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“Great hotel but not so great staff”
Review of The Haven Bali

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The Haven Bali
Ranked #64 of 147 Hotels in Seminyak
Reviewed July 3, 2014

Stayed at family room in early 2014 with 3 other friends. Both bedrooms were spacious, one of the room came with a bath tub, the other one came with shower. Good bathroom amenities and clean towels. The breakfast and room service were good too. One thing that made me put 4 point instead 5 is one of the staff when I arrived. He was wearing hotel uniform and looked like he is area supervisor or something because later on that day I saw him passing the back lobby near breakfast area. On my way down to motor parking area down the Sabeen restaurant, this guy stopped me and asked questions like room number and those standard questions, which was fine if he asked it nicely, but he didn't. He seemed very unwelcoming at all, maybe because he didn't believe that he talked to one of his own guest. Finally after convinced him that I was a guest, he left. Later on when I met him near breakfast area (now clearly noticing that I was a guest) he was acting real polite and apologetic. Made me think that management should remind all staff to treat every guest equally (whether they are coming with motorbike, taxi or a fancy car, no matter what their nationality is) and be nice to people (whether they are guest or not). The rest of the staffs were friendly and welcoming.

  • Stayed: February 2014, traveled with friends
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1  Thank vee_vita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 3, 2014

We booked a 2 bedroom suite, which consisted of a huge master bedroom with spa, a large and very spacious lounge room and kitchen and another room with twin beds and large bathroom. The balcony was very small but did have a nice bed outside which you could sit and read. Very strange, the kitchen facilities catered for 2 people yet it was a 2 bedroom suite for 4 persons. Could not fault the cleanliness of the rooms or the resort everything was perfect. We were disappointed we were on the 3rd floor and were quite a distance to the pool but that is the fault of the travel agent not the hotel.
The breakfast was amazing, possibly the best breakfast I've had anywhere. The pancakes are a must. The location is perfect, walking distance to everything, Bintang Supermarket is a 3 minute walk, heaps of great restaurants nearby. Could not fault the hotel. I would recommend it but you can get better value accommodation elsewhere which also includes a pool but don't let this last comment stop you from staying we absolutely love the hotel and the staff.

  • Stayed: June 2014, traveled with family
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Thank Washolovestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2014 via mobile

We stayed in 2BR suite. Spacious livingroom, clean kitchen, nice bedrooms. Nice and clean swimmingpool. Quiet. Breakfast had no many selections. Overall enjoyed staying there. Will stay there next time.

Stayed: August 2013, traveled with family
1  Thank LunnaL_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2014

Stayed at The Haven late June this year. We had booked two twin bed rooms with a common living room in between for four people. On arrival were given one twin bed room, a living room and a double bed room. As two of the ladies did not wish to share a double bed they were given another room four rooms away from ours which really split up the group. As we had paid for a suite so we could all be together, we were NOT IMPRESSED! Otherwise, the hotel was clean, well appointed, staff were friendly, nice pool, happy hour every day for guests, breakfast good.
The noise factor at times was a problem as we had a large gathering of people in the flat above us partying in the room and on the balcony till about 2 am for two of our six night stay. The staff stopped the noise only after a phone call to reception. Meals at the front restaurant of the hotel we found a bit expensive for what you got! Nice spa for treatments! The aircon needed servicing as it was either boiling hot or freezing and looked ancient.

Room Tip: If you book a certain configuration of rooms at the travel agent, don't expect to get them when...
  • Stayed: June 2014, traveled with friends
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1  Thank Richrd_I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014

nice room clean and nice staff
i enjoy everynight to see live perfomance band in this hotel
so far this is a good hotel i ever stayed in seminyak

this is not to crowded as jalan dyana pura
and yes i will go back to stay in this hotel

  • Stayed: March 2014, traveled solo
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Thank 677benjamin123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2014

Haven is the best place ever because of the quality of the rooms. The hot tubs were really good as you don't normally see these in hotels. The entertainment was amazing and my step dad loved the Karaoke! The food is delicious, the best I've had in a hotel.The arcade was really good but very busy. Maybe having 2 arcades would be better. It was the best holiday ever. I didn't go in the spa.

Room Tip: id choose the most expensive you get really good rooms
  • Stayed: September 2013, traveled with family
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Thank Class F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2014

We spent one night here & I would certainly recommend this place to anyone. Very clean rooms & very friendly & professional staff. Good clean pools & nice outdoor areas. Breakfast is great with something to please everyone. Not really traditional Balinese though - if u want more upmarket, western style then you would be happy here. All up a nice place...

  • Stayed: June 2014, traveled as a couple
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1  Thank Cath2264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Haven Bali

Address: Jl. Raya Seminyak 500, Seminyak 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#12 Business Hotel in Seminyak
#39 Family Hotel in Seminyak
#48 Romantic Hotel in Seminyak
#52 Spa Hotel in Seminyak
#54 Luxury Hotel in Seminyak
Price Range: $53 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Haven Bali 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to The Haven, a resort that brings a natural elegance into one of Bali's most animated areas. With its sophisticated contemporary design, The Haven sits befittingly alongside the chic shopping strips and eclectic mixture of urban dining and party venues of Seminyak. Being only a short distance from the ever-famous Seminyak Beach as well, where we have our very own exclusive Beach Club, this resort is made for the modern traveller coming to Bali, the Island of the Gods. Surrounded by verdant landscaped grounds and two refreshing swimming pools to choose from, that tropical holiday feeling is with you throughout your stay. With 3 complexes of accommodation, our hotel, suites or villas, complete with modern amenities and designer furnishings, there is something for everyone at The Haven Seminyak. This urbane refuge is also home to the alluring Atma Spa, two vibrant international restaurants, a hospitable departure lounge, meeting facilities, a fitness centre and numerous guest activities and facilities. The Haven Seminyak is exactly what it says it is: your exclusive refuge in the very core of Bali's most happening area. ... more   less 
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Also Known As:
The Haven Seminyak Hotel Seminyak
The Haven Seminyak Hotel And Suites
The Haven Hotel Seminyak
The Haven Bali Seminyak

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