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“Better than I expected from previous reviews”

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Hotel Horison Seminyak
Ranked #63 of 145 Hotels in Seminyak
Bunbury, Australia
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Better than I expected from previous reviews”
Reviewed February 11, 2013

---Positives---
Very friendly and helpful staff
The hotel rooms are beautiful and new
very neat structures around lobby, hallways, elevators, entrance.
Breakfast buffet was fair, new range everyday. (10x better than Paneeda view)
EGG BAR!!!
WIFI in all rooms and internet in Lobby
They let our friend swim everyday in pool, no questions asked
Staff would bend over backwards to make / book phonecalls for us
Staff were fun

---Negatives---
cant drink alcohol in pool or pool bar
as of 11-02-13 no ETA of rooftop spa/massage to even start building
pool pump loud for close room guests
Pool area slippery when wet after people swimming (they had staff mop it up)

Room Tip: Dont stay close to the pool unless you want to wake up to pool pump and balinese music @ 6.30 in the...
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Haskayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horison Hotel S, General Manager at Hotel Horison Seminyak, responded to this review, April 10, 2013
Dear Mr/Mrs. Haskayne,

Warmest greetings from Hotel Horison Seminyak, where leisure meets pleasure!

Thank you for taking the time to write a comment of your experience with us .

Please accept our apologies for some aspects of your stay that you found not to be at your expectations. We will discuss, as a team, to see how we can improve on some of the points that you have highlighted.

As the Horison Seminyak , we have always been committed to continuously give our guest a memorable experience with indigenous hospitality.

On behalf of the entire team, we certainly look forward to welcoming you back to our hotel in the near future.

Best regards,

Dahlia Panjaitan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
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English first
Jakarta, Indonesia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 9, 2013 via mobile

Located in the lively Arjuna street and just 10 minutes walk to the beach. It is a new opening hotel, with modern minimalist Balinese style, everything most in good condition, nice staff and good breakfast. We stay in the family suite, and it was a good choice for a small group like us, as we have a big enough living room for just hanging around. Too bad they dont provide extra plate and glass on the provided bar.

Stayed February 2013, traveled with friends
Helpful?
2 Thank Wayan Budhi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horison Hotel S, General Manager at Hotel Horison Seminyak, responded to this review, March 19, 2013
Dear Mr. Wayan Budhi G,

Greetings from the Horison Hotel Seminyak Bali !

Thank you for taking the time to share your wonderful stay experience with us through Trip Advisor.

I was very pleased to learn that you and your family had a wonderful and an enjoyable experience with us and that we contributed in some small way in making your stay a pleasant and memorable one. We do hope that with all the experiences you had with us will bring you back to our hotel in the near future on your next visit to Bali.

we apologize for the inconvenience that happened during your stay with us, but by now we are providing the extra of cutleries and plates based on guest request

As the Horison Hotel Seminyak, we have always been committed to continuously give our guest a memorable experience with indigenous hospitality.

On behalf of the entire team, we certainly look forward to welcoming you back at the hotel in the near future.


With best regards,

Dahlia Panjaitan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 1, 2013

The rooms are very nice, everything is brand new. The staff are very friendly and helpful and they speak reasonably good english.

There is always free juice, everyday the breakfast selection was different and tasty.

The beach is a 5 minute walk away through a very lively street, filled with shops and restaurants.

5/5 would recommend.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank dmorales528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horison Hotel S, General Manager at Hotel Horison Seminyak, responded to this review, March 18, 2013
Dear Dmorales528,

Greetings from the Horison Hotel Seminyak Bali !!!

Thank you for taking the time to share your wonderful stay experience with us through Trip Advisor.

I was very pleased to learn that you had a wonderful and an enjoyable experience with us and that we contributed in some small way in making your stay a pleasant and memorable one. We do hope that with all the experiences you had with us will bring you back to our hotel in the near future on your next visit to Bali.

As the Horison Hotel Seminyak, we have always been committed to continuously give our guest a memorable experience with indigenous hospitality.

On behalf of the entire team, we certainly look forward to welcoming you back at the hotel in the near future.


With best regards,

Dahlia Panjaitan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 6 Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed January 22, 2013

Stayed for new year's eve (30 dec to 1 jan). It's a brand new hotel and offered special rate, well in this area (Legian-Seminyak) for New Year any hotel maybe would be pack.. This hotel is crowded, I think they are full house. Me myself like to stay in hotel under Horison Management, but this brand new hotel is a bit below expectation. Allow me to review both sides, plus and minus..
The plus are:
1. Location, it's perfect in the middle of Legian and Seminyak.. near stores and beach.. it's few minutes only to the beach.
2. Room is clean and not too small for their minimalist concept

The minus are:
1. The hotel landscape, the pool is right there in the restaurant where people eating breakfast..it's a bit inconvenience
2. The building still need improvement, when it's raining all the lobby area is wet
3. The restaurant is too small, people have to wait to be seated while the food is all out.
4. The breakfast, so tiny option..and if you are late you might get what's left of it..
5. Lack of people to serve, maybe because it's new they don't have many employees yet.. also some of the is lack in speaking English..
6. limited parking lot

Well, I didn't say it's too bad, but indeed need improvement here and meet the expectation for 4 stars hotel.
Well, over al

Room Tip: besides the pool view, there is no other good view in this hotel
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank days4Fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 1, 2013

The location is decent but is more Legian than Seminyak. The hotel staff is friendly. There was a big breakfast selection. The rooms are newly renovated, but the renovation quality is extremely poor. The bathrooms can do with a more thorough clean and polish. The wifi is also very slow. The pool is actually located in the lobby of the hotel which was fairly awkward.

