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“Outstanding Service and Location”
Review of The Oberoi Bali

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The Oberoi Bali
Ranked #9 of 143 Hotels in Seminyak
Certificate of Excellence
Perth, Australia
1 review
“Outstanding Service and Location”
Reviewed October 30, 2013

We stayed in a Garden View Villa with private "plunge" pool. The pool itself was approx. 10m x 6m. There was an outdoor dining area with fridge, day-bed all under cover with a fan. The villa garden was swept and cleaned daily. House keeping would set up the sun lounges with towels and pillows each morning. The villa itself was lovely. Fresh fruit provided every morning. Everything very clean. Beautiful spacious, air-conditioned bathroom.
The breakfast at Frangipani Café each morning is a la carte. The selection from the menu was vast and the food itself was delicious and fresh. The Café is located in a beautiful garden setting looking right at the ocean. It was such a refreshing way to start the morning.
The Kura Kura restaurant offers five star dining and again the food was outstanding, matched by the impeccable unobtrusive yet friendly service by staff.
The Oberoi offers a beautiful beachfront location within walking distance to Ku Da Ta, La Lucciola, Potato Head. The most impressive aspect of our stay at the Oberoi was the service provided by all staff. We have visited Bali many times and stayed at a different 5 star "resort" each time, and the Oberoi surpassed all others in many areas, but particularly in the area of service and attention provided to us as guests.
The only area that could be improved is the Spa. I believe the Spa facilities are not quite up to the standards of the rest of the resort. The facilities in regards to change rooms and the price of treatments need to be re-evaluated.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank CarlafromPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this review, November 1, 2013
Dear CarlafromPerth,

Thank you very much for posting your review on Trip Advisor after your recent visit to The Oberoi, Bali.

I am delighted to note that you have enjoyed your visit to The Oberoi, Bali. I was pleased to read that you have enjoyed your stay with us and in particular the attention and service provided by my colleagues. Thank you as well for your comments on the spa facility. I will re-evalute the spa area and review our pricing and personally look into ways to implement improvements.

Thank you for having stayed with us, and we look forward to the opportunity of again welcoming you back to The Oberoi, Bali.

Warm regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (324)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Seria, Brunei Darussalam
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 30, 2013

The Oberoi is unique. Stunning setting right on beach yet surrounded by luscious tropical gardens just oozing tranquillity. Our second stay and just yearn to return! We had the Lanai Room which feels more like your own little thatched villa with patio. The Oberoi atmosphere is utterly relaxing. Sunbeds/cabanas around pool and gardens have their own little tablebox, chilled towels and water spray. So many lovely touches eg. a guest invitation card to join the GM and Executive Chef for cocktails, amazing sundowner! Nothing is too much bother, the staff really make The Oberoi stand way above the rest. I have allergy to some of the pillow top type mattress fabrics. This was no problem for The Oberoi - I was actually told if they could not find an older style mattress in their store they would go out and buy one for me! On our final day staff and guests were privileged to take part in a turtle release which was quite an emotional departure but will remember it forever! Enchanting week.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank bubbles50singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this review, October 31, 2013
Dear bubbles50singapore,

Thank you very much for your kind review on Trip Advisor after your recent visit to The Oberoi, Bali.

I am delighted to note that you have enjoyed your second stay with us. We are truly appreciative of your repeated visits and will always do our best to ensure you feel at home here.

I was happy to note also the team provided you with the usual warm Balinese service and their attention to your comfort

Thank you for staying with us, and we look forward to the opportunity of welcoming you to The Oberoi, Bali again one day.


Warm regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 29, 2013

We stayed in the Royal Villa set just back from the beach. Lovely view especially the sunsets. It was very private and well furnished - fabulous two station bathroom - but the real stand out was the separate "wing" with second bathroom, kitchen and living space/office set up. Lovely pool and garden. Restaurants were great, staff as usually very friendly and professional. Room service was quick. Another big plus was John the GM who made a point of saying hallo to check everything was ok. Direct access to beach and kudeta (sic) just next door.

Cons: Only a few of the villas have their own pools and the lania style accommodation appears a bit "basic". Bar staff need some training in cocktail presentation and they did run out of the wines we were drinking twice - obviously don't carry much stock.

We will definitely be going back.

Room Tip: Choose a villa with a pool.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank 914Swanny914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this review, October 31, 2013
Dear 914Swanny914,

Thank you very much for posting your review on Trip Advisor after your recent visit to The Oberoi, Bali.

I am delighted to note that you have enjoyed your visit to The Oberoi, Bali. I am happy to note that the location on the beach and proximity to the shops and restaurants has been enjoyed by you. I was pleased to read that you enjoyed the villa and the culinary experience at our Kura Kura Restaurant.

