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“modern hotel with friendly staff”

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Umalas Hotel and Residence
Ranked #116 of 411 Specialty Lodging in Seminyak
Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“modern hotel with friendly staff”
5 of 5 bubbles Reviewed March 11, 2012

My stay at Umalas was most enjoyable, the apartment was very comfortable and spacious, the staff (especially at reception) were very friendly and helpful, the included breakfast was of a high standard, the food at other meals was of good quality and reasonably priced, the location away from the main tourist spots in Bali was a big plus for me, as was the high level ofunderstanding and cooperation from the staff when I had to look after my grandchildren. i hope to return

  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umalas R, on behalf of the Management, at Umalas Hotel and Residence, responded to this review, March 21, 2012
Dear Reviewer,

Greetings from Umalas Hotel & Residence, Bali!

Thank you for your review towards our modern suite living, Umalas Hotel & Residence, This is really appreciated. We are happy to note that you and the family had so much enjoyed your stay with us.

We would love to have you stay with us in the near future. Please drop us an e-mail on your travel dates. Thank you again. Our team looks forward to welcoming you back to Umalas Hotel & Residence very soon.

Kind regards,

Umalas Hotel & Residence Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

249 reviews from our community

Traveler rating
    55
    114
    49
    22
    9
See reviews for
81
49
14
9
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Victoria
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 29, 2012

My husband, one-year old baby, 5 year old daughter and I all stayed in a 2 bedroom suite at the Umalas Residences in early December. It was a lovely experience. The apartment was well appointed, spacious and clean. I would recommend the hotel invest in a microwave oven for the suites for people who are staying for a longer period of time. Other than that, the amenities in the room were great. The service was superb and couldn't be faulted. The staff were extremely friendly, efficient and professional. They were also very sweet and kind, to all of us, but especially our children! The pool was great for swimming and my husband and children had such a fun morning there. The breakfast was very generous with a wide variety of foods available - there was something for everyone's tastes. We really loved our time at Umalas Residence, and my daughter didn't want to leave. It is a very good value hotel. I was especially impressed by the transfer services. My family and I can all recommend this hotel highly, especially if you are looking for a relaxing and peaceful holiday.

Room Tip: The apartment / suite was very spacious.
See more room tips
  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank FamilyTravellers2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umalas R, Agus Saputra, on behalf of Management, at Umalas Hotel and Residence, responded to this review, February 19, 2012
Dear Reviewer,

Warmest Greetings from Umalas Hotel & Residence, Bali!

Thank you for taking the time to review us at TripAdvisor. Glad to know that the hospitality services extended to you and your family were extremely impressing. We are definitely sure that you and the family most enjoyed the holiday with us.

Rest assured, we hope we can we can welcome you back to our stunning hotel soon. Please drop us an e-mail to reservation@umalasresidence.com. A considerable special offer is available for you.

Thank you,
Kind regards,

Umalas Hotel & Residence Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 24, 2012

I am just back from a recent stay at the umalas residence.
The room was nice and big being able to shut the doors and do my own thing. The room consists of a master bedroom containing a king sized bed the kids bed with a double bed. The lounge was good and the kitchen fridge very good for keeping drinks cool. The Bathroom was very small and squishy. The bufet breakfast could definitely be improved but have basic eggs, toast, and cereal. Overall i would stay again being good value for money

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BaliPro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umalas R, Agus Saputra, on behalf of Management, at Umalas Hotel and Residence, responded to this review, February 19, 2012
Dear Reviewer,

Warmest Greetings from Umalas Hotel & Residence, Bali!

Thank you for taking the time to share your review at TripAdvisor. It is really appreciated.

Glad to know that Umalas Hotel & Residence shall be your accommodation whilst in Bali in the future. Please feel free to drop us an e-mail at reservation@umalasresidence.com.

As to your review on breakfast variations that require improvement, these have been passed onto the respective team to be given a very high attention. We are sure that on your next visit, the improvement can be experienced.

Thank you
Kind regards,

Umalas Hotel & Residence Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 27, 2011

At the affodable prices, this place offers a highly friendly services and wonderfull living experiences. The room is spotless cleand and so are the hotel's environment. I was really impress with the sunset experience on the roof top which are set up beautifully for an amazing experience at your door step. Happy and impress with the whole experince and definately will come back in my next trip to Bali.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Syarief B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umalas R, on behalf of the Management at Umalas Hotel and Residence, responded to this review, December 29, 2011
Dear Valued Reviewer,

Greetings from Umalas Hotel and Residence, Bali!

Thank you for taking the time to review us on TripAdvisor, outlining your great experiences of our hospitality services of our team during your stay in December.

We are glad to receive such wonderful feedback regarding your stay, especially your experience to see and enjoy the sunset panorama from our Roof-top facility. That was such a wonderful experience our guests can enjoy.

We have also noted you wish to stay with us in the future. Simply drop us your travel dates and we will certainly provide you a great offer as our repeat guests.

