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“Perfect spot for R & R”

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The Royal Beach Seminyak Bali - MGallery Collection
Ranked #37 of 148 Hotels in Seminyak
Certificate of Excellence
Reviewed December 18, 2010

My husband and I have just returned on 13 Dec, 2010 from a 6 night stay at the Royal Beach Seminyak and must say that we were pleasantly surprised by the quality of the resort. Yes, it is a little dated but we found it scupulously clean. Yes, our room - a Deluxe King (upgraded from a Superior) was a little dark but that was nothing a couple of strategically placed halogen lights couldn't fix. However, the aircon was super-efficient, the bed more than comfortable and all the little extras in abundance. We had super room staff who ducked in and out morning and night even when we were just out for an hour or so.

The facilities at the Royal Beach are beautiful. The location is superb - right on the beach but away from the hustle and bustle of the stores. Magnificent pools with whirlpools and a swim up bar (sort of) and lots of loungers in strategic positions, all serviced by happy and willing staff.

We arrived in Bali at 23.45 so it was getting on for 01.00am by the time we checked in but the service was still immediate with cold towels and a cool drink offered as we checked in. We were taken to our room and shown all the facilities very promptly.

Breakfast was served in the magnificent Amreeta Restaurant and was more than adequate - so much so that we didn't need to find lunch most days.

All the staff were most courteous and gentle and extremely helpful when called on to assist with a tour guide etc.

I would most definitely recommend you stay at the Royal Beach Hotel Seminyak without any qualms.

  • Stayed: December 2010, traveled as a couple
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Thank Cinnabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager5551, Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded December 28, 2010

Dear Cinnabel,

We very much appreciate your comments regarding your stay at the The Royal Beach Seminyak Bali. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

(The Management)
Viva Yuliana Dewi
Marketing Manager
The Royal Beach Seminyak Bali

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,384 - 2,390 of 2,883 reviews

Reviewed December 17, 2010

  • Stayed: December 2010, traveled with family
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Thank SSFF5577
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
manager5551, Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded December 28, 2010

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 13, 2010

  • Stayed: December 2010, traveled as a couple
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1  Thank Mak338
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
manager5551, Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded December 28, 2010

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Reviewed December 9, 2010

Hotel on arrival looks terrific, however our room ( Delux king bed) was a good size, on the ground floor with no outlook other than some grass and very dark - even with the lights all turned on would have been difficult to read. Bathroom was ok but needed total refurbishment. However had to move room due to huge smell of sewerage in our room - ongoing problem we think as lying beside the pool you got assailed at various times with the smell. New room was supposed to be up a grade but didnt notice much difference. Food was ok, not great.

  • Stayed: November 2010, traveled as a couple
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Thank Lalalch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager5551, Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded December 12, 2010

Dear Lalalch,

Thank you for taking the time to tell us about your experience at the The Royal Beach Seminyak Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mgallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

(The Management)
Viva Yuliana Dewi
Marketing Manager
The Royal Beach Seminyak Bali

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2010

  • Stayed: December 2010, traveled with family
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3  Thank whattrick
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
manager5551, Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded December 12, 2010

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Reviewed December 5, 2010

My husband and I returned from an 7 day stay on December 1st 2010. We were upgraded to a Deluxe Room, which was spacious, nice and cool with a good size bathroom. The staff are amazing, nothing is to much trouble, they smile all of the time. The grounds are immaculate and the location perfect. The food is great and the cocktails too. We could not fault the place, will definately be back and would recommend this hotel to anyone that likes comfort and class. Thank you all at the Sofitel for making our stay Perfect.

  • Stayed: November 2010, traveled as a couple
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3  Thank Brilyn2132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager5551, Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded December 12, 2010

Dear Brilyn2132,

We very much appreciate your comments regarding your stay at the The Royal Beach Seminyak Bali. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

(The Management)
Viva Yuliana Dewi
Marketing Manager
The Royal Beach Seminyak Bali

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
An Accor traveler
Bali
1
Reviewed December 1, 2010

  • Stayed: November 2010, traveled as a couple
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
manager5551, Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded December 12, 2010

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about The Royal Beach Seminyak Bali - MGallery Collection

Address: Jl. Camplung Tanduk, Seminyak Beach | PO Box 3384, Seminyak 80033, Indonesia (Formerly Sofitel Seminyak Bali)
Phone Number:
Location: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Seminyak
#17 On the Beach Hotel in Seminyak
#19 Family Hotel in Seminyak
#25 Romantic Hotel in Seminyak
#34 Spa Hotel in Seminyak
#35 Luxury Hotel in Seminyak
Price Range: $133 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Beach Seminyak Bali - MGallery Collection 5*
Number of rooms: 142
Official Description (provided by the hotel):
A boutique hotel directly on the Seminyak Beach, surrounded by uniquely designed 4.5 hectares tropical garden. Featuring 128 rooms and 17 private villas, it is within walking distance to Seminyak fine dining restaurants, trendiest bars and luxury shopping. With outstanding modern Balinese architecture, the hotel offers a distinctive and memorable stay wrapped with the warmth of Balinese culture on every stay. ... more   less 
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Also Known As:
The Royal Beach Seminyak Bali Hotel Seminyak
Sofitel Hotel Seminyak Bali
Sofitel Hotel Denpasar
Sofitel Seminyak Bali
Sofitel Bali
Denpasar Sofitel
The Royal Beach Seminyak Bali - MGallery Collection

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