Stayed here for my honeymoon a couple of weeks back. Transfer to villa from airport was smooth. Driver was friendly and spoke good English. Honeymoon setup in villa was splendid. We were assigned to villa 07 which was the closest to the reception area. They remembered my special request of towels folded into elephants on the bed. The setup made me very happy.
Villa- The villa was considerably small but I guess for 2 pax it's good enough. Pool side has lots of ants in which you will find more drowning in the pool. I had my reserves when it comes to swimming in the pool but we braved it anyway. Need to work on cleaning the pool more often. There was a plate of fruits that was left at the living room area as complimentary but it was immediately infested with ants right after we checked in. :( Ants problem in the villa is inevitable Iunderstand as it's outdoor but I just hoped the situation was better.
We were supposed to be given a 2 bedroom villa for me as stated in the confirmation letter by Transera but we were only given 1 instead. But we didn't let it matter, just that it would be nice if we were informed prior. There wasn't much mosquitoes problem only a few that were combact-able. They provided insect repellents and the turning down service each evening was good but not consistent. Some days they had repellent lit, sometimes not. Some days they had slippers laid out properly beside the beds, and some days, nothing.
The outdoor shower was disastrous though. The water strength was soooooooooooooo small that it was impossible to shower that at all. A pity.
Food - We had our lunch there upon arrival and we were amazed. Amazed by how not-very-tasty it was. Very disappointed as it was our first meal there in Bali. Breakfast selection were plenty but for the fried stuffs, it was oily and also, nothing that screams wow. Just to fill the stomachs. Candlelight dinner was much better, the food was much tastier but small in quantity that a few mouthfuls and it's all gone. The dessert that came with the dinner was good too! Maybe you guys could up the quantity and include the candlelight menu for the regular ones. Really needs more working upon for the food and bevarage part as it is one of the most important factor in ensuring a comfortable and fulfilling stay!
Service- Friendly staff around the villa, restaurant etc.
Others - Complimentary bottled of waters are restricted to only 6bottles per day. On days that we stay in or return from a long trip, would appreciate if it wasn't that rigid. Even 5* hotels doesn't limit their customers to a number.
There's nothing much around the area but its shuttle service to seminyak Sq and beach was a bonus as it was one of the most memorable place for our visit there. Kudeta is just there and we didn't need to go too far. Taxi back to the villa was a tad scary as not many people know the location of the villa and tho there was a namecard given by the management to show to drivers, it was vague. Thankfully my hubby was good at remembering places if not we would probably not get back to the hotel much faster.
Overall, it was a lovely stay and we hope if we were to come back someday, things would have improved much but still, keep up the good spirit and service!
- Official Description (provided by the hotel):
- Transera Grand Kancana Resort Villas is a stylish retreat designed to capture the restful ambience of a traditional Balinese village. A collection of 30 luxury villas are spread across a landscape of tropical greenery in a concept that harmonizes with the surrounding environment. The property truly anticipates the travel needs of honeymooners and couples seeking private villa Seminyak Bali time alone. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Asiatravel.com Holdings, Priceline, Ctrip TA, Booking.com, Hotwire, TripOnline SA, Cancelon and Evoline ltd so you can book your Transera Grand Kancana Villas Bali reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Transera Grand Kancana Villas Bali Seminyak