Staying at the resort, I booked in for a spa package and a manicure and pedicure. The spa is very clean and immaculate and the prices are fair. I was informed that I would have a male masseuse and I told them I would be fine with that. However, once starting the body scrub, I regretted it. He was very strong and my body scrub was rubbed in very hard, felt a bit like sandpaper to be honest! The masseuse was very professional at all times trying to preserve my modesty, and warning me of massaging areas such as my stomach. He kept a towel across my breasts at all times. Once treatment had commenced a lady from reception came in and told me that I would not be able to have a bath, as someone was already using it. I believe that I should have been informed this when I first made my booking. Surely the booking system would show conflicting appointments? I was offered a longer massage as an alternative. The massage was ok, but not as good as I expected. The shower offered afterwards didn't work properly, so I had to have a cold one. The treatment rooms are also freezing, I had to ask to get the aircon turned off. I must admit, I was also a bit disappointed with an Australian girl working there. Whilst having my manicure and pedicure I sat out the front of the spa. She didn't greet me or say hello, which I thought was a bit rude. She and some of the other girls sat at the front counter and were gossiping, not only about there lives, but about some clients. Just seemed a bit unprofessional of the reception team, whilst the other staff were professional whilst giving treatments. Sadly I don't think I'd come back to the spa again. The hotel, on the other hand is amazing. Hopefully the spa can follow soon
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