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“Perfection”
5 of 5 bubbles Review of The Amala

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The Amala
Ranked #16 of 143 Hotels in Seminyak
Certificate of Excellence
Melbourne
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfection”
5 of 5 bubbles Reviewed March 21, 2012

My boyfriend and i stayed 8 nights at The Amala and loved every second of our stay there.
The spa villa was perfect for us, the private jacuzzi is more of a plunge pool as the jets are not strong like the spa's in Aus.
The breakfast was always super-fast and fresh... Loved the fresh juices and the yoghurt was amazing.
The staff were incredible, so friendly, helpful and attentive.
Every time we left our room, we would return to fresh towels, more bottled water and a clean room. Sometimes this meant that our room was made up 4 times a day. The turn-down service at the end of the day was also fantastic... the airconditioner was always switched on, the mosquito net covering the bed and bathrobes laid out for us. The insense burning each night in the outside bathroom was also beautiful.
The atmosphere was so special and relaxing. Super peaceful and quiet.
The location was also perfect for us. We were a short strol to convenience stores, pharmacy and money changers. A short walk to amazing shopping, and a $2 taxi-ride to the beach-end of Seminyak where some amazing restaurants and bars are.
We cannot thank The Amala staff enough - they were always happy to make dinner reservations for us, and offered to drop us off to dinner.
One night we ordered dinner in our villa, and it was great value for the wonderful fresh food. Incredibly cheap compared to Australian room service prices... especially for steak and tempura vegetables. The only small negative to our stay was the unreliable wi-fi reception. However when we needed to send an urgent email back home - the staff happily offered the use of their laptop in the reception/office.

We have never stayed at a place so wonderful... highly recommend.

Room Tip: Spa Villa was amazing - Villa 2 was extremely quiet and had half shade, half sun on the villa deck.
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank iloveitall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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610 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Bangkok, Thailand
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed March 15, 2012

I was looking for weeks and weeks for a nice boutique resort to stay on my own to relax and Tripadvisor had good reviews so I decided to give it ago.

I don't usually travel with a package but it was good that the package included the pick up from the airport because when I landed, it was pouring down with rain and it would have been terrible trying to get a cab and find the villa in the rain.

Generally overall experience was very good due to very friendly staff. There were few glitches here and there but all the staff made sure they were attended to straight away.

1. Due to the rain, I wasn't given a tour around the resort so I had no idea where everything was. It would have been nice if they told me to come and see the butler next day so they could at least show me where the pool and the library were.

2. I booked a spa studio and had some leakage from the ceiling and after a bit of complaining, they upgraded me to a spa villa. The spa villa was exceptional!

3. Food at the restaurants are very nice and price is very reasonable. Their banana pancake and scrambled egg whites were really good for breakfast and their raw Pad Thai was really really delicious.

4. Massage at their spa is really nice. The ambience is great and staff know what they are doing.

5. Location- it's a little noisy if you are staying at spa studio but from spa villa, it's very peaceful.

I would like to thank all the staff making sure I was happy!

Room Tip: Book a spa villa if you can, it's 10 times better than Spa studio. The Spa studio had a toilet a...
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  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicky0125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoseLuisCalleR, Managing Director of Lifestyle Retreats at The Amala, responded to this review, March 17, 2012
Dear Nicky 0125

Thanks for your positive review regarding your stay at The Amala. We have just launched the Spa Studios (4 of them only) so I assume you were one of the first guests to experience those units.. although cozy and small (definitely reasonable in price as you would agree with me) are not as cool as the Spa Villas.

Sorry about the leakage. I have blocked that room and our contractors are fixing that small leakage to make sure its taken care off. I have also reminded the butlers to meet our guests the day after in case we can’t spend much time on arrival as it was the case due to the rain or simply for those arriving too late.

Food and Spa are key elements of the product while being so small while operated by 47 employees allow us to provide a very personal friendly service to our guests.

Thanks again and stay in touch!


Jose Luis Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed March 5, 2012

There was a roach in my welcome drink, when I mentioned it to my butler (who made the drink) he said it was impossible. No not impossible, there was a roach in my drink, a simple apology would suffice.

The private pool looks as if it never has been cleaned because it hasn't.

The service could have been a lot better.

Breakfast is good and though there were issues my stay was still very enjoyable. I mean I was in Bali afterall. Won't be coming back.

  • Stayed January 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stacey212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoseLuisCalleR, Managing Director of Lifestyle Retreats at The Amala, responded to this review, March 17, 2012
Dear Stacey 212

Thank you so much for sharing the details of your recent and rather unfortunate stay with us. I can’t express how sorry I am for such an incident. Please accept my sincere apologies for such situation.

