Expensive. The staff not aware of the price and not very inviting. Its a one man show kind. For every small things he takes a call. The manager always ask you for the car rental as he has one car and takes his personal car for trips and charges full. After getting his services, I come to realise that he has taken his family member also in the same trip. First, we didn't mind and thought that it would be for some small distance, but realized later that it was for the whole trip. We thought that it would be real guided/personal kind of trip if we go in his personal car, instead we found this man was a greedy kind and wanted to make extra money possible on each occasion.
The hotel property, otherwise is decent looking at the moment but lack professionals. Rooms are big and the swimming pool is good.
For rooms also, when we checked in, some staff was there and told me the prices inclusive of all taxes. When we were leaving, the same manager asked me the price and the taxes extra. We clearly mentioned that we were told the price inclusive of taxes, but he completely denied the conversation. He demanded cash as he did not know how to use credit card machine. Had a real disturbing and bad experience here while we were leaving this place.
Breakfast was very basic.. Same papaya daily.. and he would bring cold toast always. It seems that they don't keep professional staff for service. For all kind of service, you are interacting with the same manager.
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- Also Known As:
- Kusuma Resort Bali/Seminyak