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“excellent spot in Seminyak at a great price”

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The Dipan Resort Petitenget
Ranked #57 of 144 Hotels in Seminyak
Certificate of Excellence
Minneapolis, Minnesota
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“excellent spot in Seminyak at a great price”
Reviewed August 10, 2012

Lots of construction going on around the hotel so unfortunately it was very noisy! Huge room with hardwood floors and great bathroom - seemed like everything had been recently renovated. Not on the beach but only a few minutes walk away. Very close to the temple and nightlife hotspots like kudeta. And...the rate was less than half the rate at some of the other hotels nearby like the legian and the W...

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Dipan R, General Manager at The Dipan Resort Petitenget, responded to this review, August 20, 2012
Dear Chris R

Thank you for spent your time to wrote on Trip Advisor.

We at The Dipan Resort will always do our best to serve every single guest at our Resort. Even we realized to pleased every one is impossible , therefore we keep changing and progressing time to time and solved the minors problem as detail as possible base on our guest comments, because some time the design esthetic doesn’t friendly used ( it is look nice but not friendly used )
And we believe in the short future we will finish to work on them as we has started go over them one by one gradually .

For your information we have installed the door shutter , dispenser , coffee and tea maker set , bathroom amenities stand and we will keep on follow up all the comments and attention to details .

In order to lead the market , the more comments the better for us to provide best service for our guest satisfactions .

Once again thank you for your review and we are looking forward to welcoming you back and you will see we improve by smiles .


Kind Regards
The Management of The Dipan Resort, Villas and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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perth
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 8, 2012

great location, great food and new and clean however noise from bar next door, light pouring into your hotel room, small common pool area, confusion about our prepaid in full no refund booking r a villa and being downgraded hotel room upon arrival, excessive pressure to have a massage,no mosquito coils, villas with a kitchen but no utensils glasses plates no oven etc.. so you cant make coffee or tea or even toast you have to order room service,the villa pools are very small and deep and there is no step into them or ledge when the shallow end is 6 ft deep, can only buy beer on premises no wine and we went out in a taxi to get a bottle of wine and had nothing to drink it from or open it with.breakfast was fantastic however.

Room Tip: book a villa rather than a hotel room.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lattePerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Dipan R, Director of Sales at The Dipan Resort Petitenget, responded to this review, August 10, 2012
Dear lattePerth

Greetings from The Dipan Resort Seminyak – Bali.

Thank you for spent your time to expressed your fabulous experience with us, we improved time to time indeed , and guest satisfaction is our un tolerant goal,

Regarding the Noisy from Hu’u Bar Actually we have built a mutual respective affiliation with them by offering all of our guest a free ticket to joining Huu ‘s party which is held one a week ( Saturday night ) .
We also setup a Ears plug for those who did not want to go for the party and we really consider to install a sound proof to avoid the noise in the near future for our 3 rooms which assaulting during Saturday night party.

We apologize should your experience did not entirely meet your expectation.
Your recommendations absolutely will helping us to inspired our staff motivation to provided a better services.

Thank you again for sharing your experience we are looking forward to making your next visit even more pleasant.

With kind regards
The Management of The Dipan resort, Villas and Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2012

The staff are fantastic. Always smiling and accommodating. A nice boutique hotel feel right down to the pool area. Small and intimate. We stayed in the rooms, not villas. Unfortunately we stayed on the side where the legendary Hu'u Bar is located. On Fri & Sat night...the loud club music can keep you up if you're a light sleeper. Either give a discount to those who can withstand that or install double pane windows in those rooms affected. It will help greatly. The bathroom is spacious and beautiful but lacking in hooks for towels and robes as well as a horizontal surface to put soap, shampoo etc. Had to pick it all off the floor while showering. Details. Although I understand the frosted windows to the hallway may have been a unique look...the light from the hallway while sleeping was a too strong, not to mention the feeling of the lack of privacy. The sound from people walking outside was also distracting. I would change the the doors to traditional solid wood doors and add carpet runners in the hallways. You can hear people coming a mile away.
Overall, I would stay there again if these details were addressed as the service, staff and location is excellent!

Room Tip: If you're a light sleeper....request a room away from the Hu'u Bar side.
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Billy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Dipan R, Director of Sales at The Dipan Resort Petitenget, responded to this review, August 10, 2012
Dear Billy M

Greetings from The Dipan Resort Seminyak – Bali.

Thank you for taking the time to tell us about your experience at the The Dipan Resort, Villas and Spa. We apologize should your experience did not entirely meet your expectation.

