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“what do I think... I think not!”
2 of 5 bubbles Review of D'Djabu Hotel

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D'Djabu Hotel
Ranked #23 of 105 Seminyak B&B and Inns
Wynnum, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“what do I think... I think not!”
2 of 5 bubbles Reviewed November 8, 2011

Villa was nice in pictures.. as soon as we arrived I realised its not a 4 star property..
The reception area nice and clean, reception staff friendly but were smoking at the desk and if they came to villa they would have cigerette in hand.
the villas need to be fully renovated, roof leaked in lounge area, kitchen and second bedroom. They are not exculsive and certainly not luxurious as per villa website
The walls had mould on them, floors throughout need a good scrub and polish.
Main bathroom had bird nest above bath and bird droppings on ground behind bath. the stones in bathroom needs to be replaced. cleaning of villas on a daily basis was dreadful.. the staff spot moped the villa... i physically got on my hands and knees and sprayed with disinfectant and cleaned floor myself.. the kitchen area had LIMITED utensils we could only make basic meals which defeats the purpose of renting a villa and had to order in dinner or go to dinner( we wanted to cook our own meals as we had 2 young babies travelling with us.

The pool well after 4 of us nearly being burnt by pool acid as the young guy clearly didnt know what he was doing.. added 20litres of acid and no chlorine, this resulted in our 22 month old daughter having burnt eyelids and our 4 mth baby skin developing a rash instantly.. The pool was out of action for 5 days.. we were told to swim in the villa-hotel pool instead... again this defeats the purpose of a private villa. the older children all got sore ears and a visit to the Bali clinic for ear drops.

Breakfast we had to ask for it and when we did get it... its proporation is only for a child..

Would i stay here again, NO/YES only if i had no other options... The resort rooms are new and they would be perfect for 1 night stays..

The villas are suitable for families but you need to keep an eye on children because no safety pool fence.

were very disappointed as alot of money was spent on this holiday.
In conclusion we have booked another villa for next year.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank holidayed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali P, Sales E-Commerce at D'Djabu Hotel, responded to this review, June 12, 2012
Dear Client

Management Change of d’Djabu Boutique Hotel and Villas On January 2012, d’Djabu Boutique Hotel and Villas has been handed and started over by Premier Hospitality Management, a Singapore-based hospitality company.

d’Djabu boutique hotel and villas is now in progressive renovation at the aim of leading its own way for a better service and satifactory. This property stands of 16 hotel rooms and 4 rooms in the villas bringing the total of 20 rooms to occupy. Premier Management, as the new company who is taking the responsibility in looking after the property, is progressively improving all the hospitality aspects of d’Djabu boutique hotel and villas as well as other properties. This property would be time by time supposed to be well-managed and grabbing the satisfaction from all components. Further, the placement of the management office which take a part in one spotted space inside this property creates warmth for any individual and group for their prompt-responded problem solving and safety-guarranted stay.

Known as a beautiful boutique hotel and villas which is situated only few minutes walking distance to famous Seminyak, this d’Djabu sustains for the comfort and easeness of the stayers. The property designed for easy living and utmost for privacy for guests.

To be honestly informing, currently this property is continously occupiable day by day pulling up a notification that renovation is preceedingly arranged to be progressively well done soonest causes the operation, especially for this condensed week, to face crowd but with an attempt to primarily satisfy the customers

Thank you and regards
Lismana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Norwegian first
  • Russian first
  • Any
English first
singapore
1 review
4 of 5 bubbles Reviewed May 3, 2011

Wake up to the birds' chirping and the sun shining on the lustrous water of your very own pool. Have your breakfast cooked the way you like it. The villa is very near to the popular food /fashion street (around 10mins walk) but some distance away so you will still be able to bask in the serenity of the surroundings. We felt utterly pampered by the staff, both knowledgeable and attentive.They are always around to give good advices.

  • Stayed April 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janewanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
1 review
3 of 5 bubbles Reviewed March 20, 2011

Villa was nice especially the size of the pool was great.
Breakfast was cooked to our liking.

