My husband, I and our 18month old child recently stayed at Nunia Villas and can't say that it impressed us much. First of all, our driver wasn't at the airport to pick us up, so we had to get a cab after 20mins of waiting. Not a fun task with an overtired, cranky toddler! We ended up having to pay 150,000rp for the cab and I explained this to the lady at Nunia when we checked in and asked if it would be reimbursed to us. All she said was 'yes, yes, no problem', but upon checkout a week later I had to ask again that this cost be taken off our bill. The staff at Nunia were all lovely and prompt in assisting when they could. The villa itself was nice and roomy but basic things like no welcome book to explain the procedures of the villas, the microwave not working, no handtowell/tea towell in the kitchen, lots of mosquitoes inside, a faulty dvd player and a very highly chlorinated poor did cast a shadow over our stay. The staff didn't seem to have enough procedures in place. For example, upon returning home after dinner every night with a tired baby, someone would rush into our villa to ask what we wanted for breakfast, because they had forgotten to do it earlier. The location isn't the best either with a toddler, but for a couple or people without young kids the walk into Seminyak isn't too bad.
Nunia villa has so much potential, but I feel that management need to overhaul their organisational methods for it to reach its full potential.
- Official Description (provided by the hotel):
- Nunia Boutique Villas is complex villas with 1 and 2 bedroom villas, located in Seminyak fashion area within 10 minutes walking to the beach. An improvement toward the villas is being practically implemented. Breakfasts provided with various menu options within a butler service which is being designed. Room amenities, as sofa, towels , etc are recently renewed. Nunia is the place where people could find the privacy inside the modern living. ... more less
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- Also Known As:
- Nunia Boutique Villas Hotel Seminyak
- Nunia Boutique Villas Bali/Seminyak