I have followed it up with our team and conducted additional training in how to handle similar situations being more apologetic and definitely reacting differently than the way our butler naturally did in this occasion. Terribly sorry about that.

We appreciate your comments and will definitely work harder to make sure that stays at Amala are simply faultless.

Thanks again and please contact me directly should you plan a trip back to Bali so we can make it up to you..

With best regards

Jose Luis Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed February 29, 2012

My girlfriend and I recently stayed at The Amala for the last 2 days of our 8 days' vacation in Bali. From the check-in to departure, everything was seamless even though so many changes and requests we had to make. The hotel has a zen-like design, reminded me a little bit of Japanese ryokan and the villa is surrounded with beautiful gardens and bamboo trees. Breakfast is included and served in the nice courtyard by the pool. Egg white omelet and banana pancake were divine and the fresh juice made with passion fruit, lime, and guava (?) was so refreshing!
Our butler recommended "Warung Made", the Indonesian restaurant for dinner and it was so delicious and the ambience was lovely. My friend changed her original plan and stayed 1 more night so hotel staff accommodated all the changes so gracefully. The hotel provides everything you can expect from any luxury hotel (welcome drink & snacks, free soft drink, free wifi, breakfast, high quality bath products, i-pod dock, turndown, etc) at a reasonable price in a quiet area of hectic Seminyak. The entire staff was so friendly and accommodating without being overbearing. You can also lounge at your private pool in the villa but we were in Seminyak and didn’t spend much time in the hotel. I would definitely come back and stay longer at The Amala.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nic C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 23, 2012

My Girlfriend and i stayed at The Amala for 7 nights...
What an experience... The staff were amazing making sure all our needs were met with a smile.
Our breakfast was delivered to our room every morning, Fresh Juice, Fresh Fruit, Banana Pancake, Balinese Coffee, Fresh Bread and the list just continues........ Amazing.
The rooms were very clean and well presented. We experienced two rooms, The Spa Villa & The Pool Villa. If you can afford it stay in the Pool Villa.
My girlfriend and i could not fault The Amala & YES we will be back.

Spiro & Delaney

Room Tip: Go For The Pool Villa
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Spiro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed January 8, 2012

Beautiful in one word! Just perfect....the architecture, the facilities, the service, the gardens the pool etc. I only have 2 complains about this place and it is the towels are a bit old and tired including some dubious old spots...and the "Butler" was too pushy on wanting to book restaurants for us, right from the moment we arrived. Anyway we didnt book that day, but a couple of days later we ask the receptionist about the restaurants in Jimbaran peninsula and he was very quick to recommend "Ganesha Cafe" on the beach, which was disgusting, expensive and I was sick all night after that experience. So I guess they get good commissions for booking certain restaurants. That is the only complain I have about this place, because everything else was absolutely wonderful, they even went out of their way to go and send somebody to change some money for us. Really really nice people in charge of Amala. Owners should be so proud of the "Amala family" they call themselves:-) The Spa is also wonderful, a little bit expensive ..but a wonderful experience.

Room Tip: We were in Villa 1 and it was fantastic! The facilities are so well kept and the Spa is really good...
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Lili740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
151 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed January 5, 2012

We stayed in the 1-bedroom pool villa. Interior was spacious, however AC was not working properly, it was noisy and not cold enough. Technician came but could not make the AC any cooler. However, the breakfast experience is enormously superb. It was pre-set ala card with super delicious taste and variety. Then came the banana pancake which was the best I have ever tasted the world (I normally do not eat banana pancacke). It just made our stay in The Amala. Would come back for the breakfast experience no other hotel has.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Venisiana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Amala

Property: The Amala
Address: Jl. Kunti 108, Seminyak 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#11 Romantic Hotel in Seminyak
#14 Spa Hotel in Seminyak
#16 Luxury Hotel in Seminyak
#25 Family Hotel in Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Amala 4.5*
Number of rooms: 15
Official Description (provided by the hotel):
In the ancient Sanskrit language Amala means pure and unspoiled.The word has endured over the centuries and today graces the very latest luxurious wellness spa retreat on the magical island of Bali.The small and discreet Amala offers its guests an adult only oasis of tranquility, a world away from the stresses and pains of daily life.The Amala is an adult only exquisitely designed collection of 12 modern luxurious villas, including the magnificent Amala Residence and additional 3 units Deluxe Rooms.At the heart - and soul - of the resort's lush and peaceful grounds stands a modern holistic spa with one of the widest and most creative ranges of treatments in Bali.The Amala is indeed pure and unspoiled, making it the perfect place to unwind, for your body and mind to rejuvenate in blissful luxury ... more   less 
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Also Known As:
The Amala Hotel Seminyak
The Amala Bali/Seminyak

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