Naming this property a resort may be unsuitable due to its size. The Dipan is a very small establishment tucked away in a corner of Seminyak. It is currently surrounded by construction sites and even the road leading to the resort is unpaved. I'll probably not be able to find my way to the resort if not for the airport transfer provided.
We arrived via an airport transfer service which was included in our package. As I was previously staying at the Tanjong Benoa area near Nusa Dua, I called the resort for a change of pick up location which they were glad to accommodate at no extra charge! However, the resort did made a last minute change in the said pick up timing and the driver was late due to the usual traffic in Bali. We were picked up by Mr Putu, the resort's freelance part-time driver. You may privately engage Mr Putu for day tours which are cheaper than whatever is provided by the resort.
During check-in, we tried to request for late check-out 2 days later but was rudely turned down by the staff at reception stating that the resort was fully booked. We were then checked into a one-bedroom villa 107 which was very beautiful and romantically decorated with rose petals all around the room. However, villa 107 was tucked away in a corner near the main building but beside the construction site just behind the villa's walls. Although we were very delighted upon entering the villa, it had a very bad stench originating from the toilet bowl, the housekeeping staff was called in. They cleaned the toilet bowl again, probably sprayed an entire bottle of air freshener around the bathroom apparently trying to mask the stench. Thus, we decided to go explore Seminyak and return to see if the stench lingered on. Upon returning, the stench was still prevalent, so we called to request for a villa change. To our surprise, we were upgraded to a three-bedroom villa 302! Though it was kinda odd for a couple to be staying in such a big, 2-storey villa, we gladly accepted the upgrade rather than sleeping in a room with a stench. The bathtub in villa 302 was leaking a little which slightly flooded the bathroom. The showers also lack shower curtains.
The Dipan lacks a proper driveway for guests to alight, there was once when we had to alight from our taxi in heavy rain though it was a quick run. The main building was also not sheltered to the villas however, we were offer umbrellas. The staff around the property are very friendly except for one lady from the reception desk.
The private pools attached to the villas were not as private as expected. Since there are 2-storey villas and the main building around, these pools can be viewed from windows of neighbouring villas or the main building where rooms are located. Definitely not much privacy. The pools were also quite deep, about 1.7-1.5 metres from one edge to the other. Though not very deep, there was no ladder or steps to exit the pool. This was raised to staff during check-out and the housekeeping manager assured us that the ladders were ordered and will be installed soon.
Meals at the resort are tasty and fantastic but a little pricey as with any other hotel which usually mark up menu prices. There are no food areas nearby except for a Nasi Ayam (Chicken Rice) stall about 10 minutes walk away.
Overall, the stay is great with a few teething issues that need to be ironed out. I'll definitely return believing that these minor problems will be fixed.
- Official Description (provided by the hotel):
- THE DIPAN RESORT, VILLA AND SPA epitomises fashionable luxury accommodation with acute attention to a design and style yet to be seen on the magical island of Bali. Our philosophy is simple: Anyone who stays with us should feel like a VIP rock star, a fashion icon, a celebrity designer . The Dipan resort, Villa & Spa is the first private villa complex in Bali to incorporate a truly metropolitan chic design aesthetic that blends tastefully with the rich tropical Bali milieu. Our guests can always expect the pleasing comfort of our one of a kind property and unique individual private villas, coupled with services and amenities befitting the most discerning traveller. ... more less
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- Also Known As:
- The Dipan Resort Petitenget Bali/Seminyak