Just a couple of little things I wasnt impressed about;
- had to spend a minimum of 250,000 to be able to order food from the menu (this was not explained to us on arrival)
- not all outdoor lights were in working order
- not one but two of our sunglasses went missing on different days - we did not take them outside the villa and we did not lose them. we questioned the staff about it but got no response.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moosecowchicken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrsDBali, Manager at D'Djabu Hotel, responded to this review, March 26, 2011
Dear our lovely guest,

Thank you for writing in tripadvisor.

Regarding your sunglasses I am terribly sorry that you have lost it in our villa. But as I already inform you before when you stay in d` Djabu Villa :
1. I have checked all staff who in charge that time with the security.
2. We have check their ( staff ) bags and their baggage at the motorbike.
3. I personally have checked at the villa and didn't find any sunglasses.

And about to spend a minimum of 250,000 to be able to order food from the menu (this was not explained to us on arrival) .

Name for outside catering is Bali Epicure . Their minimum order is 250.000 IDR and they have write down the policy for ordering at the menu, since we don't have restaurant in our villa that's why we have several option of menu at the villa.

I do apologies that I didn't mentioned it when you check in and I really hope that my explanation will satisfied you.

With Kindest Regards,

Ardi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 7, 2011

To All the Villa Staff,

I was going to write this weeks ago but Trish & I Moved house and we have been very busy.
I would like to say thank you to all the Villas staff, we had such a wonderful time in a clean, friendly & happy surrounding.
The rooms are fantastic, the staff are happy, friendly and eager to assist in anyway the can.
Thank you so very much for making our holiday so perfect

Steve & Trish Valeriani
15th - 25th January 2011

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SteveValeriani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali P, Sales E-Commerce at D'Djabu Hotel, responded to this review, June 12, 2012
Dear Client

Management Change of d’Djabu Boutique Hotel and Villas On January 2012, d’Djabu Boutique Hotel and Villas has been handed and started over by Premier Hospitality Management, a Singapore-based hospitality company.

d’Djabu boutique hotel and villas is now in progressive renovation at the aim of leading its own way for a better service and satifactory. This property stands of 16 hotel rooms and 4 rooms in the villas bringing the total of 20 rooms to occupy. Premier Management, as the new company who is taking the responsibility in looking after the property, is progressively improving all the hospitality aspects of d’Djabu boutique hotel and villas as well as other properties. This property would be time by time supposed to be well-managed and grabbing the satisfaction from all components. Further, the placement of the management office which take a part in one spotted space inside this property creates warmth for any individual and group for their prompt-responded problem solving and safety-guarranted stay.

Known as a beautiful boutique hotel and villas which is situated only few minutes walking distance to famous Seminyak, this d’Djabu sustains for the comfort and easeness of the stayers. The property designed for easy living and utmost for privacy for guests.

To be honestly informing, currently this property is continously occupiable day by day pulling up a notification that renovation is preceedingly arranged to be progressively well done soonest causes the operation, especially for this condensed week, to face crowd but with an attempt to primarily satisfy the customers

Thank you and regards
Lismana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed February 23, 2011

My 3 other girlfriends and I were really looking forward to our trip to Bali just recently. After seeing what was published on Villa D'jabu's official website, we were convinced that the 2-bedroom villa with private swimming pool would enable us the ultimate relaxation holiday with the chance to lounge by the poolside and spa for most of our stay there.

Unfortunately, when we arrived at the villa, we were quite surprised with what we saw. It was a far cry from what was represented on the website. Firstly, the place was infested by flies - Our welcome drinks became a pool of flies just minutes after there were served. The walls surrounding the villa really looked like it needed a major coat of paint. The day bed by the poolside (refer to attached photo) didn't look very clean and it really didn't look too inviting to spend our next few days lounging on it.

Although we expected skylight shower facilities (as described in the website), we didn't expect it to be so badly stained with rain water and moss -- the walls of the bathroom, toilet bowls and tub had a blackish stain. (Refer to attached photos) Needless to say, my girlfriends freaked out. So did I.

Natan Hospitality, our agent was very accommodating after I called them to explain that Villa D'jabu really wasn't up to our expectations. Within 2 hours, they found us an alternate villa - A beautiful 3-bedroom villa within the Seminyak area as well. We moved there immediately.

