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The Royal Beach Seminyak Bali - MGallery Collection
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Reviews (2,992)
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1,657
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All reviewsgarden poolgrand deluxe roomhusk restaurantdirect access to the beachmain poolbreakfast buffet isgado gadoan upgradethe general managerwatch the sunsetgreat resortegg stationrelaxing holidayour honeymoongreat poolday bedprivate villa
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Reviewed November 18, 2013

My husband and I recently stayed at this hotel on our honeymoon from early to mid November. We had been booked into a standard superior room but upon arrival we were told that they would give us a special honeymoon upgrade from our second night. There was quite a difference in the room size, decor and bathroom - so I would highly recommend paying a little more for a nicer room if you can't use the honeymoon card.
This hotel suited our needs perfectly; offering 2 swimming pools (one overlooking the beach) and a couple of restaurant options. It was within 5 minutes walk to the main shopping area and the hotel provides a complimentary shuttle to both Seminyak Square and Kuta which was super convenient.
The hotel staff were always extremely friendly and helpful and it was such a joy being greeted by such lovely smiling faces all the time.
I would definitely stay at this hotel again.

  • Stayed: November 2013, traveled as a couple
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2  Thank Aimee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Guest Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded November 20, 2013

Dear Royal guest,

Thank you very much for taking the time to write such a lovely and valuable kind review

It is a pleasure to hear that you enjoyed your stay with us and had a great experience from our service and facilities to your satisfaction, we are glad you could experience and enjoy it.
Being attached to the beach is one of our unique feature and adds to our guest’s experience.
And your valuable comments have been passed to the concerned departments as we train our staff regularly to ensure the highest level of our service.

We thank you for your honest and kind feedback and looking forward to the pleasure of welcoming you back again in the near future

Kind regards,
Francischa Godellage
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2013

Royal Beach Seminyak Beach hotel sits on sprawling grounds right infront of the beach and has the most beautiful sunset. There are two swimming pools, a beach bar and three restaurants.
Front desk staff were friendly, polite and always smiling.
The deluxe room (an upgrade for an Accor member) is large, has a balcony which faces the garden. The bathroom is clean, has a shower and a bathtub.
Breakfast was average. On Monday 21 October there was a Mexican themed dinner that night offering good Mexican buffet. There were 3 singers serenading guests with Mexican songs.
Overall it was an enjoyable stay for me and my two grandchildren at Royal Beach. I would certainly recommend this hotel.

  • Stayed: October 2013, traveled with family
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Thank Jazabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Guest Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded November 17, 2013

Dear Royal Guest,


Thank you very much for your kind and valuable feedback on our hotel through TripAdvisor

Nevertheless we are glad that your overall experience with our services and facilities were to your satisfaction. Being attached to the beautiful beach is a bonus feature that we can offer to our guests, and I am delighted to inform you that we have a monthly Royal Festivities which our Royal guests may enjoy different variety food menu each day.
and your valuable comments have been passed to the concerned departments staff, we are focusing highly in training our employees to assure the highest level of service.

We thank you for your honest and kind feedback and looking forward to the pleasure of welcoming you back again in the near future.

Kind regards,
Francischa Godellage
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
theroyalmanager, Guest Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded November 17, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 6, 2013

Stayed here for 6 nites.for the price i pad I found hotel to be good value. Rooms were fine , beds super comfortable . Buffet breakfast very good and cupacinno at no extra cost very welcome . Staff very helpful . However a request for a late check out was only granted for 1 room for a period of 1 hour . I travel extensively and have always received much more time . We were told we could pay 140 aud for use of room . We only paid 190 a nite so seemed a bit steep . Also the taxi
Mafia outside the door were annoying . They refused to put the meter on and were a pain to deal with . Early on in the stay we figured out we should ask the taxi returning us in afternoon to return at night so we could avoid bargaining . There are money changers near by but hotel rate was almost as good. Taxi needed to most places but in general it's cheap. Staff happy to assist in booking restaurants , spas etc

  • Stayed: November 2013
    • Value
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1  Thank dani73Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Guest Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded November 7, 2013

Dear Royal guest,


Thank you very much for your kind and valuable feedback on our hotel through TripAdvisor
It is a pleasure to hear that you enjoyed your stay with us. We are sorry to hear that you faced unpleasant moment outside the hotel. We assured we will share your comments with our team who have contributed towards your satisfaction to improve the quality of our service.

We thank you for your kind feedback and looking forward to the pleasure of welcoming you back again in the near future.

Kind regards,
Francischa Godellage
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

All the staff were fantastic from the time I emailed reservations to the time we checked out we couldn't fault anything. We arrived at the airport about 11.20pm and the hotel driver was waiting for us. When we arrived at the hotel it only took about 10 minutes to book us in and be taken to our room. Rooms are very spacious and had a great view over the gardens and pool. Breakfast has plenty of options and the chef that cooks the eggs fresh has been there 20 years and has a great sense of humour and is a great cook. Definitely would recommend this hotel.

  • Stayed: October 2013, traveled as a couple
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    • Sleep Quality
    • Rooms
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3  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theroyalmanager, Guest Relations Manager at The Royal Beach Seminyak Bali - MGallery Collection, responded to this reviewResponded November 6, 2013

Dear Royal guest,


Thank you very much for your kind and valuable feedback on our hotel through TripAdvisor
It is a pleasure to hear that you enjoyed your stay with us and had a great experience from the moment of arrival to departure and your valuable comments have been passed to the concerned departments staff to keep improve the quality of our service to ensure the highest level.

We thank you for your honest and kind feedback and looking forward to the pleasure of welcoming you back again in the near future.

Kind regards,
Francischa Godellage
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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