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“Amazing customer service”
Review of Villa Jerami & Spa

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Villa Jerami & Spa
Ranked #11 of 421 Specialty Lodging in Seminyak
Certificate of Excellence
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing customer service”
Reviewed January 20, 2013 via mobile

The staff at villa jerami made our stay here amazing. Anything we wanted they were on it, booked us restaurants, found us a cruise to do, etc. So welcoming and kind.
The villas were clean and nice, not as nice as the photos showed but still good. Bathrooms especially were beautiful- loved the outdoor shower!
Overall- great experience

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K8EE28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 reviews from our community

Traveler rating
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    66
    11
    3
    3
See reviews for
54
152
5
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Brisbane, Australia
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 16, 2012

In September 2012 a friend and I stayed in a two bed villa at Villa Jerami and had a wonderful two weeks there. This year we came back with seven friends and had the 3 bedroom villa and two one bedroom villas and in the twelve months between visits nothing had changed. The staff went above and beyond as usual.There was no request of ours that was not fulfilled happily. All staff members from the lovely Wyan on the reception desk to the boys who came to spray the room for mosquitoes each night were such a pleasure to deal with. The villas are centrally located in Seminyak and having the Bali Deli close by was a real bonus for any grocery items that you require. The money changer that operates within the deli gives a good rate which is also very handy. Our friends were so impressed that they all want to come back in 2014.

Stayed September 2012, traveled with friends
Helpful?
1 Thank Judojackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya, Indonesia
Level 5 Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 31, 2012 via mobile

Stayed with group of friends. We booked 3bedroom villa, and we got upgraded to Royal Villa. What a nice upgrade! :)
Located in seminyak, easy to go everywhere...
The room are amazing, the bathroom of each room outdoor (typical balinese villa).
Cleanliness are very good.
Tried the Spa. So Amazing!
Love this villa!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nogenmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 5 Contributor
80 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed August 29, 2012

After reading the reviews and paying high season rates we had high expectations and villa jerami delivered in every way.
We stayed in a 1 bedroom villa with our 3yr old son for 5 nights.
The villa was lovely. The room was a decent size with a huge bed and we could still squeeze in a single bed for our son. The bathroom was beautiful with the semi open shower area as well as a bath. If I had one gripe there wasn't much storage space for clothes. The outdoor lounge, kitchen and eating area was spacious with a decent sized pool. I was worried it would be too cold but it was actually fine to swim in the whole day - it was also spotlessly clean. The villa was fully serviced cleaned and sprayed for mosquitos everyday.
Service was equally as good - smiling friendly staff but it's the little things that make you realise you're staying somewhere top class - for me it was the security guards shining their torches into your taxi when you return at night to make sure you havent left anything behind or the staff at front desk making sure your taxi driver knew where you wanted to go.
We had breakfast in our our room everyday, a nice treat. Like many others we loved the pancakes!
Location is pretty central, 5 mins drive to oberoi street where many of the resturants are, yet once within your villa you would think you were miles from anywhere. There is a jerami beach club at double 6 beach in legian which is basically a small area with reserved beach beds but unles you plan to surf there the beach there is not that exciting, the water not really inviting for swimming and the villa is a much better place to relax.
My wife had a treatment at the jerami spa and loved it.
Overall it was pretty hard to leave the peace, tranquility and comort of the villa - we had left this place the last stop of our Bali trip and happily had left the best until last.
One final point, if you are looking for a treat we definitely recommend the restaurant sardine in krokoban for dinner, definitely the best restaurant we ate in Bali - we had to book 2 days in advance so worth booking ahead in peak periods. Also if you have kids, waterbom, a water park in Kuta is masses of fun!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Londonholidayaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 17, 2012

I am a travel agent and gad not heard much about this property but booked it because of the price!
I took ab bunch of my friends over for a week and they were absolutely blown away by the place.
We also celebrated a birthday while we were there and the staff were awesome!! They brought a cake and everyone came to sing Happy Birthday!
We had a ball!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nadia I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
1 review
Reviewed July 29, 2012

I recently stayed at Villa Jerami in Villa H-310 (a three-bedroom villa) with a group of friends.

From the moment we arrived at the airport, we were greeted by the friendly staff, who were very accommodating.

The villa property was larger than we imagined, with long pool, 3 large bedrooms, living area and kitchen.

Everything was perfect.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Safina123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 17, 2012

We were absolutely delighted upon our arrival, everything appeared exactly as the pictures showed. The 1 bedroom pool villa was just what we had hoped for & they were cleaned daily. Breakfast was on time & lovely each morning (the French toast & pancakes are a must). All staff were friendly, welcoming & polite. The location was ideal. We will definitely be back (hopefully sooner rather than later). Highly recommended, give it a try, you won't be disappointed!!!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Jerami & Spa

Property: Villa Jerami & Spa
Address: Jalan Bali Deli No. 1 | Kuta, Seminyak 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 421 Specialty Lodging in Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Jerami & Spa 4*
Number of rooms: 19
Official Description (provided by the hotel):
In harmony with nature, Villa Jerami is present with luxurious abode superbly located in Seminyak Bali. Carefully designed to take advantage of the serene Balinese nuance and modern minimalist style it spawns a simple elegance and unusual sense of privacy. It’s a sanctuary living where you could enrich experience within the splendor of local culture while nourishing your body, mind and soul by quite a few spa treatments. Then to pamper your appetite, go through our exceptional private BBQ or other choice of scrumptious delicacies. ... more   less 
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Also Known As:
Villa Jerami Hotel Seminyak
Villa Jerami And Spa
Villa Jerami & Spa Bali/Seminyak

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