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“A nice villa but some problems...”
Review of Uma Sapna

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Uma Sapna
Ranked #13 of 148 Hotels in Seminyak
Certificate of Excellence
Reviewed November 11, 2008

Booking through email with the property was efficient and I had negotiated a resonable rate for spa pool villa w/free transfers for 2nites. Prompt pick up @airport with a polite driver who provided us minty and refreshing cold towels during the ride.

At reception, we had complimentary welcome drink (strawberry + watermelon...v yummy) whilst waiting for our villa. We checked into our spa pool villa (Gili villa) but as it was the first villa on entrance and facing the road and reception, we requested to change. The staff was very accomodating and upgraded us to the pool villa (Melawati villa - if i got the name right). Both villas were ok but not as new as i expected.

It was however a disppointing night at Melawati villa, both me and my husband didn't sleep well on the extremely soft mattress (was told it was old mattress), and air conditioning was weak thus we were sweating in our sleep. We woke up with sores all over and had to go for a few massages to recover. (The villa has its own massage. It was ok but you could get cheaper outside.)

We told the reception we wanted to check out cos of the bad night we had...and again they were nice enough to waive off the next night stay (should we c/out) and also offered us the option to upgrade to Executive villa (which has a newer mattress). After checking out the Ternate villa, we decided to give another try. Bed was better but air conditioning was still poor. The huge bathtub (for 2) and the rain shower were fantastic. The breakfast and lunch in-villa were ok.

So I would recommend to go for the executive villa if you are used to a well support mattress. Overall the property was quiet and nice. But based on the bad experience on the 1st night, I could only rate it as OK. However the staff and their initiatives is Excellent. Just a note... they have 2 laptops for free usage at the reception but on the 2 times I tried, the connection was down......

  • Stayed: November 2008, traveled as a couple
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2  Thank VONinSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 10, 2008

We stayed at Uma Sapna for just a day and we wished we could stay forever.

After the hustling bustling Kuta and two busy diving days in Gili, we were happy to nestle in this quaint private villa in Seminyak. Gili Cat provided transportation to drop us off at Uma Sapna (they didn't know where it was but luckily we wrote down the villa's telephone # and address), upon arrival, we were greeted by our first names right away, they were expecting us! They took us to our 1-bedroom villa which was tastefully decorated, comfortable, clean, and amazing! It has everything you need, definitely your home away from home.

The bathroom has glass walls surrounding the bathtub so you get immense natural lighting. There are two sinks, two closets, two towels and two hangers on each side, so you and your traveling companion each get your own private comfort in a way.

The private pool is very inviting, and water temperature is just right. You can turn on or off the whirl as you wish.

Bottles of drinking water are complimentary, you can request them whenever you run out.

Location is ideal, as you can easily walk out to Seminyak street to shop or eat. Made's Warung is pretty good. Or you can take a short taksi ride to the expensive restaurants close to the beach. We tried to walk to the beach around noon, but it was really hot so we ended up hailing a taksi.

Uma Sapna also gave us a complimentary 15 min massage. They call your room to remind you about the appointment too. They also proactively call on your check out day to see if you need help with your luggage.

The villa is also connected to a small modern art museum. It was a pleasant surprise to discover the little artistic architecture space.

Overall we had a fantastic stay at Uma Sapna, we highly recommend this villa and we will definitely come back again.

  • Stayed: November 2008, traveled as a couple
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2  Thank eugeggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2008

We booked a 1 bedroom spa pool villa of Uma Sapna through their email address and got the confirmation from their email reply. While expecting them to pick me and my gf up at the airport, we got disappointed after failing to see our name on any of the signboard raised by the drivers. We then found the Uma Sapna driver, who was waiting for other guests. We told him that we had made a booking with them so he called back to verify. We were shocked when he told us that they cannot find our booking record and we thought our booking was canceled or invalid. The driver then told us to take a taxi myself as he needs to carry 4 guests and will not be able to take another 2. He did mention that they will reimburse me the taxi fee later so we got into a taxi and reached Uma Sapna villa in about 30mins.

A lady, called Ani, came to us when we arrived and apologized for their mistake since my booking through their email was not recorded in the system but they were able to trace back their email and found our booking. Although we were a bit upset at the beginning, we accepted their apology and waited at the reception for check-in. She asked for the taxi receipt from me and returned me the money right after. We had their fresh and nice welcome drinks (watermelon juice) while waiting. After filling up the check-in form, I asked Ani if the private pool room is available and if it is possible to upgrade our spa pool room to this private pool room. After checking, she said it is available and she will do a complimentary upgrade for us.

We love the place once we stepped into the room. It is spacious, comfortable and clean. We did take a look at the spa pool bedroom, it is definitely better to stay in a private pool bedroom if you want to swim at anytime you want. Everything is quite well maintained and still quite new. The WiFi connection is available in the villa and it is free for the guests. So if you bring your laptop, you just need to request for a login ID and password from the reception. They do have DVD player in the room and we were told that we can borrow some free DVDs from the reception if we would like to watch some movies at night.

The only drawback could be the location of this villa. It is located in the Seminyak area but it is in a small alley which could be quite hard to reach or even to walk to the main street. Taxi is always the best transportation if you would like to get to some other places nearby since the taxi fee is really cheap (about 5000 rupiah).

