Arranged for a massage and facial via email and response was prompt. They also provided free pick up from the Seminyak area so that was a plus. On arrival, you are given a cold towel and drink. I arrived early but had to wait as the last customer was late and still finishing. The massage was great and so was the facial but the transition could be less rushed and stressful.
After the massage you can opt to shower and I did. I was uncomfortable though with the therapist who stood before me expecting me to remove the underwear and start bathing in front of her. curtains or some privacy would be great as she stayed in the room. Later, another therapist (for facial) came in repeatedly to rush me to towel off and get dressed. I asked for 5 min and after 3 seconds, she came in and said it didn't matter if I was dressed and started the facial immediately.
I learnt later on that it was hectic schedule for the spa, perhaps that caused the rush. The services are still good so I would still recommend it and if I visit again, would book in advance and avoid public hols and weekends.
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