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Mutiara Bali Boutique Resort & Villas
Ranked #47 of 144 Hotels in Seminyak
Certificate of Excellence
Singapore
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Average”
Reviewed February 21, 2012

We stayed 2 nights in Mutiara. The room is clean and bed is comfortable and they have really huge outdoor bathroom. However there are many mosquitos which make sleeping at night a disturbance.

The location is not so good. You need to walk at least 100m to Seminyak Square which was not an issue in the day time. However the challenge comes when you are walking back to the resort at night. There was no street light for nearly 100m and we really got scare that we will be knock down by cars.

The breakfast was not buffet style but the portion was sufficient.

Overall, a nice quiet resort but I will not stay here again. I would rather explore and try out other resort.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 10PiPi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this review, March 4, 2012
Dear sheep79

Thank you very much for your review regarding our Room. Thank you for your concern regarding the street light, we and our neighbor will surely inform to person in charge to provide us with a better street light for all the tourist convenient. We really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going. Once again thank you for choosing us for your stay and We hope you will give us another chance to see you again for your next trip to Bali.

Best regard

Ivan Sutanto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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840 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Grimsby, United Kingdom
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 11, 2012

Lovely boutique hotel just in the right place!
The rooms are basic but nice and clean. Its in a great position from the main st and the beach but tucked away enough to be quite! The breakfasts are amazing! we have never seen so much food for brekkie! The staff are all lovely, very helpful and very friendly. Free internet was a bonus to keep in touch with home. Over all would recommend this hotel and we will revisit on our next trip to Bali. Thanks Mutiara

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank louandstevethomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this review, February 12, 2012
Dear louandstevethomas

Thank you very much for your review regarding our Room. I'm really happy to hear such a wonderful experience by our guest and hope to keep serving you again at our best. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going. Once again thank you for choosing us for your stay and We hope you will give us another chance to see you again for your next trip to Bali.

Best regard

Ivan Sutanto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
western australia
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 7, 2012

Stayed in a pool villa with my teenage daughters overall the service provided by the staff was excellent. Restaurant meal was beautiful as was room service and well priced. Breakfast got very boring by day two all the breakfast were very similar. Some of the breakfast was cooked in your villa and other parts brought from the kitchen already cooked. Unfortunately the person serving breakfast would plate up the noodles and then cook the eggs and bacon by then the noodles were stone cold. Cleaning of the room was very basic and no cleaning products were used. The water used to mop was not hot and smelt rank. Toiletries were never replaced. We were able to get one DVD player but as it is a two room villa I think they should be in both rooms at all times. There was not much of a variety on the tv do DVDs were the best option. These are not cheap Villa so I expected more. I have stayed at other Villas in Seminyak in the same price range and they are worlds apart. The location is great!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vessie73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this review, February 12, 2012
Dear Vessie73

Thank you very much for your review regarding our Villa. We really put into our attention regarding your the things we need to improve at our villa and thank you for reminding us to keep upgrade our villa to keep up with best standard. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going. Once again thank you for choosing us for your stay and We hope you will give us another chance to see you again for your next trip to Bali.

Best regard

Ivan Sutanto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 30, 2012

We stayed for 5 nights in the 3 bedroom Suite Villa. The Villa was outstanding and well suited to a variety of family/friends holidaying together. We are a family of 6, each bedroom is of equal quality - so we all had beautiful rooms.
The staff throughout the whole resort, as with all Balinese were very polite, friendly and could never do enough for us. The daily staff who attended to our villa, tidying and cleaning the rooms, the garden and pool were simply amazing and we thank them so very much for keeping the whole Villa immaculate. Also available with the Villa are two staff who come into the Villa's outdoor kitchen and cook a variety of lovely breakfasts - which was particularly good for the kids. We also used the Resort's Day Spa and the girls are well trained and gave us the most relaxing of Swedish massages.
Lastly, Mutiara IS in an excellent location - a very short walk to fabulous restaurants and cafes.
Noteworthy - Grocer & Grind (coffee), Sarong (fine dining), Potato Head (super funky beach club/bar/restaurant).
Enjoy.

Room Tip: Our Villa was '89'
See more room tips
  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RaquelTherese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this review, February 1, 2012
Dear RaquelTherese

Thank you very much for your review regarding our Villa. Its a great pleasure to hear such a wonderful experience by our guest and we really glad that we could accommodate and be a part of your lovely holiday at Bali. We have plan to create an in house activity for the children as we had received few request for it, hopefully for the next visit your children could enjoy our children activity. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going. Once again thank you for choosing us for your stay and We hope you will give us another chance to see you again for your next trip to Bali.

Best regard

Ivan Sutanto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Japan
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 27, 2012

We stayed at the mutiara in a ground floor room for three nights in January. We booked with asiarooms.com.
We had no complaints, the bathroom was amazing, the room was clean and there was a fresh fruit platter on arrival.
The breakfasts weren't great but considering it's included in the price it's hard to complain.
Our air on stopped working for a few hours during the day but we told the staff and the problem was fixed right away.
As far as the location, it was close to a few good restaurants and tucked away so there was no loud noises during the night.
It's a bit of a walk to central seminyak but a very cheap taxi ride and the hotel does offer shuttles to a few popular locations during the day.
I would very much recommend the mutiara as a place to stay and would gladly stay there again myself.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank elliet86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this review, February 1, 2012
Dear elliet86

Thank you very much for your review regarding our Resort. Its a great pleasure to hear such a wonderful experience by our guest and we really glad that we could accommodate and be a part of your lovely holiday at Bali. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going. Once again thank you for choosing us for your stay and We hope you will give us another chance to see you again for your next trip to Bali.

