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“Sayang d'Amour”
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Excellent
23 reviews
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Overview
Villa -
6 Bedrooms, 6 Bathrooms, Sleeps 12
Seminyak, Kuta District, Bali

Reviews from our community

Excellent - based on 23 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Hugh Y
1 review
“Sayang d'Amour”
Reviewed February 16, 2017 for a stay in February 2017

Well located villa for those who like the Seminyak life - next door to the W and a few minutes walk from Potato Head , yet quiet and serene. Great service and an excellent chef

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 24, 2017
Dear Hugh, thank you for sharing your review about your recent stay at Sayang d'Amour. We are glad that you enjoyed our great location topped with great service and our excellent chef. On behalf of the entire villa staff and Elite Havens, do stay with us again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vicimelda...
Brisbane, Australia
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A piece of heaven in Seminyak”
Reviewed October 1, 2016 for a stay in September 2016

We stayed as a group of 14 (6A, 8C) for 10 nights in September. The villa is absolutely huge and much larger than expected. The photos are great but it is even better in real life. The bedrooms are all amazing and there is no one room better than the other - anyone would be happy with any room. Our main bathroom was larger than our master bedroom and bathroom at home combined!
The grounds are very well maintained and there were staff cleaning the pool and gardening every day. The housekeeping staff maintain the rooms every day and make everything beautiful, setting the table for meals, bringing coffee on silver trays by the pool etc.
The staff were more than happy to do anything we requested, bring drinks, go to the shops to get more supplies (we would give them cash and they would bring back a receipt) and make any food we asked for. We would just pay cash for the food purchased and every few days the manager would present us with receipts and a running balance and we would tip in more cash. They were more than happy to prepare drinks with the alcohol we purchased. The chef was very good and presented us with an array of food, was happy to suggest things or take our requests.
The only negatives were the lack of pool toys (as advertised on the website) and board games for the children. When asked they said the website needed updating and they were very old pictures. There was however unlimited wifi and a Mac for the kids to use anytime, plus an Xbox but we would have preferred to bring more things for them to do (less technology) had we known. We ended up purchasing pool toys at the markets and left them at the villa on our departure so hopefully someone else will benefit!
We were also surprised breakfast wasn't included in the high nightly rate though it was plentiful and varied.
We had a big storm with heavy rain one night and the roof leaked onto our sleeping children's bed. We ended up moving a mattress to the floor for them for the night….the next day the staff weren't overly concerned, just said the roof would be fixed.
Overall, I would recommended this to anyone wanting a relaxing holiday. Due to the service charge law being introduced in the last few yeas (15% added to everything) we didn't tip anyone but that wasn't to say they did a poor job. Everyone was lovely and very accommodating.

How easy was it to book the property? How helpful were the directions to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The pool and grounds were amazing
Liked least: High food cost and lack of advertised features
Traveling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 22, 2016
Thank you for your high praises of Sayang d'Amour. We are pleased to know that the villa has exceeded your expectations, from the size, helpful staff and excellent chef.

We have noted that some information on the website has not been updated for a while. The image of the pool toys are no longer the ones currently at the villa as they are constantly being replaced due to wear and tear and regret that they were not suitable for the ages of your children. We do appreciate you adding variety to our existing toys.

We also make sure to inform all our guests at the time of booking that meals are not included in the rate, although they can be deliciously prepared by our in-house chef based on grocery system plus a small handling fee. As you experienced, we find that this gives our guests a more variety and value for their money.

We also regret that there was a huge storm during your stay, the leaking was as unpredictable as the weather. If it seemed that the staff weren’t overly concerned, it was only because we were sure to have it fixed immediately and we are pleased to note that there were no more succeeding issues.

Again, thank you very much for choosing Sayang d’Amour for your family holiday and we look forward to your next stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
michelles...
Brisbane, Australia
Level 5 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Amazing surprise will come again ”
Reviewed August 31, 2016 for a stay in August 2016
1
person found this review helpful

The resort was spacious private and well set out. The rooms were luxurious and over the top with space and storage.
The staff were exceptional with attention and care above and beyond expectation.
Chef Hanif was a great extra service we all enjoyed . He was enthusiastic and his love of serving good food was appreciated. Sandi, Sri, Andi, and Johnie were always willing to help and make excellent Gin and Tonic ;)
Iwan was an exceptional host, nothing was a problem and when we had a medical emergency the doctor and ambulance was there within minutes. He had true concern for our welfare and made sure we were comfortable and looked after on our return.
We will be lining up for a return trip I'm sure.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 8, 2016
Thank you for taking the time to share your amazing stay at Sayang d'Amour and the care and pamper your received from our entire villa staff. Do let us know of your next visit!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vivien G
Melbourne, Australia
2 reviews
“A very sophisticated and unique Bali villa holiday experience.”
Reviewed July 12, 2016 for a stay in July 2016

Fabulous destination for our extended family holiday. Everything was perfect. Beautifully appointed rooms combining European elegance and Balinese charm. Gracious and discreet staff attending to our every need. We will definitely return.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 14, 2016
Thank you for sharing your unique holiday experience with Sayang d'Amour. On behalf of the entire Elite Havens team, we look forward to your next stay with us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tors94
Singapore, Singapore
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Gorgeous luxe villa in heart of Seminyak”
Reviewed June 28, 2015 for a stay in June 2015

We had an amazing stay at Villa Sayang d'Amour. The villa catered to all our needs beautifully and nothing was a problem. We had 8 adults, 9 children and 2 nannies staying at the villa and there was plenty of room for everybody. The villa also arranged a gorgeous fun and very late party for 40 people which was great fun. The food, service and ambience was fantastic and we will definitely be back again soon.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L
Ballarat, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Sayang d'amour. 5 star villas, 5 star food, 5 star service.”
Reviewed June 20, 2015 for a stay in June 2015
2
people found this review helpful

A truly amazing stay (7 nights) for our wedding with our family. The villas were large and beautifully presented. Alex and Ivan attended to any and all our needs. The waiting and bar staff were very attentive. Then there's Michael. Wow! What a chef! We could not fault the service or amenities in any way. We will return, and I can recommend to anyone looking for a relaxing holiday with friends or family to certainly give this property consideration.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: everything!
Liked least: I couldnt find any negatives
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Val S
Melbourne, Australia
Level 1 Contributor
4 reviews
“Stunning”
Reviewed June 15, 2015 for a stay in June 2015

Such an amazing place. The staff were so helpful - Michael a genius in the kitchen and Alex and Ivan helped us from day trips to organising things for my friends wedding.
Couldn't flaw the experience and will be back in a heartbeat!!
Thanks everyone who looked after us at the Villa!

Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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