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“Good food spoilt by s...l...o...w service”
Review of La Romantica

La Romantica
Ranked #95 of 121 Restaurants in Somerset West
Price range: $1 - $43
More restaurant details
Restaurant details
Good for: Large groups
Dining options: Breakfast, Late Night, Lunch, Dinner, Reservations
Somerset West, South Africa
Level Contributor
93 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Good food spoilt by s...l...o...w service”
Reviewed December 23, 2013

After mopping up for hours after the flood for 2 days, all we wanted was a plate of good food and lots of sleep - we arrived at La Romantica - the restaurant was only about a third full and the wait started - close to an HOUR before a very basic order arrived - minus one item, the waiter did not notice, but it was included on the account. Considering how long we had waited, we elected to just go without. A manager on duty was floating around but never once bothered to speak to his guests? Nor did anybody come to ask what the food was like, or whether we wanted more drinks. Nothing romantic about all of that.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank MyGeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Visitor rating
    16
    25
    18
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Swedish first
  • Any
English first
UK
Level Contributor
83 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
“Mediocre - could be much better”
Reviewed September 6, 2013

The location just by the Somerset West Mall is fine ...when you walk into the restaurant you think ...fine...the decor is inviting. Then things start to go down hill. The menu is so far ranging across Italian , French ...not to mention South African cuisine. This should have been a warning signal. The reality is that we such a wide menu the kitchen fails to succeed in anything ....everything we ordered was mediocre from the Piza to the Peri Peri chichen - edible but mediocre The only redeeming feature which was that the price which was cheap. The point about service in other comments is well made. The owner seems to use (white) students from Somerset West who have very little idea what to do ....far better to employ some permanent (black) waiters who could raise the level of customer expereience

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank robert092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stellenbosch, South Africa
Level Contributor
63 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Mediocre food and slow service”
Reviewed August 31, 2013

My wife had chicken schnitzel (of which I ate half while I waited for my pizza) which was pretty bland. My daughter enjoyed her hamburger a lot. My pizza was so terrible that I only ate three pieces of it. The base was premade and/or just did not taste like a pizza. The service was very slow even though the restaurant wasn't busy.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank EduardMarais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedfordview, Gauteng, South Africa
Level Contributor
61 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Execllent”
Reviewed August 31, 2013

Great food, good prices and nice atmosphere. We visited this restaurant on our way from Somerset West to Paarl. Our steak - fillet on a bone was excellent prepared, pizzas a must. Big variety available, service was quick and waiter new his job. Well done la Romantica, you will see me again

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset West, South Africa
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Visit after a long week”
Reviewed July 11, 2013

What an unfriendly Manager. We where sitting next to the Kitchen, we ask kindly if the manager could close the door. No ways could he help. He drpoped on extra bottle in the dustbin and leaving the door open , He has no Clou about Service whatsoever.

I can not believe that poor Standard is axepted by shareholders.????

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Wolfgang L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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