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The Haven Bali
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Reviews (1,995)
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1,135 - 1,140 of 1,995 reviews
Reviewed September 30, 2013

The hotel is just a couple of streets back from the beach, close to restaurants, shops, bars and the Bali night life. Good location for an early morning walk/run along the beach. I had a really tasty chicken & avocado sandwich for lunch.

Room Tip: I stayed in the hotel section, maybe the suites would be better.
  • Stayed: September 2013, traveled on business
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2  Thank chambo243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

Stayed 2 weeks at Haven Hotel in a Haven Room, in a wing straight over swimming pool. Here are the most important drawbacks that I have noticed:

- rooms in the wing I stayed face the hotel main entrance from the street linked with the reception that is linked with the restaurant and you are totally exposed to others sight all day long and until 11pm when they switch balcony lights off. Actually most of rooms of this hotel face the same direction.

- ALL balcony lights go off at 11pm everyday (like in prison or so). You are not able to switch your private balcony light off from your room, unless you smash the light globe with a hammer (I did not try though). It makes you even more exposed to others sight. I felt like a hamster in a cage when hundreds of people were looking at me everyday once sitting on my balcony.

- their beds are rock rock! rock!! hard, you better sleep on the floor, as it does not creak and crunch as opposed to the bed. Every your move in the bed is confirmed by a strong crrrrrkk!!!.....crrrrkk!!!...... Such terrible beds, like hundred years old, made by a poor carpenter's hand now from their age falling apart on joints (it's noticeable when you look under) It's a huge shame for a 4star hotel like they pretend to be. After two weeks on that bed I have got strong pain in my back!

- room walls are paper thin, you clearly hear what is happening in the rooms next to yours. Talking, snoring, watching tv, shifting furniture, toilet activity.. - you will hear all those things everyday.

- The hotel is so acoustic by itself, and people slamming their door, everyday housekeeping activity and all those things drive you crazy, and there is no escape from it because after my quick "inspection" I can say that this hotel does not have any quiet and peaceful rooms to escape to.

- Terrible sewer smell comes from the toilet area. More, my toilet bowl wasn't properly fixed to the floor, it moved when I was sitting on it, pretty scary.

- The hotel is extremely noisy during day and night. Strong noise, loud music, yelling and that strange echo comes from the pool area everyday. Following that, an unbearable loud live music (louder than in a concert!!) starts in the restaurant about 7pm and ends usually at 10pm. Everything shakes around when they play. Forget about watching tv, not to mention about sleeping. Ear plugs are strongly recommended. I feel for people staying in a front wing, straight over that restaurant. That must have been a real earthquake for them.

other minor things:

Swimming pool is simply small, has a few sun beds and no atmosphere. And all this for hundreds of people staying in the hotel. However this is not a problem comparing to listed above.

Breakfast was OK but for a week stay maximum as it almost does not change at all. After two weeks I had more than enough of their omelettes, sausages, bacon and poor coffee. However that's not a problem comparing to above listed points. You can live with that.

Housekeeping simply does not clean rooms, they only replace soap, gel, toilet paper and towels, however in my case they kept forgetting to leave clean bath towels, it happened a few times. Asking them for a towel that they forgot to leave causes they think you would like to take an extra one.. So hard and confusing to get them understand that they keep forgetting things.
However, this is nothing comparing to the extremely loud music listed above...as you can live without towels or dry yourself with a t-shirt if necessary.

Staff at the reception try to be helpful but they perform their job in poor manners, that you are even more confused than you were before. Try to ask a few people from the staff for the same thing. You will get a few different answers....

Wi-Fi internet is limited and works after you put a login & password obtained at the reception on a small piece of paper. It works for 3 days and after that you have to come back and ask them for another one.... I do not know if they have noticed we lived in 21-st century..

Hotel is located in a very very busy area of Seminyak, just by the loud and totally filled with motorbikes main street. A very convenient area if it comes to use of restaurants and small shops that sell all those basic things you need.

Meals at the restaurant are expensive, drinks even more.

Personally I completely did not like the Seminyak beach as it is black like dirt and has a very bad smelling sewer creek cutting the beach in half. In addition the sewer drops into the Ocean.....

Strange policy during breakfast. You can not come there wearing normally looking complimentary hotel slippers, but you can come there on bare foot and you can smoke cigarettes like a furnace while others try to eat their first meal of the day next to your table. Sitting in a non-smoking area does not work as thick smoke comes everywhere. Breakfast time SHOULD BE a non-smoking time. Why the management can't understand that?

