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“amazing time”
5 of 5 bubbles Review of W Bali - Seminyak

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W Bali - Seminyak
Ranked #26 of 143 Hotels in Seminyak
Certificate of Excellence
Singapore, Singapore
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“amazing time”
5 of 5 bubbles Reviewed May 18, 2014

It is a great place to hangout with frens or love ones. The non management staff were fabulous and attentive.
Nice beautiful décor and felt as if, am in Alice in the wonderland Movie...
Great parties; good food/wine and beautiful pool to have fun all day long.....


I will certainly visit the resort sometime soon..
cheers to W resort in Bali...

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bottegabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, May 21, 2014
Hello Bottegabella,

Thank you for sharing your positive feedback. I am delighted to hear that you had a fantatsic W experience and found the time to enjoy all aspects of the retreat.

We do look forward to welcoming you back soon for more magical moments at W Retreat & Spa Bali.

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,084 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (795)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 18, 2014

Service is aweful. everything i requested came after my meal. food was cold and dry and bland. everything is over priced for the quality you get. For example, i ordered a burger and asked for ketchup. it only arrived 20 mins later after i finished my food. During breakfast my food arrived and i asked for toast, it took 30 minutes for the toast to arrive after i finished eating. Such horrible service.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jose L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, May 21, 2014
Hello Jose L,

Thank you for sharing your feedback. I am very sorry to hear that your stay with us at W did not meet the level of expectation that we strive to achieve for each one of our guests.

We take the feedback of our guests seriously and we strive to maintain the level of extraordinary service. I am sorry that on this occasion we failed to Wow as much as we should have.

Should you choose to return to W Bali please do contact me so that I can oversee your visit.

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed May 16, 2014 via mobile

The spa is great, but go for well healed massage. It is so good. Stay away from Body bliss. It's only recommended for people who like it soft. I blame the staff there because they didn't clarify that. Other than that the spa is amazing, clean and awesome facility.

Stayed May 2014
Helpful?
2 Thank Luay1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, May 21, 2014
Hello Luay1944,

Thank you for sharing your valid feedback. I am happy to hear that you experienced AWAY SPA but I am sorry to hear that you felt that the uniqueness of the treatments have not been explained to you.

Please dfo reach out to me upon your return so I can asure our Away Spa manager personally oversees your booking. We do look forward to welcoming you back in the near future for restful, relaxing and indulgent moments at Away Spa.

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
47 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed May 16, 2014 via mobile

the hotel really rocks!!!!!the room is freaking cool as the pool and the woobar.... the only bad things are the WIFI is not working in the pool and the F&B at the pool is too expensive compared to KUDETA and POTATO HEAD....generally it really rocks

Stayed May 2014, traveled as a couple
Helpful?
1 Thank bozerie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, May 21, 2014
Hello Bozerie,

Thank you for sharing your feedback, we do appreciate a balanced point of view. I am delighted to hear that you enjoyed your W Bali experience and found the time to enjoy WET.

We do look forward to welcoming you back soon to enjoy more WOW moments at W Retreat & Spa Bali.

All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed May 15, 2014

Had 5 nights here with another couple - for us, after avoiding Bali for 15 years. What a great place - uber cool design, but still capturing the best of the ocean, palms and breezes of the island. Rooms spacious, clean, well laid out and well appointed. Dining options aplenty in the resort, and just down the road some of the best restaurants in Bali.
However, the staff and their service was the stand-out. There is a temptation for some places to be too cool for their own good and lose sight of the importance of the human connection. This was where W really wins for us. The combination of Balinese friendliness and immediate attention to your needs was fantastic and sets it apart from other 5 star stays. Always welcoming, never intimidating - just wonderful people.
We will come again...

Room Tip: We had a room facing away from the beach - no problems with that (and less surf noise)
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RolFromOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, May 21, 2014
Hello RolFromOz,

Thank you for sharing your fantastic feedback. I am delgihted to hear that you enjoyed your W Bali experience and found the time you enjoy the colourful playground of Seminyak.

We do look forward to welcoming you back to W Retreat & Spa Bali soon.

All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 14, 2014

We intended spending our honeymoon in the Maldives, but I am so glad we changed our minds and went to Bali and Kuala Lampur. Our honeymoon was truly special and this is due to the wonderful talent working at the W Retreat & Spa Bali. I always thought South Africans were amongst the friendliest people in the world, but then you visit Bali, particularly the W, and feel like you're on another planet.