Regarding the Noisy from Hu’u Bar Actually we have built a mutual respective affiliation with them by offering all of our guest a free ticket to joining Huu ‘s party which is held one a week ( Saturday night ) .

We also setup a Ears plug for those who did not want to go for the party and we really consider to install a sound proof to avoid the noise in the near future for our 3 rooms which assaulting during Saturday night party ,

At The Dipan Resort, Villas and Spa, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the future.

With kind regards
The Management of The Dipan resort, Villas and Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 7, 2012

Wonderful place to stay, very clean , very central, lovely staff.....We had a hotel room which was huge , brand new hotel so very clean.......glass doors can make the corridor lighting a little too bright whilst sleeping so take an eye mask. Huu bar on the weekends gets a little loud so earplugs also if you value your sleep.....I would opt for a villa room with own pool next time....

Room Tip: I would ask for room not overlooking huu bar as it is quite noisy on the weekend...nothing earplugs...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Danielle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Dipan R, Director of Sales at The Dipan Resort Petitenget, responded to this review, August 10, 2012
Dear Danielle R

Greetings from The Dipan Resort Seminyak – Bali.

Thank you very much for your kind compliments. It's always a pleasure to receive such positive reviews. We are glad to hear that you enjoyed our renowned services, Hotel rooms are huge,etc...

Our staff takes great pride in providing exceptional service to our guests that is beyond expectation; so your feedback are important for us.

Regarding the corridor lighting and Hu'u Bar, I deeply apologize should you couldn't find space to enjoy our main pool. Please rest assured that we will try to find appropriate solutions to prevent any occurrence.

Thank you again for sharing your experience with us it's our hope to welcome you again in the near future.

With kind regards
The Management of The Dipan resort, Villas and Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrenceville, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 7, 2012

I stayed at the Dipan for 9 nights -- encompassing 2 weekends -- so I got a real feel for the place and the area. It's a nice hotel with very modern decor (new) with a lovely, helpful staff. The restaurant is very good and my package included breakfast everyday which was wonderful. However, the pool area is in a very small courtyard, and my room overlooked the pool. I think this is not the best venue for families with small children as the hallways are hardwood and little feet make very big echos in the hallways early in the morning, not to mention that kids were screaming and cannonballing into the pool by 7:30am on my first 3 mornings there. That combined with loud music from the club next door until nearly 3 am on Friday and Saturday nights did not make for a restful stay. However, during the mid week it was very quiet and peaceful. (Suggestion: maybe there could be restricted pool hours for children so the grownup guests can sleep?) Also, there are only 3 chase lounges available so if you don't go down to the pool early, you may be out of luck. While not directly on the beach, there is easy beach access by walking about a half a block. The Dipan is very centrally located and very close to some very good restaurants including Biku, Petitenget and La Lucciolo. The only suggestion I have for Locale, the restaurant in the hotel is that they broaden their selection of beverages from beer only to include wine, as well. I had a massage in the hotel spa, and it was very pleasant. The only thing I can say to the first-time traveller to Seminyak is prepare yourself for the lack of sidewalks, as you will mostly be walking between the traffic (crazy!) and the open sewer that flows along side. (These sewers flow directly out into the ocean, by the way.) Unfortunately, the area has been developed (and is still developing, so lots of construction going on) without a good central plan to take care of these kinds of things. I spent a couple of days in Sanur (was developed decades ago) and was pleased to see nice cobble stone sidewalks and no uncovered sewers. (However, swimmers be warned, the sewage still goes straight out into the ocean!) Overall, Bali is more pleasing as a cultural experience than as a beach vacation!

Room Tip: Choose a villa if you can, or ask that the room not be overlooking the pool or facing the club next...
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  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Dipan R, Director of Sales at The Dipan Resort Petitenget, responded to this review, August 10, 2012
Dear Teri B

Greetings from The Dipan Resort Seminyak – Bali.

Thank you very much for your kind compliments. It's always a pleasure to receive such positive reviews. We are glad to hear that you enjoyed our renowned services, Hotel rooms are huge, Our Pure Spa Experience, Our Breakfast and also our Location...
Our staff takes great pride in providing exceptional service to our guests that is beyond expectation; so your feedback are important for us.

Regarding the Children pool Hours we will start to refining, We deeply apologize should you couldn't find space to enjoy our main pool. Please rest assured that we will try to find appropriate solutions to prevent any occurrence.

Thank you again for sharing your experience with us it's our hope to welcome you again in the near future.

