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“A great hotel in a convenient location”
Review of The Haven Bali

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The Haven Bali
Ranked #63 of 146 Hotels in Seminyak
Perth, Australia
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A great hotel in a convenient location”
Reviewed February 8, 2012

First time in the Hotel and would definitely return. The staff were excellent and the service and facilities were great. Rooms were trendy and spotless and access to the pool from the lower ground rooms was a treat. Breakfast was plentiful with fresh waffles and eggs anyway you want them. Air conditioning in rooms was very good and quiet.

Room Tip: The suits are larger but are more removed from the hotel section which is where taxis drop people of...
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mr_G58LSL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHavenManagement, Public Relations Manager at The Haven Bali, responded to this review, February 27, 2012
Dear Mr_G58LSL,

Greetings from The Haven Seminyak!

Thank you for your wonderful review about our hotel. I am so pleased you enjoyed your stay and our team up to your expectations.

I hope we will have the pleasure of welcoming you again soon
Warmest Regards from Bali

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,751 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (466)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Turkish first
  • Any
English first
Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
Reviewed February 7, 2012

We stayed in the Haven room.

PRO:-
- Located at a good area - lots of retail shops & convenient store nearby.
- Nice, comfy & modern hotel rooms.
- Hotel rooms are spacious and clean (not the air quality though).
- Hotel staff are very friendly and helpful.
- Price is very reasonable for the room quality.
- Free WiFi in the hotel rooms.
- Good breakfast.

CON:-
- At night, the street is quite busy and NOISY (do remember to request for rooms that are facing the pool).
- There's a mouldy smell in our room even though it looked clean.
- Water leaked out from the shower to our room.

Conclusion:
Very worthwhile and would definitely come back again! :-)

Room Tip: Ask for rooms that are facing the pool and at higher floors.
See more room tips
  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica-MiAoMiAo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHavenManagement, Public Relations Manager at The Haven Bali, responded to this review, February 8, 2012
Dear Jessica-MiAoMiAo,

Greetings from The Haven Seminyak!

I am pleased to read that you had a fabulous experience at The Haven Seminyak. Thank you for your wonderful review about our hotel. I hope we will have the pleasure of welcoming you again soon

Warmest Regards from Bali

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 3, 2012

We booked for four nights and were very impressed when we first arrived. We booked a Haven Room and were upgraded to a suite without even asking. The suites are very big and comfortable and maybe could use a bit of work to keep them at a high standard. We had a suite next to the construction site and once the compressor started at 10pm, we asked to move rooms (there is obviously no consideration given to those at the hotel and work hours are not regulated when completing noisy work) and after a few storms we to had leaks (iin both rooms). There were two reception areas, so this was very helpful as one reception is quite a walk from the end of the resort. After being to Bali four times we did struggle with the language with some staff and one receptionist was quite cranky. Otherwise the pool areas were great and there was always somewhere to sit by the pool out of the sun. I just loved the Stone Massage in Atma Spa...we would love to visit again and next time would try and stay in a villa.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHavenManagement, Public Relations Manager at The Haven Bali, responded to this review, February 8, 2012
Dear Suzanne Sm
Greetings from The Haven Seminyak!
Thank you for taking the time to write and shared your experience during your stay recently. We sincerely regret the inconvenience caused to you because of this. Please note that not that only certain area is affected and we have done our best to minimize the effect from neighbor project construction. I do personally hope to welcome you back for another experience stay at The Haven Seminyak

Warmest Regards from Bali
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 2, 2012

The suites themselves are great- i had a large corner suite in the back building, away from the works going on next door so it was very quiet. However there was a leak in my room. I waited for maintenance to fix it, it held for a day but then started leaking again. I didn't want to waste any more of my holiday so i just let it drip away. Also, one morning i awoke to no water whatsoever in my suite, so also had to wait around for this to be fixed so i could shower etc.

