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“Nice rooms and pool”
Review of The Haven Bali

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The Haven Bali
Ranked #65 of 146 Hotels in Seminyak
Melbourne
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice rooms and pool”
Reviewed February 16, 2013

Staff and receptionist were very helpful. Upon checking in, we were offered an upgrade so we can stay in two rooms that are connected. It wasn't a free upgrade but it was affordable and we get to have a lounge and kitchen from it. Lounge was spacious and clean.

There was only one incident that made our stay less enjoyable. On our first morning, my sister and father went to get their breakfast. My father was told off from wearing hotel slippers outside the rooms. But they let him through because he didn't know of said rule. There were no signs on the room saying that we couldn't wear the slippers outside the room. However, there was a sign saying we couldn't wear them for breakfast, right outside the restaurant.. My sister also grabbed a croissant thinking she can eat it on the way back to her room since we were in a hurry. A staff asked her to put back the croissant as taking food back into the room was not allowed! Poor croissant had to be tossed out (I hope) so they rather have the food tossed out than eaten by paying guests?

Oddly, my Mum who missed out on the breakfast, was offered 'take-away' breakfast on her way out of the hotel. What the? Please be consistent with your service and your policies. Maybe my sister and father just had a grumpy staff, but this still doesn't reflect good on the hotel.

Location was convenient and we can literally walk out and be in the heart of the shopping area in Bali.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank xandiee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Perth, Western Australia, Australia
Level 5 Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 15, 2013

We actually got off to a bad start. Firstly we checked in way to early and they wouldn't give us our room not one minute before 3pm, that was ok our mistake. We tried to catch up on some sleep around the pool but between the pool boy bouncing the ball 2 feet from my head and playing the best of Barry Maniloe very loud it was never going to happen. I did ask him to quieten down but fell on deaf ears. We got into our room and after 3 hours realised our fridge was not cooling down as was the air conditioner. We asked them to fix both and this was immediately attended to. But a further few hours the aircon did not work and our room was a steamy 28degrees at 2.30am in the morning. After negotiating an upgrade to the suites then our holiday commenced.The standard rooms are really quite lovely but its a little noisy, between the motor bikes, the roosters and music its prob not for everyone. Highly recommend the suites and the superior rooms. Even the pool is nicer. The staff are very accommodating, the rooms are well serviced. I would stay there again but would love to experience the villas, they look amazing and reasonable priced. The wifi was a bit of a nuisance it kept kicking you off every few minutes. Great location and good shopping and restaurants all around.

Room Tip: Suites/Superior rooms at the back of the hotel are a better choice, less noise, nicer pool and great...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, South Australia, Australia
Level 4 Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 12, 2013

We stayed here for 8 days on our honeymoon and loved it. We were upgraded to a one bedroom suite on the third floor and we had no problems with noise at all. All the staff were lovely. So polite and friendly. The grounds are beautiful. The food in both restaurants was really yummy and not too badly priced. We enjoyed sitting in the front of the Sabeen restaurant and just watching the traffic and tourists. It is close to everything you need and tours can be booked through the guys at the travel desk. We will definitely be coming back here to stay next time we come to Bali.

Room Tip: If the noise bothers you it is probably better to choose a suite. They are located at the back of th...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Minna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSW
1 review
Reviewed February 11, 2013

The Haven Seminyak was fantastic in all categories - cleanliness, quality, service, food, location & price. We (2 couples) stayed here for 3 nights after 5 nights at Jimbaran and The Haven was our favourite hotel by far! I was 27 weeks pregnant when we visited from Australia and was advised by the staff they only use spring water in their kitchen, drinks and ice... that took away my fear of "Bali belly". That's the last thing you want on holidays, especially in a foreign country whilst pregnant. Their food was fantastic, we ate in the Sabeen restaurant every night (whilst being enteratined by great live bands)... I recommend their Atlantic Grilled Salmon ($7.50au) and their Sabeen Mint Tonic mocktail... I enjoyed these every night. Highly recommended place to stay. PS. If you need a great driver to escort you around Bali - ask for Norman at the front desk.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LFK2795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed February 11, 2013 via mobile

I will be going back to this hotel!!! It's close to the shops and most importantly a convenience store in front of it.
I love the staff there, they are very kind and will try to give help as much as possible.
The pool was the best part in the hotel :)
The down side is you have to reconnect to the wifi all the time and Mosquitos in the computer lobby. Otherwise everything is great :)

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 04021991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
1 review
Reviewed February 10, 2013

Loved staying here in February, weather was perfect. Air con was amazing. Staff were so friendly and always helpful. I'd live there if I could. Can't wait to go back next year. Love it, recommended for everyone. I stayed in a 2 bedroom suite on the 3rd floor, loved it so much, beautiful view.

Room Tip: 2 Bedroom Suite is great
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kmushbeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed February 9, 2013

The hotel is located at the heart of Semiyak. During our stay of 2 nights, we upgraded to the suite room. Staff are friendly especially Mr Adi, Very warm and welcoming. When we requested for an adaptor on the first day, it was not available so please do bring your own adaptors. On the second day, the counter staff were extra helpful with our request. Kudos to the housekeeper who went the extra mile just to help us. Breakfast is simple and reasonable.

Overall, service is fantastic. Staff are pleasant and relax. Would definately recomend this hotel.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DadaButterflies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Haven Bali

Property: The Haven Bali
Address: Jl. Raya Seminyak 500, Seminyak 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#12 Business Hotel in Seminyak
#39 Family Hotel in Seminyak
#48 Romantic Hotel in Seminyak
#52 Spa Hotel in Seminyak
#55 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Haven Bali 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to The Haven, a resort that brings a natural elegance into one of Bali's most animated areas. With its sophisticated contemporary design, The Haven sits befittingly alongside the chic shopping strips and eclectic mixture of urban dining and party venues of Seminyak. Being only a short distance from the ever-famous Seminyak Beach as well, where we have our very own exclusive Beach Club, this resort is made for the modern traveller coming to Bali, the Island of the Gods. Surrounded by verdant landscaped grounds and two refreshing swimming pools to choose from, that tropical holiday feeling is with you throughout your stay. With 3 complexes of accommodation, our hotel, suites or villas, complete with modern amenities and designer furnishings, there is something for everyone at The Haven Seminyak. This urbane refuge is also home to the alluring Atma Spa, two vibrant international restaurants, a hospitable departure lounge, meeting facilities, a fitness centre and numerous guest activities and facilities. The Haven Seminyak is exactly what it says it is: your exclusive refuge in the very core of Bali's most happening area. ... more   less 
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Also Known As:
The Haven Seminyak Hotel Seminyak
The Haven Seminyak Hotel And Suites
The Haven Hotel Seminyak
The Haven Bali Seminyak

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