I hope the owner of Villa D'jabu will put some thought into refurbishing the place soon. Its location by the paddy field really does provide a sense of serenity. As such, with a major overhaul, this place would really be a gem!

  • Stayed February 2011, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank vanessatan82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali P, Sales E-Commerce at D'Djabu Hotel, responded to this review, June 12, 2012
Dear Client

Management Change of d’Djabu Boutique Hotel and Villas On January 2012, d’Djabu Boutique Hotel and Villas has been handed and started over by Premier Hospitality Management, a Singapore-based hospitality company.

d’Djabu boutique hotel and villas is now in progressive renovation at the aim of leading its own way for a better service and satifactory. This property stands of 16 hotel rooms and 4 rooms in the villas bringing the total of 20 rooms to occupy. Premier Management, as the new company who is taking the responsibility in looking after the property, is progressively improving all the hospitality aspects of d’Djabu boutique hotel and villas as well as other properties. This property would be time by time supposed to be well-managed and grabbing the satisfaction from all components. Further, the placement of the management office which take a part in one spotted space inside this property creates warmth for any individual and group for their prompt-responded problem solving and safety-guarranted stay.

Known as a beautiful boutique hotel and villas which is situated only few minutes walking distance to famous Seminyak, this d’Djabu sustains for the comfort and easeness of the stayers. The property designed for easy living and utmost for privacy for guests.

To be honestly informing, currently this property is continously occupiable day by day pulling up a notification that renovation is preceedingly arranged to be progressively well done soonest causes the operation, especially for this condensed week, to face crowd but with an attempt to primarily satisfy the customers

Thank you and regards
Lismana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Seminyak hotels

Perth, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed November 3, 2010

Stayed in this villa with a group of friends, and we all loved it. The staff were lovely, daily breakfasts made in the villa were pretty good. We loved the set up of the villas, it was perfect for us. The rooms were really nice and perfect for us. Only complaint was that one of the ensuites had a slight sewerage smell, but other than that everything was great.

Also just a short walk to the main part of Seminyak where there were lots of lovely places to eat and great shopping. My best trip to Bali so far.

  • Stayed October 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thatclaregirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 bubbles Reviewed October 20, 2010

We had no idea how this villa would be when the agent informed us the villa we wanted was fully booked. However, we were glad that we stayed in d'Djabu Villas. We find the setting of the villa excellent with our own private pool. Breakfast was prepared in our villa with a choice of Western or local food. Mr Ardi - manager of the villa, his staffs and even the security officers were friendly and approachable. The staffs provided impeccable service and communication was not a problem. Mr Ardi even invited us to have dinner together with his staffs and we were treated like a family rather than guests.

I would like to thank each and everyone of the staffs who made our stay enjoyable and memorable. We will definitely stay at d'Djabu Villas again on our next visit.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bon_Jovi040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about D'Djabu Hotel

Property: D'Djabu Hotel
Address: Braban St, no 46, Banjar Taman | Kerobokan Kelod - Seminyak, Seminyak 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #23 of 105 B&Bs / Inns in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:4 star — D'Djabu Hotel 4*
Number of rooms: 39
Official Description (provided by the hotel):
It is a world-class contemporary resort in Bali with a team of attentive yet discreet staff, who are committed to providing exceptional service. The quintessential island charm is something for which the people of Bali are renowned; they pride themselves on their welcoming hospitality. D'djabu Hotel is an exclusive ensemble of Luxury Boutique Hotel in Bali, set in idyllic landscaped gardens with Public pools. The lavishly adorned boutique hotel with their chic interiors will astonish discerning leisure and business travelers alike, seeking the perfect getaway holiday accommodations in Bali resorts. The Hotel Location in central of seminyak area with lot of shopping area, dining area and night life place to enjoy your holiday make lasting and memorable. the location is around 1o minutes from Kuta area, 5 minutes from seminyak beach and 20 minutes from Airport ... more   less 
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Also Known As:
d`Djabu Villas Hotel Seminyak
D'Djabu Hotel Bali/Seminyak

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