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Reviewed October 29, 2016

The Luna2 is not a standard Hotel, even by Bali standards.

First the design is amazing, and am really impressed they manage to maintain it flawlessly, despite the proximity of the ocean. If you have a chance, book the Mayfair3 room, that has a balcony on the ocean and a balcony on the pool, to enjoy spectacular sunsets from your bed... The rooftop bar is great also for starting your evening, and the Mondrian pool is just stunning.

But the most important about Luna2 is the spirit and the team. Those people make you feel even better than at home. The kindness of everyone, the real genuine caring are palpable in all interactions you have with the crew, and they will find any ways to make your stay a fantastic experience. It is also fantastic to see the same faces working there years over years, showing management dedication to local sustainability.

And finally the restaurant food has greatly improved, it keeps a flavour of English food, but modern, lighter, more adapted to the bali usual weather. Thanks again to all the team, it was another fantastic stay !!!

Room Tip: Mayfair 3 is the best room. Also book the VIP service to go through immigration in seconds instead of hours at airport.
  • Stayed: October 2016, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank FloranH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luna2_Bali, Front Office Manager at Luna2, responded to this reviewResponded November 8, 2016

Dear FloranH

We were so happy to welcome you back to Luna2, and I am very happy to read your second review that we were able to deliver superstar service yet again!

I will be sure to pass your comments on to Luna2 founder and designer, Melanie Hall, regarding her visionary design with the super-spacious open-plan studio rooms. It is with great pleasure to read that you greatly appreciated and enjoyed the personal interactions with the team. I have also shared your kind words regarding the food to Head Chef Alanna and the rest of her team.

We hope to welcome you back to Luna2 again very soon.

Regards

Citra Dewi
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2016

I recently stayed in Luna2 with my partner and I have to say the whole experience was very special.

We were greeted by highly professional, knowledgeable and friendly staff. While they were processing our check in we were served tasty champagne cocktails accompanied by luna2 chocolate– thumbs up for the champagne cocktail, a very nice, refreshing surprise after our journey there.

The Grand studio we stayed in was really well equipped with all the gadgets you could possibly need and the staff gave us very knowledgeable explanations of all the facilities. The studio is the perfect size with its quirky design and balcony overlooking the pool area. The entire hotel complex has a very intimate and private feel. We enjoyed the well stocked mini bar and all the additional essentials in the bathroom!

We were lucky as the weather was stunning so we decided to watch the sunset with a few cocktails on the roof top bar. As cocktail lover again I have to give a thumbs up for very creative, high quality cocktails – both taste and presentation were 5 star. Definitely a highlight for me. The unobstructed view of the sunset was also spectacular.

We took the recommendation to have the room service ‘Inflight Dining’ experience for dinner which was so well presented and all tasted delicious – that was fun.

We were really happy with our stay there, everything exceeded our expectations and we will definitely stay again.

Big thanks to the awesome, attentive manager who made it all more special for us.

Bonus: Perfect location. Right on the beach and walking distance (if you actually wanted to leave the hotel) to all the hotspots like Kudeta.

  • Stayed: September 2016, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Czechtraveller123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luna2_Bali, Front Office Manager at Luna2, responded to this reviewResponded November 8, 2016

Dear Czechtraveller123

It was a pleasure to have you staying with us at Luna2 studiotel and we would like to thank you for sharing your experience with others. We are happy to read that your stay from the very first moment you arrived was enjoyable along with our room and ultra-modern design, venues, as well as the culinary delights in Space rooftop bar and our signature in-flight dining experience.

I will share your comments with the team, who will be very pleased to read your compliments, that we were able to deliver superstar service.

We would also like to thank you for recommending us to others on TripAdvisor and very much look forward to welcoming you all back to Luna2 for your next visit.