The breakfast was delivered on time as we scheduled and we had a wonderful breakfast the next day. Too bad we only stayed for a night. We will definitely recommend this villa to others and stay here again when we come to Bali next time.

  • Stayed: November 2008, traveled as a couple
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1  Thank eric1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2008

there are no flaws found here.. great villas.. great food.. great staff.. great landscape..
uma sapna was our last stop during our honeymoon. the moment we stepped into our villa (which, we were upgraded from the private spa villa to private pool villa).. we know our 2 nights won't be enough. the rooms were made twice a day. breakfast served at our villa (and it was good too!).
we loved everything about it. and we left with a heavy heart. will definitely return..

  • Stayed: October 2008, traveled as a couple
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1  Thank kechik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2008

We stayed in one of the deluxe villas with it's own private pool and it was amazing. The layout is perfect, very modern, very clean and the service is impeccable. After staying in a number of places in Bali, our last stop was Uma Sapna in Seminyak and it couldn't have been a better place to finish our holiday. It's very secluded and away from it all but only a 5 minute walk to Eats Street and a quick taxi to the shopping area. Breakfast is delivered to your villa each morning and the selection is fantastic. I highly recommend Uma Sapna to anyone who's looking for a luxurious stay in Bali, it was paradise!!!

  • Stayed: October 2008, traveled as a couple
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1  Thank RikkiT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2008

It was our first trip to Bali. We had flights arranged but not room; our timeshare club informed us at the last minute that the resort they proposed was closed for renovation! Yet it was a blessing in disguise; our stay at a 2-bedroom villa at Uma Sapna was nothing short of their tagline ".. just the way you like it"

Not sure if a very-Balinese villa was everyone's cup of tea since my parents tagged along, I picked Uma Sapna for its more contemporary settings, although upon arrival, discovering the entire bathroom with glass walls to the outdoor had eyebrows raised! With high walls surrounding each villa, we thought there was privacy...

We loved the fact there was a pool in our villa. Each day started in the pool before the staff arrived to serve breakfast. We also took advantage of almost all other services offered by Uma Sapna. We used their complimentary internet services and DVD rental. We rented the hotel's MPV along with a driver to get us around to Bali's places of interest. Interestingly, although the driver is a Hindu and we are Muslims, he was very considerate by bringing us to halal restaurants and dropping us at the mosque for prayers. We also took up the spa treatments offered. It is probably cheaper elsewhere, but the convenience of doing spa in Uma Sapna meant assurance to our children that we were not THAT far away. Their fantastic Balinese massage was surely a great way to unwind for the day.

Despite starting very early and arriving back only after dark each day, we were pleasantly surprised to return to a lighted villa and mosquito repellant lighted in strategic corners. It was only on the last few hours before checking out that we took a walk outside Uma Sapna only to discover there was a beach nearby!

Our Bali trip has been about the Uma Sapna experience and doing the touristy stuff. I think our nice villa, the knowledgeable and courteous staff and the serene environment of Uma Sapna made our visit to Bali not only memorable but a wonderful experience too.

  • Stayed: June 2008, traveled with family
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2  Thank klikdotshu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2008

We stayed here in February and now 8 months later I'm writing this review. This place is wonderful and would count as a great value by most any 5 star travellers standards. Car transfer from airport was easy and helpful. checkin same. room was spacious and well appointed. breakfast was probably the most average but not awful just, well, average! the pool and grounds were well maintained for our 5 night stay. tip: bargain laundry's located nearby at a 10th price of hotel. also it's probably about 15 mins walk to nightlife like at ku de ta (if thats of interest). but this would be often quicker than by car as the narrow roads and traffic to the beach would often take longer at dusk\night. any measure of a hotel is gauged by the question would I recommend to friend? Answer: absolutely.

  • Stayed: February 2008, traveled as a couple
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1  Thank smackO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Uma Sapna

Address: Jl. Drupadi no. 20xx | Basangkasa, Seminyak 80361, Indonesia
Location: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Seminyak
#8 On the Beach Hotel in Seminyak
#9 Romantic Hotel in Seminyak
#11 Spa Hotel in Seminyak
#13 Family Hotel in Seminyak
#13 Luxury Hotel in Seminyak
Price Range: $118 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Uma Sapna 4.5*
Number of rooms: 26
Official Description (provided by the hotel):
Located in a desirable residential environment in the heart of Bali’s prestigious Seminyak village, Uma Sapna is near an array of fashionable restaurants, shopping areas and vibrant nightlife. Sublime white-sand beaches are a few minutes from us and Ngurah Rai International Airport is 30 minutes away. Blends privacy and comfort with art, culture and design for a unique holiday experience in a place to soothe the senses-mind, body and soul. Self-contained villas are perfect for honeymooners or for the discerning travelers seeking an escape, just the way they like it. We also proud to house one of the best restaurant in Seminyak, Kilo Bali. Opened in September 2014, Kilo Bali offers Kilo’s signature dishes, but also presents specials that are created with local ingredients and produce in mind to transform the sharing experience while captivating the diner’s imagination and palate. Distinguished by unconventional and modern minimalist architecture that challenges the traditional landscape, Kilo Bali offers a quiet respite away from all the hustle and bustle of Seminyak. ... more   less 
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Also Known As:
Uma Sapna Seminyak
Uma Sapna Hotel Seminyak
Uma Sapna Bali/Seminyak

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