Best regard

Ivan Sutanto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 13, 2012

I loved my stay at Mutiara this past new years..they were the nicest people and helped with all our needs and demands. I would comeback in a heartbeat and stay here again. Breakfast was divine and restaurant food good as well. Close to everything.

Room Tip: room#87 was awesome(1 bedroom)
See more room tips
  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zs29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this review, January 24, 2012
Dear zs29

Thank you very much for your review regarding our Villa. Its a great pleasure to hear such a wonderful experience by our guest and we really glad that we could accommodate and be a part of your lovely holiday at Bali. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going. Once again thank you for choosing us for your stay and We hope you will give us another chance to see you again for your next trip to Bali.

Best regard

Ivan Sutanto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
141 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 10, 2012

We stayed at this hotel for 4 nights. We booked through a local travel agent in Bali. Unbeknownst to us, we were given twin rooms, whereas we clearly requested doubles. After a little bit of complaining at the reception, our room was upgraded to the Family Room (to accommodate 3 adults). Unfortunately our friends had to stay in their twin room for 1 night before moved to a double the next day.

We didn't stay at the peak season, however the hotel seemed to be full. Breakfast was a little slow as they don't serve buffet. but a la carte style, therefore there's a bit of a wait for your order to be served. Also, there's limited seating availability at the open bungalow restaurant.

Positive things about the hotel:
1. The swimming pool area is usually quiet. Albeit small, it feels tranquil and serene to sit around / swim. The ambience of the hotel in general is also quiet.
2. Wi-fi is free and speedy.
3. Great location. Within walking distance to famous cafes and restaurants in Seminyak area, such as: Rumours, Ultimo.
4. Spacious rooms.

Negative sides:
1. The amenities provided are very basic. I couldn't even find a shower cap. Luckily, I always bring my own when I travel.
2. The decor is outdated.
3. Food quality is poor.
4. The hotel seems to be short-staffed at times.
5. It feels more like a 3-star hotel than 4-star.

Things to consider:
1. Superior Rooms are located upstairs, with no lifts at the hotel. You might want to consider this if you have any difficulty going up/down flights of stairs or if you're traveling with young kids.
2. Breakfast peak time seems to be 8-9. Time your breakfast wisely, especially if you're catching a scheduled tour. The taste of the breakfast served is mediocre. My Nasi Goreng (fried rice) was cold by the time it got served.
3. If you're like me, always carrying various electronic devices when traveling, you might need to bring your own adapter. There are only 2 power points available in the room, other than the ones for TV and hair dryer.

Room Tip: Deluxe Rooms are downstairs, with direct access to the swimming pool.
See more room tips
  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jingga18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mutiarabali, Director of Sales at Mutiara Bali Boutique Resort & Villas, responded to this review, January 13, 2012
Dear Jingga18

Thank you very much for your review regarding our resort. We also really valued your suggestion on our breakfast and also regarding certain stuff that we need to upgrade as we plan to keep up with the best hospitality standard up to date. Last but not least we really appreciate our valued customers like you and therefore we always come up with a new facilities and promotion rates especially for our return customers so please booked through our website and check out for any promotions on going. Once again thank you for choosing us for your stay and We hope you will give us another chance to see you again for your next trip to Bali.

Best regard

Ivan Sutanto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mutiara Bali Boutique Resort & Villas

Property: Mutiara Bali Boutique Resort & Villas
Address: Jl. Braban No. 77 x Banjar Taman, Seminyak 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Seminyak
#19 On the Beach Hotel in Seminyak
#26 Family Hotel in Seminyak
#26 Romantic Hotel in Seminyak
#40 Spa Hotel in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mutiara Bali Boutique Resort & Villas 3.5*
Number of rooms: 62
Official Description (provided by the hotel):
Wonder if you’ve ever wanted to find a place where culture, nature, and style are mixed to form the unique touches of the heaven? The Bali Island will definitely occupy those needs. And while you spending your time experiencing the peaceful paradise island of Gods and Goddess, we are here at Mutiara Bali Boutique Resort Villas & Spa offering you our own unique touch of Balinese hospitality that will ensure you have a pleasant stay during your holiday away from home with the consists of resort and private villas designed with a touch of modern convenience is blend perfectly with the traditional Balinese Architecture.Each villa is equipped with designer kitchen, dining pavilion, beautifully manicured garden, private pool, wireless internet access, air-conditioned bedrooms with stress-reliever stylish bathroom giving an atmosphere where you can truly be yourself. Nestled at the heart of Seminyak district, Mutiara Bali Boutique Resort Villas & Spa is only 30 minutes away from the airport, centrally surrounded by high fashion boutiques, art galleries, world class dining venues and night life entertainment. Our welcoming and friendly staffs are looking forward to make sure everything is right during your stay at Mutiara Bali Boutique Resort Villas & Spa.Mutiara Bali Boutique Resort Villas & Spa is pleasantly welcoming you to experience Balinese hospitality at its best. ... more   less 
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Also Known As:
Mutiara Bali Boutique Resort & Villas Hotel Seminyak
Mutiara Bali Boutique Resort And Villas
Mutiara Bali Boutique Hotel
Mutiara Bali Boutique Resort & Villas Seminyak

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