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Impiana Private Villas Seminyak
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Reviews (1,273)
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Reviewed July 25, 2010

We had only two issues with this place. #1 the shower would alternate between hot and cold (we didn't care too much, we aren't huge showerers, we could use the bath ok and also used the pool a lot to rinse off the bali sweat). #2 the outdoor sun beds could be better (the mattress not tied to wooden frame, so when you lean back it would slip out. To get around this the chair needs to be in upright position or completely flat).
Other than that everything else was awesome. The best service from the staff. Awesome location (right near shops and a 5 minute scooter ride to beach). Breakfast top notch, really great room decoration. Prana spa is awesome! Really good security as well, the guys man the front gate 24x7, no terrorists were going to terrorise us! Bed was a massive king size and really comfortable.

  • Stayed: July 2010, traveled as a couple
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Thank EASYGOING66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2010

We stayed with 7 people (4 adults, 2 young children, 1 baby) in a 3 bedroom villa for 2 weeks. The place is nice and the rooms have a touch of an "authentic" bali theme, even though everything is reasonably modern. First 3 nights we stayed in Villa 1 which was lovely and had a huge pool and garden, and also one pleasant upstairs bedroom, but since it's right next to the street it was so noisy that we really needed to change to a different villa. Luckily one was available, so we went to Villa number 3, this was very quiet. It has two bedrooms adjacent to the main living area, and a third one which is separate and a little smaller, also the bathroom here is quite small. The positives were friendliness of staff (although communication can be a little slow), the two Spas (Prana and esp. Chill), the location is OK but the beach is best reached on a scooter or in a taxi. We did encounter some problems during our stay - the main one was that we had to convince the staff in several stages to do proper cleaning. Also, the pool water was not entirely clean (just OK for swimming) and this did not get fixed during our entire stay, even after several complaints. Internet is working but dropouts requiring re-log on are frequent. We saw rats in our kitchen on two occasions (night time only, and definitively not in the rooms or bathrooms), keeping in mind that these are outdoor kitchens, and the staff sent pest control the next day. Overall a nice stay but more reliable internet, better cleanliness and more straightforward communication could clearly improve the place, and these things should all be expected at this price in any hotel anywhere.

  • Stayed: July 2010, traveled with family
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Thank Travel2008_2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villasbali, Manager at Impiana Private Villas Seminyak, responded to this reviewResponded July 17, 2010

I am happy to report that we have just upgraded our internet service to Fiber Optic and it is the best available in Bali. We also have an amazing IT team on staff 7 days a week and if any guest has difficulty getting connected, just call...they are happy to come to your Villa and assist you.

With regard to cleanliness issues, I wish this guest had said something to management during their stay. We take these kind of complaints very seriously and always strive for our Villas to be spotless.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2010

Good place for groups that want to be together, great for privacy.
Has beautiful grounds and villas that are well maintained.
The staff in all areas are fabulous to deal with

  • Stayed: July 2010, traveled with family
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Thank suntai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2010

Stayed last year in two bedroom villa and returned this year to a 3 bedroom in the Sunset area - excellent location - Bintang Supermarket very close to stock up the fridge. The garden area and pool are perfect, so beautifully landscaped and peaceful. Having three bedrooms/ensuites between four of us was fantastic as the rooms are so big compared to hotels. The staff are always so cheerful and happy and nothing is too much trouble. Situated between Legian and Seminyak is the perfect position - taxi's cost next to nothing but we also hired a motorbike to whiz off and have our massages and leave the kids to watch dvds and swim in the pool. We love the villas and friends visting who were staying in local hotels couldn't help but compare the amount of space we had compared to their hotel rooms and there is no rushing to save a deckchair by the pool in the morning !! We will definately be back - perfect holiday.

  • Stayed: June 2010, traveled with family
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Thank EllaMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2010

We stayed in a 3br villa and it was just beautiful. Our ages ranged from 4 to 73 and we all just loved it. We were able to request a pool fence too which was fantastic. The service at the villas was wonderful, everyone was so friendly. Can't wait to go back!

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Thank Macwheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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