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Reviewed December 30, 2018 via mobile

My partner and I stayed at the Club Villas for 4 nights. The villa itself is very clean, tidy and great facilities (pool, bath tub, outdoor shower) however the breakfast wasn’t so great. My partner and I tried the whole menu thinking it may have only been that one dish but unfortunately the quality of the food is very average.

Service was pretty poor given communication via email and phone call.
Customer service was disengaged.
Villas to the north entrance is very noisy with popular bars being on the Main Street. Request to be in a villa from 6-16.

Date of stay: December 2018
Trip type: Traveled as a couple
1  Thank katelynrthomason
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TjendanaResorts, Manager at The Club Villas Seminyak, responded to this reviewResponded December 30, 2018

Dear katelynrthomason ,

Warmest Greeting From The Club Villas Seminyak - Bali .

First of all , we thank you for choosing our villa and share your experience and impression at Trip
Ad Visor review .

We are delighted to know that your really enjoyed your stay with us in one of our villa with villa facilities
and service offering to you meet with your expectation .

We greatly appreciate your comment about our average food and service . How ever , we sincerely apologize for any inconvenience that may occur during your stay with us .

Please rest assured that this point will definitely become a focus for our on going trainee initiative and
select / review all our menu this year ,presentation and taste as well .

Once again thank you for your comment and hope we have another change to serve you better on your
next visit to Seminyak - Bali .

Kind regards,

Winarta Nyoman
Cluster Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2018 via mobile

After previously staying at The Dusun & The Kunja we were very disappointed with the very late arrival of our transfer service from the airport. We were also surprised to find the cost of the transfer was quite high & not included in our accommodation costs as it has been every other time we have visited Seminyak.
There were other inflexibilities at the start which caused frustrations, plus the accommodation was not well cleaned for our arrival.
After a few days though we settled in and appreciated the Club Villas for what they do offer - location is THE best we’ve had in Seminyak, just a short walk up the lane to some of the very best restaurants it has to offer, we got used to the villa’s condition & we stopped expecting too much of the staff.
If you want reasonably priced accommodation in a great location then we fully recommend this. Just don’t expect a pristine, or even nicely cleaned, villa and staff with initiative and proactive attitudes to service.

Date of stay: March 2018
Trip type: Traveled as a couple
1  Thank KimLisa12
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TjendanaResorts, Manager at The Club Villas Seminyak, responded to this reviewResponded December 27, 2018

Dear KimLisa 12 ,

Warmest Greeting From The Club Villas Seminyak - Bali .

Thank You fro choosing our villa , and for taking the time to write us a feedback .
Your feedback is extremely valuable to us , as we strive to important with each
and every stay .

We greatly appreciate your comments about our service and hygienic of villa was
not met with your expectation .However ,we sincerely apologize for any inconvenience
that may occur during your stay with us .

Many thanks again for your constructive comment and hope we have another change
to serve your better on your next visit to Seminyak - Bali .

Kind regards ,

Winarta Nyoman
Cluster Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2018 via mobile

The place is fine if you don’t want to lounge around and relax and want to get out and about.

First up the Villas are only a 3 star rating at best, our travel agent we booked with told us it was 4.5 star. And 90% of the reviews on here recon it is great but I feel they have low expectations, we where in remote India earlier in the year and this villa is more Indian than Balinese, the only touch of Bali was a set of doors in the main room the rest of the doors where commercial steel doors and the villa lifeless.

The villa 2 we stayed in was falling apart, massive rooms that where basically empty, kitchen falling apart, and had a weird smell, toilet you were scared to touch, all towels had stains, no restaurant or bar, food was almost not eatable. When outside by the pool there was the smell of piss and sh in the air. Show had no water pressure could hardly wet yourself.

We packed our bags after the first night out of 5 nights booked And left, found a real 5 star villa on the beach and now we are sitting back relaxing. Lost my money as no refunds but it was worth every $$$$ lost to get out of there.

I do apologize to the staff for the above review as the staff where really kind and lovely.

Date of stay: December 2018
Trip type: Traveled with family
1  Thank travist593
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TjendanaResorts, Manager at The Club Villas Seminyak, responded to this reviewResponded December 30, 2018

Dear travist593 ,

Warmest Greeting From The Club Villas Seminyak - Bali .

We thank you for choosing our villa while your spend holiday in Bali recently .

We greatly appreciated for taking time to share your experience and impression
to Trip Ad visor reviews .All your feedback are value for us to upgrading and improving
our facilities and service in the near future .

We do apology for the inconvenience and hope we have another change to serve you
better on your next visit .

