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“Bali what a place”

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Four Points by Sheraton Bali, Seminyak
Ranked #55 of 143 Hotels in Seminyak
Certificate of Excellence
London
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Bali what a place”
Reviewed August 27, 2013

Had a fab time in Bali, the hotel was situated away from the main strip and was well staffed and very clean. The pool was lovely. There are frequent shuttle buses to the main strip. The whole area is nice and busy in the evenings. the taxi's are cheap but they are not well versed in the english language which may cause some difficulty getting around. A very touristy place.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sonal P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, September 12, 2013
Dear Sonal P,

Thank you for your visit to Vasanti Seminyak Resort Manage By Topotels.
It was a great pleasure to serve you in this home away from home. We Love to read that you had a great experience and enjoy our resort.

Always improving in serving of our guest are our standard. We will look forward to welcoming you back and amaze you with another memorable experience.

Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,190 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne Australia
Level Contributor
77 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed August 27, 2013

My sister and I recently had 2 nights at this property having chosen it from the Trip Advisor reviews and the fact it was quite a new hotel. The reception and common seating area is accessed on arrival by climbing steep stairs into a large and comfortable foyer with the added interest of a showpiece Harley Davidson. The check in staff were friendly and welcoming and all staff we encountered in the resort were happy and friendly. We had a twin room with pool access which was quite compact but had nice furnishings including a batik wall and a lovely bathroom. The doors opened onto a patio with 2 recliners from where you could slide into the pool. The breakfast was adequate offering the basic buffet fare and you could get eggs to order.
The hotel has a shuttle bus that takes you to the bustling area of Seminyak Square and also has a buggy that drops you off at the main road just up from the hotel as it is located a short distance from the main shopping streets. We caught a taxi to and from the hotel on the first night as the shuttle was fully booked and only cost 25000rp each way. The location of the hotel seems to be in a recently developed part of Seminyak as there are still paddy fields across the road and next to the property. The pool area looks lovely at night with different coloured lights as does the main building, bright colours are used in the outdoor furniture and they provide bean bags to relax near the pool. The grounds to this property are not large but it provides a nice relaxing area to soak up the sun and recline back and read a book. I would recommend this property for a pleasant stay in Bali.

Room Tip: Rooms surrounding the pool have the nicest aspect.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ozziejenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, September 6, 2013
Thank you for your visit to Vasanti Seminyak Resort Manage By Topotels. It was a great pleasure to serve you in this home away from home.

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable, we Love to read that you had a great experience and enjoy our Hotel and service. Will definitely share with the team as they will be delighted to have enhanced your stay.

Is a pleasure to have you as our guest. We hope to see you again soon.

Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 26, 2013

Vasanti staff were amazing all if them..I proposed to my girlfriend at the AUM Spa and everyone helped me in every way possible....my fiance didn't have a clue and the staff played along with it..the location is perfect if you do not want all the chaos of BALI and the shops and beaches are very close by...the taxi ride is always there if need be and will cost only $2 if you want to go to the main area...this resort is perfect if you want to just lie in the pool area which I must say is great service they bring everything to you...the break fast is amazing we stayed for 10 days here and every day was different....most of all the staff are just so good in every way....they are helpful and will go out of their way to please anyone...thanks vasanti for making our stay excellent will come back for sure....can you please thank Tiya and all the staff there

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brownthunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, September 6, 2013
Dear Brownthunder,

Thank you for your visit to Vasanti Seminyak Resort Manage By Topotels and thank you for leaving such lovely comments We're glad that you enjoyed your holiday. Will definitely share with the team as you enjoy our Aum Spa and they will be delighted to have enhanced your stay.

Providing our guests with the best possible hospitality and service has always been our mission, We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.

Is a pleasure to have you as our guest. We hope to see you again soon.

Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 24, 2013 via mobile

Had a great stay here rooms are amazing staff were great but found the pool bar and restaurant service was terrible and also didntnlike the fact that the pool closes at 6pm I think thats a little early. I would not stay here again as I have stayd ay much better hotels in bali but please give it ago your self.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, September 6, 2013
Dear Daniel R,

Thank you for your visit to Vasanti Seminyak Resort Manage By Topotels.
It was a great pleasure to serve you in this home away from home.

Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations, we have addressed the opening hour of our pool and we want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.

We will look forward to welcoming you back and amaze you with another memorable experience.

Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 19, 2013

I am delighted with the service of Vasanti! During the checking in & out of my stay, hotel staff, ITA was very patient and customer-focused. The rest of staffs are also very friendly and understanding. They will listen and understand our request and go all the way to delight us with their service standards.
In short, I look forward to visit them again and definalety I will also recommend this wonderful resort to my friends and relatives!
Keep up the good work!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SohKahHu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, September 5, 2013
Dear SohkahHu,

Thank you for your visit to Vasanti Seminyak Resort Manage By Topotels.
It was a great pleasure to serve you in this home away from home.

We Love to read that you had a great experience and enjoy your stay, will definitely share with the team as they will be delighted to have enhanced your stay.

We will look forward to welcoming you back and amaze you with another memorable experience.

Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 18, 2013

Having been to Bali many many times, I was looking for somewhere reasonable in Seminyak to take Mum who had been ill for weeks and lives in UBUD for a few days of relaxing and visiting our usual fav haunts around Seminyak. Normally paying in excess of ove $200 US a night at The Royal Beach Seminyak I didn't have high expectations. Although, I agree totally with some of the comments regarding workmanship (we had a shower leak). I have to say we over looked all of this due to the lovely staff, great ambience and price. We at first we annoyed about the "doof doof" around the pool but after asking them to turn it down slightly so others could enjoy iPods, and books they took the advice on board and for the next 3 days it was relaxing. The hotel was full of interesting Europeans, I might note I didn't have my sons with me but I would not suggest this as a hotel for families. We loved the location it was so quite and chilled and thank god we were not faced with any Bintang singlet wearing Aussies. One night we arrived home after a divine dinner for Mums birthday to find a piece of birthday cake with Happy Birthday and even a candle. We couldn't believe it. The beds are so comfy, pillows great and overall we loved it for a few days. It will be interesting too see if this hotel can fix some of their issues with craftsman ship especially the electricity in the rooms very strange set up. Hopefully it will continue to improve.

Room Tip: Get a room on the 3 floor facing pool
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aimhigh72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, September 5, 2013
Dear Aimhigh 72,

Thank you for taking the time to review our Vasanti Seminyak Resort Manage By Topotels. We truly value the opinions of our customers and we apologize that we did not meet your expectations.

Your constructive feedback is very important to improve our services and facilities even beter in the future. Please accept our apologize for your inconvenience experience, we are thank you for your input and will look into the matter to ensure it is deliver maximum satisfaction.

We trust that we will be able to welcome you back to Vasanti Seminyak Resort Bali in the near future with detailed improvements we have made.

Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 17, 2013

We got booked here at the last minute and were very surprised. The rooms are new/modern and spacious with king sized bed, a good sized tv, a bathroom with shower and bath, 24hr room service, free breakfast, and pool. The location isn't the best since its tucked away in a back road. But there is a free buggy that takes you to the main road where there are many good restaurants and shops. Otherwise we were very happy with what we got for the price we paid, especially compared to other much pricier places.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chantel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VasantiSeminyak R, Manager at Four Points by Sheraton Bali, Seminyak, responded to this review, September 5, 2013
Dear Chantel N,

Thank you for your visit to Vasanti Seminyak Resort Manage By Topotels.It was a great pleasure to serve you in this home away from home.

We Love to read that you had a great experience and enjoy your stay, will definitely share with the team as they will be delighted to have enhanced your stay.

We will look forward to welcoming you back and amaze you with another memorable experience.

Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Bali, Seminyak

Property: Four Points by Sheraton Bali, Seminyak
Address: Jalan Petitenget Gg. Cendrawasih no. 99DS, Seminyak 80361, Indonesia (Formerly Vasanti Seminyak Resort)
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#30 Romantic Hotel in Seminyak
#46 Spa Hotel in Seminyak
#48 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Bali, Seminyak 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Four Points By Sheraton Bali, Seminyak

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