I've been 2 times in Mutiara Resort and i was extremely happy, good service, good desk manager but I'll never go again.
It could happen that someone from the hotel steal something from you room but it wont happen that the hotel staff would NOT try to help you at all.
I complained in the reception because my leather hat disappeared and the security manager revised the video to check if it was true that i had an hat. And yes, he saw the video with me checking in with a brand new hat in my head. After that he tried to figure out who steal it but no answer, so he came back to me saying that the video recorder was not warking when i check in so he was not sure if i had an hat or not.
And the time was running out and i was going to loose my flight.
After arguing with them, they told me: lets go to the Police station... just because he knew i didn't have time to go there.
SO they were just [--] me.
I left the hotel angry and disappointed. I'll never go again
- Official Description (provided by the hotel):
- Wonder if you’ve ever wanted to find a place where culture, nature, and style are mixed to form the unique touches of the heaven? The Bali Island will definitely occupy those needs. And while you spending your time experiencing the peaceful paradise island of Gods and Goddess, we are here at Mutiara Bali Boutique Resort Villas & Spa offering you our own unique touch of Balinese hospitality that will ensure you have a pleasant stay during your holiday away from home with the consists of resort and private villas designed with a touch of modern convenience is blend perfectly with the traditional Balinese Architecture.Each villa is equipped with designer kitchen, dining pavilion, beautifully manicured garden, private pool, wireless internet access, air-conditioned bedrooms with stress-reliever stylish bathroom giving an atmosphere where you can truly be yourself. Nestled at the heart of Seminyak district, Mutiara Bali Boutique Resort Villas & Spa is only 30 minutes away from the airport, centrally surrounded by high fashion boutiques, art galleries, world class dining venues and night life entertainment. Our welcoming and friendly staffs are looking forward to make sure everything is right during your stay at Mutiara Bali Boutique Resort Villas & Spa.Mutiara Bali Boutique Resort Villas & Spa is pleasantly welcoming you to experience Balinese hospitality at its best. ... more less
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- Also Known As:
- Mutiara Bali Boutique Resort And Villas
- Mutiara Bali Boutique Resort & Villas Hotel Seminyak
- Mutiara Bali Boutique Hotel
- Mutiara Bali Boutique Resort & Villas Seminyak