With kind regards
The Management of The Dipan resort, Villas and Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2012

We stayed at The Dipan for 1 night which certainly wasn't long enough! Fantastic location, just a couple of minutes stroll to the beach, and walking distance to heaps of good restaurants and shops. The staff were so friendly and accommodating of our many requests, such as holding our bags for us after we checked out and offering the use of the showers in their Spa after we'd checked out. We stayed in room 107 which was a little noisy due to bustling Hu'u bar next door, however ear plugs were provided for us. We also had a small issue with the hot water (alternating from scalding hot to cold) however we were in a rush to check out so didn't have time to talk to the front desk, who I'm sure would have been very happy to help had they been given the chance. We will certainly return to the Dipan next time we visit Bali.

Room Tip: Villa 107 is very close to Hu'u Bar so if noise is an issue for you, I suggest avoiding 107.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Dipan R, Director of Sales at The Dipan Resort Petitenget, responded to this review, August 10, 2012
Dear Katy S

Greetings from The Dipan Resort Seminyak – Bali.

Thank you very much for your kind compliments. It's always a pleasure to receive such positive reviews. We are glad to hear that you enjoyed our renowned services, Hotel rooms are huge, Our Pure Spa Experience, Our Breakfast and also our Location...
Our staff takes great pride in providing exceptional service to our guests that is beyond expectation; so your feedback are important for us.

Regarding the Hot Water issues we will start to fixed it. Please rest assured that we will try to find appropriate solutions to prevent any occurrence.

Thank you again for sharing your experience with us it's our hope to welcome you again in the near future.

With kind regards
The Management of The Dipan resort, Villas and Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 30, 2012

My partner and I stayed at the Dipan for 7 nights in the one bedroom villa! (we were upgraded which was a nice surprise and start to ur holiday. Anyway, we absolutely loved our stay here.

The staff was fantastic, and extremely helpful.

THe hotel was beautiful however small which is what we liked. It is very clean and modern, but still incorporate that Balinese feel you want.

The room were beautiful, big and extremely clean. Bed ares are comfy and the bathroom is spacious. It has a very cool bathtub.

The one bedroom villa is the way to go after seeing the suites- just that more room that you need!

The location is perfect close to the beach and potato head!

One thing that I have to say was bad was the noise from Hu'u bar that is right next door. I couldn't hear it during the week but on weekends I could!

Overall, if i ever come back to Bali I would stay here in a heart beat!

Thanks for such a lovely stay!

Room Tip: One bedroom Villa!
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GemmaBandiera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Dipan R, Director of Sales at The Dipan Resort Petitenget, responded to this review, July 30, 2012
Dear GemmaBandiera

Greetings from The Dipan Resort Seminyak – Bali.

Thank you for spent your time to expressed your fabulous experience with us, we improved time to time indeed , and guest satisfaction is our an tolerant ( un tolerant ) goal,

Regarding the Noisy from Hu’u Bar Actually we have built a mutual respective affiliation with them by offering all of our guest a free ticket to joining Huu ‘s party which is held one a week ( Saturday night ) .
We also setup a Ears plug for those who did not want to go for the party and we really consider to install a sound proof to avoid the noise in the near future for our 3 rooms which assaulting during Saturday night party , and We do believe Huu bar will control the noise as they just about to finish their Huu’s residence just right beside to the Bar , other wise it will ruin the residence too.

Your recommendations absolutely will helping us to inspired our staff motivation to provided a better services.

Thank you again for sharing your experience we are looking forward to making your next visit even more pleasant.

With kind regards
The Management of The Dipan resort, Villas and Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Dipan Resort Petitenget

Property: The Dipan Resort Petitenget
Address: Jalan Petitenget Gang Taman Ganesha No. 1 | Jalan Petitenget Gang Taman Ganesha No. 1, Seminyak 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#7 Top resorts Hotel in Seminyak
#16 Family Hotel in Seminyak
#22 On the Beach Hotel in Seminyak
#38 Romantic Hotel in Seminyak
#47 Spa Hotel in Seminyak
#49 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Dipan Resort Petitenget 4*
Number of rooms: 22
Official Description (provided by the hotel):
THE DIPAN RESORT, VILLA AND SPA epitomises fashionable luxury accommodation with acute attention to a design and style yet to be seen on the magical island of Bali. Our philosophy is simple: Anyone who stays with us should feel like a VIP rock star, a fashion icon, a celebrity designer . The Dipan resort, Villa & Spa is the first private villa complex in Bali to incorporate a truly metropolitan chic design aesthetic that blends tastefully with the rich tropical Bali milieu. Our guests can always expect the pleasing comfort of our one of a kind property and unique individual private villas, coupled with services and amenities befitting the most discerning traveller. ... more   less 
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Also Known As:
The Dipan Resort Petitenget Bali/Seminyak

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