Best

Citra Dewi
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2016 via mobile

Whilst my stay was brief that doesn't detract from the quality they have created. The designer, Melanie Hall's attention to detail is sublime. Like looking a wonderful piece of art that keeps giving small details each time you contemplate it.
Design is backed up, Chef Alana's food is refined but unfussy and delicious, staff courteous & helpful all round.
Puts the booty in boutique, sexy, quirky, fun and really well equipped.
Thoroughly enjoyed, wanted more time, would highly recommend staying here.

Stayed: October 2016, traveled on business
1  Thank Vivendaesomnium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica L, Front Office Manager at Luna2, responded to this reviewResponded November 1, 2016

Dear Vivendaesomnium

On behalf of the entire team, thank you for taking the time to post your review on Luna2 studiotel.
I will be sure to pass on your kind words to founder and designer, Melanie Hall. Chef Alanna will also be very pleased to hear about your enjoyment of the food and service from her extraordinary culinary team.
We hope to welcome you back to Luna2 very soon.
Best regards

Jessica Lee Cook
Front Office Manager

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Reviewed October 17, 2016 via mobile

We were recommended to Luna2 Studiotel and we weren't let down. Located in the happening area of Bali at Seminyak and right next to one of the more gentler beaches. We are a family of 5 and the connecting suites were perfect for us. The Grand Studio came with a small kitchen/bar, an amazing circular lounge and a huge balcony - it connected to a smaller suite for the kids. We could easily hang out in the main suite. Plenty of room.

The design is truly inspired - the designer must be very creative. A wonderful funky vibe around space travel and Monopoly.

We loved hanging out for sunset cocktails on the rooftop bar sipping sublime cocktails prepared by the amazing knowledgeable staff. This experience was enhanced as our young kids were looked after by the hotel's wonderful nanny and other staff. The kids were sitting in the huge soft chairs in the cinema room eating pop corn watching the daily children's movie.

They kids joined us for the superb food served in Luna2's own cozy yet funky restaurant. The food was very special prepared by international chefs. In the evenings we joined some friends in the night club downstairs. They have a great range of wines and cocktails there.

The days were spent lying by the colourful pool sipping flat whites and the occasional cocktail.

We ate outside a couple of times as Luna2 is only a 5 min drive to "eat street" with a great range of restaurants. It is also only a short beach walk to our favourite place - Ku De Ta.

If you like small hotels with a lot of thought given to design and guest experience in the cosmopolitan heart of Bali then this is the place for you. Highly recommend it. We have been to Bali many times and will certainly be returning to Luna2 Studiotel.

Stayed: July 2016, traveled with family
Thank Curious675030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica L, Front Office Manager at Luna2, responded to this reviewResponded November 1, 2016

Dear Luna2 guest

Many thanks for writing such a comprehensive review on your Luna2 experience.
It is great you were able to enjoy our interconnecting rooms as a family, Melanie Hall, Luna2 founder & designer, certainly had families in mind when she designed the layout of Luna2 and the studios. The interconnecting studios and grand studios are a perfect combination, with parents and kids alike being able to stretch out and relax. I am also so pleased to know your children enjoyed a few movies in Lunaplex cinema – it is always a favourite!
I will be sure to pass on your kind words regarding the food to Head Chef Alanna and her entire team.
We appreciate you recommending Luna2 and look forward to welcoming you back!

Kind regards

Jessica Lee Cook
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2016 via mobile

It takes about 6 hours from Sydney to Denpasar, Bali. The plane arrives around 9pm. So it's always great to find an oasis for those first couple of days out of the office where you can wind down. Luna2 is such a place. Central to most restaurants in the area and just a waddle down the lane way to the beach.

Stayed: September 2016, traveled solo
Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica L, Front Office Manager at Luna2, responded to this reviewResponded November 1, 2016

Dear Robert A

Thank you for you review on Luna2 studiotel. I agree, our location with direct access to the beach and close to Seminyak’s best bars and restaurants make it a very easy getaway, and we are glad you were able to unwind and relax with us for a few days.

We hope to see you again on your next escape from the office.

Best regards

Jessica Lee Cook
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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