We had been to the Samaya in August 2010, and had LOVED the Balinese character and feel of the private pool villas.... the stone walls, the tropical plants, sun decks with sunloungers, some grass - a private oasis, and also part of a greater hotel that was well manicured and luxurious! We agreed we'd come back this year for five nights again, because we had loved our first time at the Samaya.
Unfortunately this was a mistake!!! We were more than disappointed with the newly renovated Samaya, all of the character and 'Balinese feel" has been lost - the beautiful old stone walls replaced with white stark walls, poorly rendered and poorly painted, patched white paint, and rendering already chipping off. The elegant plunge pools have been re-dug into giant pools that take up the entire villa's outside area, with no outside sun decks, and no sunloungers - only chairs in a shaded gazebo. there are no sunloungers to sit by your private pool... and no other area to sit, except along a small narrow corridor.
the rooms have also been renovated - gone are the elegant rooms - but poorly designed villas with a multitude of doors and anti-chambers, light switches all about the place that don't correspond with the room you're in, and cheap-stained-wood that is no longer elegant - and the piece de resistance - the biggest bathrooms that you've ever seen which are a complete waste of space - the bathroom is twice the size of the living and bedrooms, and is just a waste - this would have been far better used as an outside deck to enjoy your villa.
the rooms have been renovated with no thought as to how guests stay - the light switches are all about the place, the doors don't close properly and the there are so many doors between anti-chambers you are constantly closing/opening doors to get anywhere within the villa.
To top this off - the rooms aren't made to a good quality.
We were sourly disappointed - and asked to see other rooms to enquire if they had a better outside space - we were shown two other villas, which were all of the same shape and layout.
As we were only staying five nights - we were then disappointed to experience electrical outings and no lighting, air-conditioning nor electricity on nights #2 and #3, and were then moved to a beachfront villa -which had an even bigger pool, with less space to sit around it - and to find it is the same layout as the pool-villas, and not worth more money... but at least we had air-conditioning and lighting again!
Lastly - upon checkout we were given another villa to move into ( our third move in five days) to change after the day and get ready to leave - and once again was the same layout as all other rooms we'd stayed in/inspected.
We can't fault the staff -they are exceptional - and will do anything for you. All smiles and all very friendly and helpful.
Afternoon tea is still served by the beach, and breakfasts can be had in your villa or by the beach any time of the day which is great and means you don't have to rush to get up. You also don't have to rush and 'save' a beach lounge as the hotel accommodates enough for all of the guests.
Cocktails on the loungers by the beach for sunset is a lovely viewpoint - but it was a shame that the staff start setting this area up for dinner/the restaurant from 4pm - and try to push you out - when you've paid $600 per night, you don't want to feel that you're being pushed from your sunlounge at sunset because they are trying to get external restaurant patrons in.
Overall - as much as the staff tried to help and assist us, esp with the electricity and air-conditioners breaking down on us for two nights in a row, and with shuttles to Seminyak, and so forth... we won't be returning...... If you read our last review written in Sept 2010 of the Samaya - which was positively glowing and we had loved our stay there - we now won't be recommending this hotel to friends...
A note to management: why try and fix something that wasn't broken!?!?!?! Your hotel WAS tremendous, elegant, UNIQUE and beautiful before. The serenity of the stonewalled villas, gardens, plungepools and private villas were beautiful. Now it's just like any other cheapened villa with white rendered garden walls and poorly built villas, and way too expensive for what it has become!
- Official Description (provided by the hotel):
- Samaya Seminyak has an outdoor pool, a steam room, a sauna, and a fitness facility. This 5-star Luxury Boutique Seminyak property features massage and treatment rooms, body treatments, and facial treatments. Business amenities at this 5-star Luxury Boutique property include complimentary wireless Internet access and business services. Samaya Seminyak has an award winning restaurant Breeze and a bar/lounge. 24-hour room service is available. Transportation services at this property include a complimentary airport shuttle (available on request) and a complimentary area shuttle within 2000metres. The staff can arrange wedding services, dry cleaning/laundry services, currency exchange, and computer rentals. Additional amenities include valet parking, a concierge desk, and a garden. ... more less
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- Also Known As:
- The Samaya Bali Hotel Seminyak
- Samaya Bali Seminyak
- Samaya Bali Hotel Seminyak
- The Samaya Bali Seminyak