of the best spa you will ever get, resort located at 10 minutes walk from Seminyak square were you have many choices of restaurants and shopping : These are only few of the advantages you get by choosing The Samaya.
I've never seen such devoted staff neither. Always there when you need them and always smiling.
We will definitely return to The Samaya in the short future and will highly recommend this Heaven to our friends.

  • Stayed: October 2013, traveled as a couple
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Thank Mazaheer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

My husband and I stayed at the Samaya Seminyak for 6 nights and must say that this place is class all the way. The villas are the biggest and best designed we have stayed in in all of our travels and the pool is extremely relaxing although not that deep. We stayed in a beachside villa and we were expecting to hear noise from the road however we were a little way back from the road and could not hear anything inside the villa.
The food and views at Breeze’s were amazing and the sunsets were the best and you do not need to leave your resort. All of the staff from the gardeners to the front desk staff greet you as you walk past or as you enter the foyer.
My husband and I had the couples massages and can highly recommend this for all of the guests, the Spa staff were great and my husband who is not a big fan of massages, due to them not being hard enough, thought that this was the best pressure he has had throughout our travels as he asked for hard pressure.
The Samaya is very close to Sea Circus which we highly recommend for any meal, Seminyak square, Ku De Ta and within 5 minutes walking to many other eating and shopping establishments.
If we return to Bali this would be the only place that we would consider staying.

Room Tip: Stay on the beach side and ask for one away from the road.
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  • Stayed: October 2013, traveled as a couple
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1  Thank Arls1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

We have just returned from a fabulous stay at The Samaya and can only echo the thoughts of many of the other reviewers. This was a wonderful experience, faultless!

We stayed in a Royal Courtyard Villa. The accommodation had absolutely everything we needed and more! Fridge was restocked every day, His and her sinks and showers, jacuzzi bath. Doors to both bath and showers could be opened to create effectively an outdoor bathroom. The properties enjoy a private walled garden with a beautiful private pool and a dining/ comfortable relaxation area. A daily complimentary laundry service was the icing on the cake.

The staff were magnificent, every single member of staff was so friendly, helpful and welcoming.

The service was out of this world and the quality of every aspect of the establishment was excellent. Every detail seems to have been carefully thought through to ensure that guests enjoy the time of their life.

The main pool and sunbathing areas at the beach were also perfect.

A La Carte Breakfast was available literally whenever you wanted and pretty much wherever you wanted it. The choice and the portions were excellent. Complimentary afternoon tea was served every afternoon between 3 and 5 to round off the day.

Breeze restaurant was also excellent for dinner, with fantastic service, ambience and food in the best beach front location in Seminyak.

We also enjoyed wonderful experiences at the spa, my wife, the best facial she had ever had that included a foot and back massage much to her pleasant surprise and me the best full body massage ever!

This was truly the best holiday experience we have ever had and we have been to many fantastic hotels in various parts of the world and we cannot wait to return.

  • Stayed: October 2013, traveled as a couple
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Thank tom_wylie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

Spent four nights with the wonderful team at Samaya Bali led by General Manager Ray Clark. I had booked a pool villa and was expecting quality, but nothing like what I encountered. When we arrived at the airport we were met near the gate by someone representing a VIP fast track service, who took care of getting our passports stamped, visas paid for, and collected our bags and took us through customs. Once outside, we were met by the hotel van and driver who took us to the hotel, with some nice conversation and tour guide-type discussion.
Once at the hotel, we were met by our butler and escorted to a Royal Villa, upgraded from the standard pool villa we had reserved. Once there, the check-in amenities were dispensed with while we had cool drinks and a tour of the expansive villa. Let me tell you, this was an amazing villa -- nice lounge area with TV, Bose sound equipment, etc.; a bedroom with super King sized bed (very comfortable, BTW); a bath area as large as the other two rooms, with enclosed toilet area, super large shower area with rain head, a jacuzzi tub with built-in TV, an outside shower area, and two expansive sink areas. Then outside to the pool -- large enough for the two of us and a very comfortable patio area surrounding it -- two lounge chairs, table and chairs, and a deck lounge area with large couch w/pillows and rattan bar area. All of this was enclosed behind tall walls affording maximum privacy.
If you ever ventured out of your villa (who might want to?), you are immediately greeted by the sounds of the crashing surf and one of the best beach areas I have experienced. Between the villa and the beach is a large pool area, a sala for massages, and a great outside bar area from which to enjoy any libation you want as you gaze at the excellent sunset.
If you get hungry the Breeze offers a large selection of very good food that is well-prepared and the presentation is top-notch. The best part of the dinner was sitting right on the edge of the beautiful beach, enjoying super temperatures and light breezes.
But it was the service of the entire staff that made our stay memorable -- every time we encountered any staff member they greeted us and were extremely polite. Also, the wait staff would look up your name when you gave them your room number and addressed you by name after that. Our butler would show up occasionally and insured we had all we needed to enjoy our stay.
I could not be more pleased by our stay at The Samaya Bali Seminyak, and will most certainly recommend this hotel to our friends and if we return to beautiful Bali in the future, there is no doubt we will stay here again.

  • Stayed: October 2013, traveled as a couple
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1  Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Samaya Bali Seminyak

Address: Jl. Laksmana, Seminyak 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Seminyak
#5 On the Beach Hotel in Seminyak
#6 Family Hotel in Seminyak
#6 Spa Hotel in Seminyak
#7 Luxury Hotel in Seminyak
#9 Business Hotel in Seminyak
Price Range: $442 - $751 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Samaya Bali Seminyak 5*
Number of rooms: 52
Official Description (provided by the hotel):
Samaya Seminyak has an outdoor pool, a steam room, a sauna, and a fitness facility. This 5-star Luxury Boutique Seminyak property features massage and treatment rooms, body treatments, and facial treatments. Business amenities at this 5-star Luxury Boutique property include complimentary wireless Internet access and business services. Samaya Seminyak has an award winning restaurant Breeze and a bar/lounge. 24-hour room service is available. Transportation services at this property include a complimentary airport shuttle (available on request) and a complimentary area shuttle within 2000metres. The staff can arrange wedding services, dry cleaning/laundry services, currency exchange, and computer rentals. Additional amenities include valet parking, a concierge desk, and a garden. ... more   less 
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Also Known As:
The Samaya Bali Hotel Seminyak
Samaya Bali Seminyak
Samaya Bali Hotel Seminyak
The Samaya Bali Seminyak

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