Pro's include friendly staff, great breakfast buffet, i really enjoyed the food & service in the restaurant also. Plus you get a large amount of toiletries, probably the most i've seen in any hotel i've stayed in. They also arranged transport to ubud for me which was helpful.

All in all a great hotel minus the maintenance issues.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jadezero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHavenManagement, Public Relations Manager at The Haven Bali, responded to this review, February 8, 2012
Dear Jadezero,
I am so sorry for the inconvenience we have caused you. Thank you so much for your feedback. I do personally hope to welcome you back for another experience stay at The Haven Seminyak
Warmest Regards from Bali
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 1, 2012

Stayed seven nights in a standard room. Whilst I was given a room with single beds [although I had requested a double on internet] this was fixed the following day. Both rooms were noisy in that the band and pool noises [not to mention the motorbikes on the main road] were easily transferred. Security screening 24/7 at the front but none at the rear? All in all a good experience. A largish complex kept in good order.

  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gavan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 28, 2012

Highly recommend this hotel. Everyone bends over backwards to ensure that you are looked after. Will be coming back without a doubt.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jacejen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHavenManagement, Public Relations Manager at The Haven Bali, responded to this review, February 8, 2012
Dear Jacejen,

Greetings from The Haven Seminyak!

I am pleased to read that you had an awesome short getaway at The Haven Seminyak. I hope we will have the pleasure of welcoming you again soon

Warmest Regards from Bali

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luzern
Level 6 Contributor
129 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed January 26, 2012

It was not easy to find an accomodation in Seminyak for a reasonable price. Haven was among the reasonably priced accomodations. My expectation was not high, but the hotel exceeded the excpectation by far.

Very warm welcoming at the reception, by surprise I was even upgraded to the suite. The hotel as well as the service was excellent. Tremendous suite, excellent room service, quite room, nice garden and also good breakfast in the garden.

The only disadvantage is that the hotel is not on the beach, but only a walk distance of 10 minutes and also regular shuttles. The hotel has a nice beach house with very frienly staff. A staff member gave me also surfng lessons and he did an excellent job. Within an hour, I was able to ride by myself.

On the oher side there are many shops and restaurants close and also Seminyak's party mile is in walking distance.

The hotel does a good job. Many thanks.

  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElmarBacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHavenManagement, Public Relations Manager at The Haven Bali, responded to this review, January 26, 2012
Dear ElmarBacher,

I was pleased to read that you have great experience at The Haven Seminyak as our guest satisfaction is our top priority.
I hope we will have the pleasure of welcoming you again soon

Warmest Regards from Bali
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Haven Bali

Property: The Haven Bali
Address: Jl. Raya Seminyak 500, Seminyak 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#12 Business Hotel in Seminyak
#39 Family Hotel in Seminyak
#48 Romantic Hotel in Seminyak
#50 Spa Hotel in Seminyak
#53 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Haven Bali 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to The Haven, a resort that brings a natural elegance into one of Bali's most animated areas. With its sophisticated contemporary design, The Haven sits befittingly alongside the chic shopping strips and eclectic mixture of urban dining and party venues of Seminyak. Being only a short distance from the ever-famous Seminyak Beach as well, where we have our very own exclusive Beach Club, this resort is made for the modern traveller coming to Bali, the Island of the Gods. Surrounded by verdant landscaped grounds and two refreshing swimming pools to choose from, that tropical holiday feeling is with you throughout your stay. With 3 complexes of accommodation, our hotel, suites or villas, complete with modern amenities and designer furnishings, there is something for everyone at The Haven Seminyak. This urbane refuge is also home to the alluring Atma Spa, two vibrant international restaurants, a hospitable departure lounge, meeting facilities, a fitness centre and numerous guest activities and facilities. The Haven Seminyak is exactly what it says it is: your exclusive refuge in the very core of Bali's most happening area. ... more   less 
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Also Known As:
The Haven Seminyak Hotel And Suites
The Haven Seminyak Hotel Seminyak
The Haven Hotel Seminyak
The Haven Bali Seminyak

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