I am sorry that some wines are running out of stock here in Indonesia (not just here at The Oberoi). We do try to stock enough wine so we do not run out, however the suppliers are also running out of some of the popular labels which are removed from the list after the stock is gone. I am happy that you have been able to enjoy some of the last bottles of those wines and sorry that we ran out of two wines which you had enjoyed.


It was a pleasure meeting you. Thank you for having stayed with us, and we look forward to the opportunity of again welcoming you back to The Oberoi, Bali.


Warm regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scarborough Beach, Western Australia, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 25, 2013

Beautiful gardens lead down to the beach, or the pool, or Frangipani Cafe or Kura Kura Restaurant and back to the luxurious accommodation. Surrounded by kind, caring and friendly staff whose service is to ensure that your stay is happy and memorable.
We have stayed at The Oberoi each year since 1997 and will continue to return.
When we were first staying at The Oberoi it was surrounded by padi fields. Now there are lots of quality shops and fine restaurants.
Bali can be frantic, busy, bustling and crowded. At The Oberoi serenity awaits you.

Room Tip: Find the room type that suits your budget and preferred outlook: garden, beach, pool.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
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Helpful?
1 Thank Geoff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this review, October 28, 2013
Dear Geoff K,

Thank you very much for your review and comments on Trip Advisor after your recent visit to The Oberoi, Bali.

I am delighted to note that you have enjoyed once again your visit with us. We are truly appreciative of your repeated visits and will always do our best to ensure you feel at home here.

I am also happy to note that the original Balinese design and the loving care the property and grounds have received over the years has been noticed by you. Our 16 acres of ocean front gardens with only 74 rooms is indeed precious in a time when developers are trying put as many rooms on as little land as possible. I was happy to note also the team provided you with the usual warm Balinese service and their attention to your comfort.

Thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to The Oberoi, Bali.

Warm regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin, Australia
2 reviews
Reviewed October 25, 2013

Once again an almost flawless experience at the hotel. From check in to departure the service was without a doubt the most consistent that I have seen anywhere. The small number of issues that were experienced did not detract in any way from the overall great experience.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this review, October 28, 2013
Dear John B,

Thank you very much for your kind review on Trip Advisor after your recent visit to The Oberoi, Bali.

I am delighted to note that you and your family have enjoyed once again your visit with us. We are truly appreciative of your repeated visits and will always do our best to ensure you feel at home here.

Thank you for staying with us, and we look forward to the opportunity of welcoming you to The Oberoi, Bali again one day.


Warm regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 25, 2013

Luckily I read a Trip Advisor review praising the peaceful setting of the Oberoi. It's an older hotel ,beautifully maintained with villas in a garden setting rather than the pile up of a multi storey modern hotel. The service was perfect from arrival to departure. It was lovely to spend the afternoon by the pool after some intensive shopping and be offered fruit, sorbet, water and then have afternoon tea . Luxury. There are fantastic restaurants in walking distance or a short taxi ride.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Szuszisue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this review, October 25, 2013
Dear Szuszisue,

Thank you for posting your review on Trip Advisor after your visit in July to The Oberoi, Bali.

I am delighted to note that you have enjoyed your visit to The Oberoi, Bali and that he other reviews on TripAdvisor have prompted you to stay with us. I was also happy to note also the team provided you with the usual warm Balinese service and their attention to your comfort.

Thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to The Oberoi, Bali.


Warm regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 24, 2013

The location on walking distance of Kudeta and Gado Gado (restaurant) combined with great pool and green environment is perfect.
Also the service at the pool is fantastic, cleaning of your sunglasses, water, fresh fruit skewer etc.
Breakfast and lunch are great. For dinner I recommend some of the restaurants located on walking distance.
We also used the spa for massages which was very relaxing, that we decided for another massage during the same stay.

Room Tip: all rooms are good !
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elien S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this review, October 25, 2013
Dear Elien S,

Thank you very much for posting your review on Trip Advisor after your recent visit to The Oberoi, Bali.

I am delighted to note that you have enjoyed your visit to The Oberoi, Bali. I am happy to note that the location on the beach and proximity to the shops and restaurants has been enjoyed by you. I am pleased to know that you have enjoyed the services, warm Balinese staff, breakfast, landscape, setting, and style here at The Oberoi, Bali.

Thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to The Oberoi, Bali.


Warm regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi Bali

Property: The Oberoi Bali
Address: Seminyak Beach, Jl. Kayu Aya, Seminyak 80033, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Seminyak
#4 Family Hotel in Seminyak
#5 Business Hotel in Seminyak
#6 On the Beach Hotel in Seminyak
#8 Spa Hotel in Seminyak
#9 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Oberoi Bali 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Oberoi Bali Hotel Seminyak
Oberoi Hotel Bali
Oberoi Hotel Seminyak
Oberoi Bali
Oberoi Seminyak
Seminyak Oberoi
The Oberoi Bali Seminyak

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