Kindest regards,

Umalas Hotel and Residence Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 bubbles Reviewed December 24, 2011

Thank you so much to staff of Umalas Residence. I recently stayed with my 2 best friends for one week and we didn't want to leave after that! You were all SO helpful and giving and willing to go the extra mile. The food was AMAZING, the drinks were even better, and the service always came with a smile. And our room was fantastic and always really well kept. You were all so lovely and so nice to us and always greeted us, a kind nature like that is not often seen these days, so thank you again for making my first time in Bali an amazing experience. Definatley coming back next year for your NYE roof top party! All the best in 2012 :) xxxxx

Room Tip: Anything is amazing! Overlooks that sexy pool deck!
See more room tips
  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umalas R, on behalf of the Management at Umalas Hotel and Residence, responded to this review, December 29, 2011
Dear Valued Reviewer,

Greetings from Umalas Hotel and Residence, Bali!

Thank you for taking the time to review us on TripAdvisor, outlining your great experiences during your stay with us this December.

We have passed on your comments to our team who are glad to receive such wonderful feedback. This will certainly be as our great feedback to keep maintaining our quality of services to our valued guests.

We are sure you would really love to again experience our hospitality service in the near future. Please drop us your travel dates and we will certainly provide you a great offer as our repeat guests.

Kindest regards,

Umalas Hotel and Residence Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed December 22, 2011

Umalas residence was quite new when I stayed there. The hotel (more to service apartment) located quite far from the city and the size is not really big.

I booked for 1 bedroom but after I arrived there,I got upgraded to 2 bedrooms with 1 bath room. Too bad I travelled alone that time.

The room is very clean,the living room is spacious with kitchen,hugh refrigirator, and dining table. perfectly looks like service apartments.

The breakfast is so-so and more to local taste I guess. Feel free to see my photos here for better explanation. Photos can capture a lot of information than words.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Berlinda_koe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 bubbles Reviewed December 19, 2011

I would like to take this opportunity to thank the incredible staff of Umalas during our stay in Seminyak. They were extremely helpful, friendly and willing to go above and beyond what was expected. I travelled with my two friends and could not fault a single thing about Umalas! It made our fantastic trip even better! thank you for an amazing time- we will definitely be back! :)

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nathan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umalas R, on behalf of the Management at Umalas Hotel and Residence, responded to this review, December 29, 2011
Dear Valued Reviewer,

Greetings from Umalas Hotel and Residence, Bali!

Thank you for taking the time to review us on Tripadvisor, expressing that you had most enjoyed your stay with us this December.

We have passed on your comments to our team who are glad to receive such wonderful feedback. This will certainly be as our great feedback to keep maintaining our quality of services to our valued guests.

Once again thank you for choosing Umalas Hotel and Residence as your accommodation destination whilst in Bali. We hope that we will have the pleasure of welcoming you again in the near future. Please do let us know your travel dates and we will certainly provide you a great offer as our repeat guests.

Happy New Year 2012!

Kindest regards,

Umalas Hotel and Residence Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Umalas Hotel and Residence

Property: Umalas Hotel and Residence
Address: Jl.Umalas II, No 83, Seminyak 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #116 of 411 Specialty Lodging in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:4 star — Umalas Hotel and Residence 4*
Number of rooms: 102
Official Description (provided by the hotel):
Umalas Hotel and Residence is a resort located in a peaceful area surrounded by natural legendary rice fields of Kerobokan or within minutes away from up market of Seminyak shopping centre, where famous restaurants, bars and shopping arcade are available. Umalas Hotel and Residence is easily reached by 35 minutes drive away from Ngurah Rai International Airport, while the resort is situated at tranquil yet divertissement area which offers distance of only 5 minutes to the heart of Seminyak, 10 minutes to Kuta beach, 25 minutes to Capital City, Denpasar and 40 minutes to popular Ubud. A 102 spacious rooms complemented by the comfort of luxury amenities await you at Umalas Hotel and Residence where a collection of self indulgence of suites rooms incorporated with greenery environment and busiest street of Kerobokan, Kuta, is the most exciting moments that you will not miss even for a while when in Bali island.Umalas Hotel and Residence offers One Bedroom Suites, Two Bedroom Superior, Two Bedroom Penthouse, Two Bedrooms Deluxe, Three Bedrooms Superior, Three Bedrooms Penthouse, Three Bedroom Deluxe and Luxury penthouse. All those suite rooms are completed with modern facilities and amenities including kitchenette and pantry, spacious living rooms, wide LCD TV at both living rooms and in main bedrooms and safe deposit boxes. Whole unit types are comfortably accommodating those on romantic honeymoon journey, catering to families, and business people with the needs of generous modern living suites. Our facilities will be fulfilling your expectations for a fine dining restaurant and spacious main pool, sauna and hot cold Jacuzzi, spa treatments, completed gym equipment and a scheduled shuttle services that are available for guests to escort them to popular Seminyak shopping arcade centre. ... more   less 
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Also Known As:
Umalas Hotel And Residence Bali/Seminyak

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