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Seminyak
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All reviews haven room bedroom suite sabeen restaurant lemon cello beach club bintang supermarket buffet breakfast standard room an upgrade busy street day bed close to shops nice pool pool side free shuttle the main street pools
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Reviewed January 16, 2020

The staff here are absolutely fabulous, helpful and very accommodating. I would particularly like to acknowledge 2 staff members Febby Kemala Dewi (for her continued help, she was amazing) also Taufiq (restaurant assistance, who was very polite, helpful and genuinely concerned about us). However the older suites in the hotel are starting to show there again and are in much need of maintenance/repairs. We moved rooms 3 times in 2 days. First room in the older sectiona a 1 bedroom suite although very clean was in very big need of repairs/maintenance lots of water damage in bathroom and floors with damage to fridge and phone. Second room a 1 bedroom suite still in the older section had an amazing view of sunsets although the bedroom sliding doors did not close properly and the air con had to fight with the humidity and the room was very hot, also allowed for mosquitoes to enter the room, and once again lots of water damage in bathroom. Finally we were moved into the newer section of the hotel, air con worked well and very clean. Just one complaint which has nothing to do with the hotel - is the music that comes from Ja'an bar in across the road from the hotel which stops on 3am usually. Hotel management has had many discussion with the owner of Ja;an bar but still the music is quite loud.

Room tip: Rooms on the south side are quieter", Corner suites are large and sunny but poor air con quality.
Date of stay: January 2020
    • Value
    • Rooms
    • Service
1  Thank MCNJ123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSetiadiHaven, General Manager at The Haven Bali Seminyak, responded to this reviewResponded 4 weeks ago

Dear MCNJ123,


Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant!

It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and positive review thru TripAdvisor. We are happy to know that you were satisfy stayed with us where you gave us the 3 point out of the maximum point of 5 where you found our fabulous and accommodating staff, clean spacious Suite and clean room. We thank you for your feedback on the need of renovation and your concern on Jaan Restaurant.

We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Please do not hesitate to send me an email at gm.seminyak@thehavenhotels.com for any further inquiries.


Havenly Yours,

Marak Setiadi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020

The haven Seminyak is excellent, great location and genuine friendly staff. We were welcomed by Pande who was very pleasant and upgraded our room. The hotel is kept immaculate with constant attention to detail, the standards are kept very high. It was a perfect little stay and i would love to return in the near future.

Date of stay: December 2019
Trip type: Traveled as a couple
Thank nicolahQ6493WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSetiadiHaven, General Manager at The Haven Bali Seminyak, responded to this reviewResponded 4 weeks ago

Dear nicolahQ6493WI,


Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant!

It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and very positive review thru TripAdvisor. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our excellent hotel, great location, genuine friendly staff and keeping high standard.

We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Please do not hesitate to send me an email at gm.seminyak@thehavenhotels.com for any further inquiries.


Havenly Yours,
Marak Setiadi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020 via mobile

Had a great 4 days at The Haven Hotel Seminyak good location with nice beach club for the star ratings. Staff are so friendly and nice. Spa though more expensive than others but had very good professional masseuse who knew the areas that where pained and relived the muscles. Very good and worth extra. Breakfast was good also for rating. The only area that needs improvement is the check in though staff friendly service was often slow. Had to wait nearly hour for our suit even though checking in after 2pm arrived 6pm. All in all a good 4 days.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSetiadiHaven, General Manager at The Haven Bali Seminyak, responded to this reviewResponded 4 weeks ago

Dear Michael K,


Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant!

It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and positive review thru TripAdvisor. We are happy to know that you were satisfy stayed with us where you gave us the 4 point out of the maximum point of 5 where you found our good location, nice beach, friendly and nice staff, great Spa and good breakfast. We thank you for your feedback on the smooth check-in.

We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Please do not hesitate to send me an email at gm.seminyak@thehavenhotels.com for any further inquiries.


Havenly Yours,

Marak Setiadi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2020

We had 4 days here in Seminyak, and stayed in this lovely resort. Staff greet you all day with a smile and a good morning,afternoon or evening.
They are always making sure that your needs are met. Great for families as well shaded kids pool. Small walk to to the beach, close to shopping and massages. We will be back.

Room tip: All the villas have their own private swimming pool.
Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
Thank Ann-Maree D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSetiadiHaven, General Manager at The Haven Bali Seminyak, responded to this reviewResponded January 8, 2020

Dear Ann-Maree D,


Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant!

It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and very positive review thru TripAdvisor. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our hospitality staff, greet and smile by staff, close to the beach and attentive and accommodating staff.

We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Please do not hesitate to send me an email at gm.seminyak@thehavenhotels.com for any further inquiries.


Havenly Yours,
Marak Setiadi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2020 via mobile

Great location, surrounded by many great restaurants and lots of shopping. Staff are incredibly friendly and helpful, some even take the time to learn your name and a bit of useful information to help personalise your stay, Taufiq is especially good, going above and beyond whenever required.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank 514nathanp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSetiadiHaven, General Manager at The Haven Bali Seminyak, responded to this reviewResponded January 8, 2020

Dear 514nathanp,


Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant!

It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and very positive review thru TripAdvisor. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our great location, incredible friendly and helpful staff and great service above and beyond expectation.

We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Please do not hesitate to send me an email at gm.seminyak@thehavenhotels.com for any further inquiries.


Havenly Yours,
Marak Setiadi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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