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“Just because you pay a deposit.....”

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De Oude Pastorie Guesthouse
Ranked #9 of 38 Swellendam B&B and Inns
Certificate of Excellence
Cape Town
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Just because you pay a deposit.....”
Reviewed August 12, 2011

We booked and paid a deposit. When we arrived the guest house gates were locked - seems they had closed down. Had no contact from them and they didnt answer their mobile when I called from outside. Had a sick 11 year old with us - it was freezing and it took me nearly 2 hours to find suitable other accommodation (there was a festival on) which ended up being a mattress on the floor for the child. We ended up having to split our group into two guest houses. I made my booking by email and received replies so there was no reason they could not contact me They could at the very least have rebooked us somewhere else and left a note on the gate. I have since received my deposit back having been put in contact with the owner through the tourist board but nothing further to cover the extra expenses. I have had to pass the refund back to my guests as a goodwill gesture.

Stayed August 2011, traveled on business
Helpful?
1 Thank Joy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dina L, Owner at De Oude Pastorie Guesthouse, responded to this review, August 31, 2012
I'm so sorry that you had this bad experience,my husband and I bought the guesthouse middle of February 2012 and we are busy renovation and restoring this lovely old mansion to its former beauty.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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150 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Any
English first
Cape Town Central, South Africa
Level 6 Contributor
141 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed September 27, 2010

De Oude Pastorie has not been used as a guest house for a while as the previous owner sold the property. At the time of our arrival the new owner had only been here for 3 weeks. We were welcomed with a nice, icecold glass of local wine and received a grand tour of the property (true, we were there working on a travel program for radio, but I suspect every guest will be this heart welcome). Got a beautiful room with stunning views over the garden and fountain. The big bath was a welcome retreat after a day of adventure. We were treated to dinner by Kurt (new owner). And were pleasantly suprised by the outstanding dinner made their right in front of our eyes! Kurt however did add that he would normally not invite guests to his very stylish home (also on the property), but he will cook the same outstanding meal up in the main house. Breakfast was once again a delight. We all decided that this flamboyant host did not need a woman to add the detailed touches - he did it well enough on his own!

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank moniquestrydom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 4, 2009

We stayed here for two nights during a 2 week trip to Sout Africa. As the previous reviewers have said, Tersia, the owner, is remarkably welcoming and accommodating. The house is beautifully restored with lots of space. Breakfasts were great. Swellendam itself is lovely for a couple of quiet days too. We would have loved to have stayed longer. BTW I don't think the website pictures do the place justice - we were very pleasantly surprised when we arrived!

  • Stayed November 2009, traveled with family
    • Value
    • Location
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Helpful?
Thank JulianaTokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WILTSHIRE
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 24, 2009

We used Swellendamas a base to visit De Hoop nature reserve and a stop off on the way to Franshhoek. This old parsonage had loads of character and a warm welcoming feel. The rooms are very large and comfortable. Our bathroom was the size of a decent London apartment! The host Tersia made us very welcome and provided a lovely breakfast and lots of good advice and thanks to a quick bit of culinary training now offers poached eggs on the menu! The town itself is very nice, and well located for the garden route. Definitely recommend it.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
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Helpful?
Thank JOHNYWILTSHIRE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Badminton
Level 4 Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 4, 2009

De Oude Pastorie (the Old Parsonage) is one of Swellendam's historic buidlings and has been sympathetically restored with plenty of original features. It is on the main (but not busy) road through Swellendam near the centre (a few minutes walk away) with several restaurants close by. The bedrooms are very spacious and there are several sitting areas in the house for guest use, as well as a lovely garden to explore and relax in (plus a pool - but too cold for that when we stayed). We were made very welcome and nothing was too much bother. Breakfast was excellent. A gated drive provides plenty of secure parking . Would definitely return.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
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Helpful?
Thank acturv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gent
Level 2 Contributor
3 reviews
3 hotel reviews
Reviewed May 19, 2009

went there already twice and it is like arriving in heaven ! As soon as you arrive Tersia (the owner) shows you around the house and she gets you a nice bottle of wine to welcome you.
the setting, spacious rooms, service of Tersia, wonderful breakfast, ... make this place an awesome place to be !
you can't do the garden route without sleeping there !

  • Stayed April 2009, traveled with friends
    • Value
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Helpful?
Thank dejaegher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks
2 reviews
Reviewed April 10, 2009

Oude de Pastorie provided us with the ideal base to explore Swellendam. We stayed in the Galilea room which we found to be more than comfortable - and the bathroom was very stylish ! Tersia provided a warm welcome and was the perfect host. Her breakfasts were generous, tasty and wholesome and set us up perfectly for the day. If we return to Swellendam we wouldn't stay anywhere else !

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nootsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about De Oude Pastorie Guesthouse

Property: De Oude Pastorie Guesthouse
Address: 101 Voortrek Street, Swellendam 6740, South Africa
Location: South Africa > Western Cape > Overberg District > Swellendam
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #9 of 38 B&Bs / Inns in Swellendam
Price Range (Based on Average Rates): $
Hotel Class:4 star — De Oude Pastorie Guesthouse 4*
Number of rooms: 7
Official Description (provided by the hotel):
Nestled under the Langeberg Mountains, 220 km from Cape Town along the N2 Garden Route, in the beautiful town of Swellendam in the Overberg region, this magnificent Victorian guesthouse (a parsonage from 1904 until 1974) has welcomed many visitors from all corners of the world. The peaceful settings of the gardens, to the warmth of the splendid decor, and comfort and service to the visitor, guarantee their return. Enjoy the elegance in a stately historic manor house, or in the garden cottage rooms each with a private entrance. Relax in the magnificent landscaped garden, or enjoy the African sun at the large salt-based swimming pool. A scrumptious breakfast is personally prepared by the owners using fresh local produce and from their garden. Dutch, German, English and Afrikaans are spoken. ... more   less 
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