Stayed December 2012, traveled as a couple
Helpful?
1 Thank DanTime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horison Hotel S, General Manager at Hotel Horison Seminyak, responded to this review, March 18, 2013
Dear Dan Time,

Greetings from Horison Hotel Seminyak Bali

Thank you for your valuable feedback and for taking the time to write a comment of your experience with us on TripAdvisor.com.

Firstly, please accept my sincerest apology for the inconvenience you experienced whilst staying with us. We at Horison Seminyak Hotel understand the importance of fulfilling our guest’s expectations and it concerns me greatly that you have departed our shores with a negative impression.

I am pleased to inform you that we have the minimalist style for interior and exterior, we have the real king bed in our room , 42 inch LCD Tv completed by sofa bed, writing desk and 2 side table, all the above stuff is suitable in our 31 Square Meter in size. And we are deeply sorry for the room size.

In regards to the Wi-Fi connection, I am pleased to inform that this was only a temporary happening, and by now there are no slow Wi-Fi anymore. You can enjoy the wi-fi by our standard high connection

Total customer satisfaction is our utmost priority and it is thanks to your constructive feedback and comments that we are able to maintain and further improve on our service standards.

In closing I would like to thank you for choosing Horison Seminyak Hotel. I hope that I will have the opportunity to welcome you back to our hotel on your next visit to Bali and please contact me directly should your travel plans bring you back to Bali and hopefully our Hotel. I will personally take care of the arrangement to ensure your next experience with us is a flawless one.

With best regards,

Dahlia Panjaitan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
140 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 30, 2012

if you look for a place which is really badly managed - pls come here.
Check-in is not prepared at all - understaffed
Breakfast - very bad - greatly understaffed and not tasty, smoking is allowed and done everywhere, no management, pure Indonesian style, people not waiting their turn etc
Rooms very nice and modern designed, elevators working perfect, wifi perfect.
Expect this nice place will go down very quickly if not managed properly
Pool very wrongly located opposite restaurant.
For local peoply acceptable but not for foreigners.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank palingboer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makassar, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 27, 2012

I booked this hotel through other online travel agent such as Agoda.
The room is approximately 15 square meters excluding the clean and neat bathroom, not large enough but the furniture arrangements made it spacious, even with 2 large suitcases in it. The room was very clean, partly because it is a new hotel, it just opened early December 2012 according to the staff.
The environment lets you sleep in peace.
The staffs are very friendly, only that I think the hotel was understaffed for the period of my stay, 21st of December 2012 for 2 nights.
The location of the hotel is within a walking distance to Coccoon, Double 6 and some other hangout spot.
The only downside of this hotel was that the breakfast menu is of very little variety.

This hotel is a 4 star hotel compared to the Swiss-belhotel Benoa which waslike a budget hotel instead of a 4 star hotel it claimed to be.

Thank you.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aditya_Tungka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Horison Seminyak

Property: Hotel Horison Seminyak
Address: Jl. Arjuna (Double Six), Seminyak 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 On the Beach Hotel in Seminyak
#36 Family Hotel in Seminyak
#44 Romantic Hotel in Seminyak
#54 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Horison Seminyak 4*
Number of rooms: 154
Official Description (provided by the hotel):
Horison Seminyak Bali - The Best Balinese Experience Hotel We offers Balinese experience through choices of in-house activities for your remarkable holiday. At this modern minimalist style resort, guest will be able to get to know the local Balinese culture as there is variety of cultural performances available in the resort, including Balinese dancing lesson and Balinese music called as "Rindik". In-house activities are prepared regularly and occasionally to notify you more about our culture. One and only in Bali, Horison Seminyak offers every guest the opportunity to have a complimentary photograph in Balinese costume and a free beautiful souvenir of Balinese indigenous script for a truly unique memory. Feel the best Balinese experience at Horison Seminyak The newly built hotel with 154 rooms in the most happening area in Bali, Seminyak, is set to cater leisure and business travelers. It is just 5 minutes' walk to our free beach club on the famous Double Six beach with magical sunsets. Soak up the rays during the day on the rooftop sun decks, a perfect viewing platform for those Seminyak sunsets. Within few steps, there are eating options from open air cafes to fine dining as well as famous boutiques, souvenir shops, and bargain centers. In the evenings, some of Bali's best bars and clubs are a stone's throw away. ... more   less 
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Also Known As:
Hotel Horison Seminyak Bali

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