Kind regards,

Winarta Nyoman
Cluster Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2018 via mobile

My wife and I stayed in Villa 22 at this hotel and thoroughly enjoyed our stay here. But then, I remembered that we had paid through our noses for this and there were other options with similar benefits available elsewhere. Here is a quick summary of the pros and cons of the hotel:

Pros

1. Location - Situated right in the heart of Seminyak, this hotel (or rather, group of villas) is on the main street (5 mins from Seminyak Village mall and La Favella club on either side). Seminyak is a place for party-goers, so don't expect the street to sleep at any time. But, the villas are shielded from all that noise as they are in a small by-lane. Great options to eat, shop, get massages and party in a 5 mins walking zone around the hotel.

2. Spaciousness - The villas are huge and offer a lot in terms of luxury. The private pool is of a good size and a safe depth (1.5 meters at max) and the bath area has a tub, an outdoor shower and an indoor shower (talk about overkills!)

3. Cleanliness - The staff is very responsive and make sure that the pool is cleaned every morning (provided you hang the "Make Up My Room" sign outside)

Cons

1. Food - I can't be diplomatic about this one. The quality of food on offer was bad! The daily breakfast was tasteless, sometimes undercooked (like the bacon on our eggs benedict today) and sometimes the quality of ingredients was bad (like the watermelon offered was at least 2 days old). The pizza we ordered on our last day here was so bad that we didn't even touch it.

All in all, I'm sure that there are many other villas at the same price point in the same location that can be a better alternative to this one. If you have to stay here, just make sure that you take a room only package with no breakfast and have all your meals outside.

Date of stay: December 2018
Trip type: Traveled as a couple
Thank arpitchopra
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TjendanaResorts, Manager at The Club Villas Seminyak, responded to this reviewResponded December 11, 2018

Dear arpitchopra ,

Warmest Greeting From The Club Villas Seminyak - Bali .

First of all , we thank you for choosing our villa and share your review at Trip Ad Visor
plat form .

We are happy to know that you really enjoyed your stay with us in one of our villa with villa
facilities and service offering to you met with your expectation .

While your holidays our staff took good care of you and made your holidays was great
and wonderful .

We do acknowledged your comment regarding our food was not met with your expectation.
However , we sincerely apologize for any inconvenience that may occur during your stay with .

Please rest assured that this point will definitely become our focus on initiative training and
through check with our chef related with food quality and service .

Many thanks again for your comment and hope we have another change to serve you better
on your next visit to Seminyak - Bali.

Kind regards ,

Winarta Nyoman
Cluster Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2018 via mobile

We recently stayed at The Club Villas in Seminyak for four nights for our Honeymoon. We had airport transfer as part of our package. Our driver met us at the airport with a sign with our names. No problem at all finding each other. He drove us to the Club Villas at midnight where we were warmly greeted with a refreshing face towel and drink at the 24 hour reception. After a hassle free, quick check in we were taken to our villa which had been beautifully prepared for our arrival. The mosquito netting bed, incense burning, rose petals in the deep bath, rose petals on the floor, welcome cake and rose. It was stunning and very romantic.
Breakfast was served daily to us in the Vill by a butler. We were able to choose daily breakfast from a large menu.
Room service was affordable and delicious. A club sandwich and chips costing 59k which is very reasonable for our location.
The Club Villas are a short walk to the busy strip with shops, restaurants and nightclubs. It is secluded enough for privacy and quiet when you want it, then a short walk for fun and amazing food. We were thrilled with the location. Could not fault it.
Highly recommend to anyone thinking of booking. We did not have to leave a credit card deposit. We paid room service cash bill at the end. Everything was just easy and straightforward.
House keeping was exceptional. When we put out the please makeup room sign we came back to an immaculate room. Very clean and well looked after.
The pool in the villa is amazing as well. We used it daily. Great size and depth.
Very happy customers. Will come back thank you. Christine and Eamonn (Perth, Australia)

Date of stay: December 2018
Trip type: Traveled as a couple
2  Thank christinev935
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TjendanaResorts, Manager at The Club Villas Seminyak, responded to this reviewResponded December 10, 2018

Dear christinev935 ,

Warmest Greeting From The Club Villas Seminyak - Bali .

First of all , we thank you for choosing our villa and share your experience and impression
at Trip Ad visor reviews.

we are very delighted to know that your really enjoyed your stay with us in one of our villa with
villa facilities and service offering to you met with your expectation .

While your holidays our staff took good care of you made your holidays was great and
wonderful .

Many thanks again for your comment and we are all looking forward to welcoming you back
to our villa whenever you have plan next visit to Seminyak - Bali .

Kind regards,

Winarta Nyoman
Cluster Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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