The W Bali management has been able to create the perfect balance between friendly, warm and informal encounters with clients, and yet still able to provide personal, prompt attention to any of your needs. I have stayed at other 5 star hotels before and was worried that I might be too relaxed for certain enviroments (I never dress up for breakfast :) ), but not at the W Bali. You always feel welcome.

If you appreciate good design, then the W Bali will exceed your expectations. All your senses will be delighted with the ever-changing lighting in the reception to the pleasant scents surounding the place. The backgroud music is so varied, yet still quite "chilled" and you will relax immediately.

We wanted to enjoy everything the W Bali had to offer and booked 5 nights in the marvelous one bedroom villa and two nights in the fantastic ocean facing room. If you don't have kids to worry about moving, I would recommend you do the same. Our bathroom in the hotel suite had a skylight and had glass for walls so we could enjoy the sea views while showering! The views from our suite were never ending and we throughly enjoyed it.

Our villa was private with a beautiful big pool and a romanic daybed. Inside, more delights await, with the latest finishings including a nice Bose surround sound system, which is also connected outside so you can relax and enjoy the music while swimming or lounging by the pool. Heaven.

The food at W Bali is delicious. Plenty of variety at breakfast, which we enjoyed at Starfish Bloo and Fire. Lee, the manager at Starfish Bloo and Indra, assistant manager at Fire made us feel very welcome and nothing was ever too much trouble.

A special thank you to Alam, who sought me out to say goodbye just before we left. Alam was always walkng around and speaking to guests about how he could make their stay more comfortable. Again, a good example of what service ought to be like. He also gave us plenty of tips for touring Bali and went out of his way to make our stay special. I also loved the little surprises we received for our honeymoon.

I must also mention friendly Rika at W Insider. She was always there to help with anything even curing a sore throat. Other people who made our stay speacial include Agus at the W Store and Ade (from Java) who served our food and drinks when we enjoyed our meals close to the reception areas. For me, this place was like enjoying a piece of heaven. The talent at W truly enjoy their jobs and try to improve everyone's experience.

All of this doesn't come cheap, and we have spent the same amount of money at other 5 star hotels, but didn't leave with the same sweet memories. I will definitely return to the W Bali retreat, and even sooner if South Africa wasn't so damn far away from it!

Thank you W Bali - best honeymoon ever!

Room Tip: Try the one bedroom villa with the pool and the hotel suites
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sajidha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, May 14, 2014
Hello Sajidha G,

Thank you for sharing your feedback. I am delighted to hear that you chose to spend your honeymoon at W Retreat & Spa Bali. I will pass your comments back you our talent, they will be happy to hear that they assisted in making your stay a memorable one.


We look forward to welcoming you back for more wow moments soon.

All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
182 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed May 14, 2014 via mobile

Need a cool break. This the place.
Great villas, with awesome day beds and plunge pools.
Gym is great - so too the spa.
Starfish bloo for dinner and breakfast is fantastic.
Actually possible the best brunch in Bali if not Asia.
The Woo bar is fantastic on sunset - cocktails could be a little more contemporary but a fantastic way to watch the sun come down.
Have great Beluga vodka.
Only complain is the paths with limited lights and a really unstable surface.
Lobby is great overall we will be back.

Stayed May 2014, traveled as a couple
Helpful?
Thank Damorob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, May 14, 2014
Hello Damorob,

Thank you for sharing your great feedback. I am happy to hear that you enjoyed your W Bali experience and found time to experience the culinary delights on offer at Starfish bloo.

We look forward to welcoming you back soon for more wow moments and indulgent Sunday brunches.

All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Bali - Seminyak

Property: W Bali - Seminyak
Address: Jl. Petitenget, Seminyak 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Seminyak
#9 Family Hotel in Seminyak
#10 Romantic Hotel in Seminyak
#12 On the Beach Hotel in Seminyak
#24 Spa Hotel in Seminyak
#25 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — W Bali - Seminyak 5*
Number of rooms: 229
Official Description (provided by the hotel):
Escape hectic philosophies, and why not plunge into vibrant glitz amidst natural splendors? We're a new found playground along the shores of Seminyak, where trendsetting chic restaurants, clubs, fashions and eclectic galleries await discovery. ... more   less 
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Also Known As:
w Retreat & Spa Bali - Seminyak Hotel Seminyak
w Retreat And Spa Bali - Seminyak
W Bali - Seminyak

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