Overall, more negatives than positives after my stay. Reading reviews about this hotel before I was hoping that it is going to be a nice one, however it is not nice. Not nice at all. Lack of green (trees, lawns etc) makes it look like a concrete monster. And oh, I forgot to say - there is constantly performed maintenance work around the hotel. Painting, deck sanding, high-pressure cleaning, banging, hammering etc..Really painful for your eyes and ears.

I will repeat - STAY AWAY UNLESS YOU ARE DEAF OR HAVE REALLY THICK EAR PLUGS.
Otherwise it is a waste of money only. Hope my opinion helps you.

Room Tip: There is NO good room to choose from. All rooms seem to be exposed on terrible noise coming from the pool and the restaurant. Try Haven Villas or Suites nearby but be aware, they can by really expensive.
  • Stayed: September 2013, traveled solo
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3  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

Spent 3 weeks in September in the Suites section this time , firstly in a 2 bedroom Suite then a double room.
The suites are beautifully appointed , very spacious and spotlessy clean , large living , kitchen , dining .Balcony off Master bedroom had a double daybed , perfect for lounging.Breakfast was a little more gourmet than the Hotel breakfast , salmon , chicken , minute steaks cooked to your requirements, a great variation each day. We found the staff very helpful and friendly , always with a smile , no request was a hassle.Spent time at the Haven beach club on Seminyak Beach , big loungers with comfortable cushions and towels provided.Its only a 5 minute walk to the Beach , or 2 minutes in the beach buggy provided by The Haven.
Love this Hotel , husband is back there again at present !

  • Stayed: August 2013, traveled on business
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1  Thank sunszler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

I stayed in the Haven for 5 days in August. My first time to book a hotel in the Seminyak area. I was surprised to see how close it is to the main road with all the traffic noise hitting you when wanting to relax at the bar area. It is good for people watching, though.
The room was spacious and big enough for two persons and its minimalist design suites my taste. I just wished I could have given a room towards the back side of the hotel since every afternoon and evening the hotel has a live band at the bar and if one does not feel like listening to their music it is quite impossible to ignore the sounds entering the room. Too bad.
The service was immaculate with all the staff being helpful and accommodating. Breakfast was rich and plenty although I am always kind of surprised that in a coffee producing area like Indonesia most hotels are not able to serve great coffee. If you want to order eggs bring some time with you and do not forget to follow up your order. They kept forgetting it a few times and at times the lines are long.
In all it is a good and stylish hotel to spend a few days in but I would not choose this one for my vacation. It is not close to the beach and too near to the main road for my taste. But if you want to be close to restos and shops that are lined up nearby then this may be the place you are looking for.

Room Tip: Ask for rooms away from the reception and bar area. They should be quieter.
  • Stayed: August 2013, traveled on business
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Thank Q-Cuppster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

Friend and i checked into 2 rooms at The Haven Friday night, check in was a breeze as we had purchased on line. we were quckly shown to our rooms. What we originaly thought was a small hotel was quickly amended. the hotel consists of 1 block of rooms at the front, the villas in the middle and another 2 blocks of rooms at the end all running in a line. BUT it does not have a BIG hotel feel, there are 2 restauraunts, 1 at each end to enjoy breakfast there are 3 pools running the length of the hotel and more than enough sun loungers to keep people happy. Staff are wonderful and always smilling.
there is a rear access/lobby that alows quick access to Jalan Double Six . Breakfast is enjoyable tho the egg station can get busy. The rooms are very spacious with big bathrooms, excelent water preasure in the shower . Each room had it's own balcony and huge sliding doors that open the room up to include the balcony should you wish to entertain. The bed was huge and very very comfy - never got time to turn on the TV as we only stayed for a couple of days here. Front bar was a great place to sit and watch the goings on in the street whilst enjoying a drink or 2, bar staff keep the drinks flowing and the tables clean always with a smile. I would not hessitate to stay here again tho i'd book on line as it's cheaper than walk in rates which i thought was very unusual ??? Great location on the edge of Legian Seminyak near Jalan Double Six

Room Tip: avoid the ground floor rooms , too close to the pool without privacy and would be noisy. room 911 has breakfast being served from early morning - so unless you do not want to sleep in avoid.
  • Stayed: September 2013, traveled with friends
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1  Thank Fernandez1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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