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“Excellent ! Such a welcoming hotel, the staff are so friendly”

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Erinvale Estate Hotel
Ranked #2 of 6 Hotels in Somerset West
Certificate of Excellence
Hertfordshire
2 reviews
“Excellent ! Such a welcoming hotel, the staff are so friendly”
Reviewed May 6, 2010

After the volcano in Iceland erupted we were stranded in Somerset West for 2 weeks, while we waited for a flight home. We can't praise the hotel enough. EVERYONE was so friendly and went out of their way to help us. A great hotel. This was our second visit, and certainly won't be our last.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Hartie28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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294 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bishops Stortford
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 24, 2010

Words cannot describe the friendliness of all the staff at The Erinvale hotel.
We were delayed by the volcano eruption in Europe so we were stranded so quite stressed. But really no need as the mangement and staff were understanding and looked after our family, nothing was too much trouble. The manager Yolanda was superb in making us welcome as were all the staff from reception,porters Ndorsey, Ivan, to waiters, Natasha and the breakfast team, also the housekeeping team headed by Angelina. If only you could capture the warmth they all give you have a recipe for success.
I hope South Africa have a fantastic World Cup as Erinvale hotel Deserve it. God Bless South Africa. David & Judy Kiff

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank GolferVC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 23, 2009

Situated in beautiful surroundings and close to four famous Wine Estates. Lourensford Estate, Fleur de Cap, Morgenster and Vergelegen. All worth a visit for wine tasting and experiencing a bygone era of dutch homesteads and antique furniture. The Hotel is at the entrance of the Erinvale Golf Estate.
We had a pub meal in Skelligs and found it to be very sociable, well priced and good value. Staff were very friendly. Our room was very well furnished, however I would request a room on the ground floor rather than in the attic.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElsonDurban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Africa
1 review
Reviewed April 29, 2009

I'd like to compliment all of Erinvale employees as well as Blue Bay Services, for the excellent service they provided our group this past weekend. The concierge staff, Mr Baard and Johnwin helped me to sort out and plan other activities quickly when the rain caught us off guard.

I am very pleased with the service I had received at your Estate. Johnwin's professionalism and ability to assist and lend a helping hand so quickly exceeded my expectations.

Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Erinvale Estate for years to come.

  • Stayed April 2009, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Guest012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 9, 2009

Erinvale Hotel is a little gem. We have stayed there many times over the last 6 years or so and often use it as a last base before returning to the UK. There are far flashier places to stay but it's overall ambience is just great. Look out for the owls and peacocks living there. Several owls live here and are often seen in the evenings. Peacocks may join you for breakfast or lunch...

This year, it was a pleasant surprise to find that they had renovated many of their rooms and extended the Skellig bar. The latter move is not all good news though as the adjacent outdoor eating area has been reduced, although you can dine out in the courtyard on the other side. The showers haven't been replaced in the refurb but that's because they are superb anyway. They may look old fashioned but put many new hotel showers to shame.

Location wise, it's brilliant. 40 mins drive from Cape Town Waterfront, 10 mins max to the beaches, wonderful golf course next door (although see next para) and near to the stunning Helderberg nature reserve which is just a few minutes away. A tranquil gem with the quaint "Duck Inn" as a starting point and wildlife everywhere. A visit here is a must if you are staying at Erinvale.

Golf. The course is great (the South African Open has been held here on more than one occasion) and in immaculate condition but you MUST book tee times well in advance, via the hotel to get a discount, as a) it's busy all the time and b) security is so tight that they won't even let you in to the pro shop without an appointment. Well worth the effort though.

  • Liked — Location, golf and general ambience
  • Disliked — Nothing really
  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank hifiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weybridge, Surrey
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 19, 2009

Stayed here as we attended a wedding on the Vergelegen Wine Estate which is just across the road from this hotel. For that the location was perfect and the wedding on the Wine estate something we will never forget.

Hotel is certainly not 4* as it is rated to our minds and is best described as average 3*- rooms are reasonable, spacious and clean, bathrooms seemed dated. The rooms are in buildings around a courtyard, some with thatch roofs. Our rooms didnot have the thatch (thankfully) as friends had some water ingress during a v. heavy rainstorm. This may have led to the slightly musty feel of the whole place.

Although they have two pools and a spa, these are very small around 10m long and as they have Roman ends they are really impossible to have a serious swim in - but ok for young children - sunbeds also didnot look appealing.

Breakfast was ok and we had dinner here one night on the terrace (but had to eat from the bar menu) and one night in the main restaurant. Food was ok but not great. Staff apart from the reception and porter seemed disinterested in their jobs and found it hard to raise a smile.

Location is good if you want to explore Winelands but there are probably better for similar money.

  • Stayed December 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Bradfordboy56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 6, 2008

I should not be writing a review as that we didn't even make it to the place. But they made us so angry that we thought we should share the story.

We went to Mozambique during busy Christmas holiday and it was strangely easy to book a room at Aguia Negra, given that most of the places we had tried were fully booked.. We paid the deposit, the booking was confirmed, but a week before we were supposed to rrive we received an email saying: Aguia Negra is now closed, for more information contact...

We were apalled by the tone of the email and worried that we had lost our deposit and would be homeless in Mozambique at Chistmas!!! After many emails e phone calls, we finally had our deposit back. We still don't know the truth behind the story, some say they were not insured and couldn't afford to rebuild after the hurricane, some say there were problems between management and staff who did not get paid and they finally went on a strike during the busiest seson in Mozambique!

The good news was that we managed to book a room at Vilanculos Beach Lodge and had an amazing stay there.

Stayed December 2007
Helpful?
2 Thank AWali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Erinvale Estate Hotel

Property: Erinvale Estate Hotel
Address: 1 Erinvale Avenue | off Lourensford Road, Somerset West 7130, South Africa
Location: South Africa > Western Cape > Cape Town > Somerset West
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Somerset West
Price Range (Based on Average Rates): $
Hotel Class:4 star — Erinvale Estate Hotel 4*
Number of rooms: 57
Official Description (provided by the hotel):
Steeped in history, surrounded by the majestic Hottentots Holland Mountains, the Erinvale Estate Hotel & Spa offers distinctive and captivating hospitality. The property is only 40 minutes from Cape Town and 20 minutes from Cape Town International airport. Guests are a stone's throw away from a world of outdoor and leisure activities and have access to golf, spa, wine, chocolate and olive tasting at famous estates, in the 'Heart of the Helderberg'. The neighbouring Gary Player-designed Erinvale Golf Course offers a unique golfing challenge to all levels of players. The Erinvale Estate Spa is operated by the Lurra Spa and Wellness Group. ... more   less 
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Also Known As:
Erinvale Estate Hotel Somerset West, South Africa - Cape Town

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