A couple of pointers to anyone who is considering staying in this establishment. 1.Do not be tempted by any offer on their official website - you won't get it - we did'nt., 2. "Residents get priority booking for restaurant" - does not happen - they denied our booking. Had to pay R500+ to taxi to a decent restaurant that could take us on such short notice. Another couple who just arrived exhausted from the UK were refused dinner that night as well. Did us a favour actually as the food and the ambience in Tokara was heaps better than D'Vine. 3.After breakfast do not even think about going back to your room before lunch - it will not be made up. 4. The "friendly" welcome from the owners - did not happen. Our understated complaints of no discount, no dinner reservation and unmade beds made no impact - not a hint of an apology just "we're very busy" Busy? They have 11 rooms most of which appeared to be unoccupied. We did not complain at all about the poorly executed and presented cooked breakfast (I did'nt bother going down on day 3 - was I missed by the "friendly owners? No,afraid not!). Nor did we complain about the overpriced mini bar, or the broken toilet seat, or the inadequate shower or the shabby towels which were'nt replaced at night or ..... I could go on!. We paid R6809.22 for the whole shabby experience for 3 nights B&B - not cheap! So Tourists beware - a stay here could spoil your South African experience. We know to expect better as we are semi permanent residents here. The SA Tourist Board is working very hard to promote tourism in this wonderful country and you should expect to be treated like an honoured guest not just tolerated - they want you back again.
- Official Description (provided by the hotel):
- Willowbrook Country House offers luxury accommodation in an idyllic, private and secluded country setting amidst lush gardens in the quiet residential town of Somerset West in the Western Cape, South Africa. Owner Lisa will welcome you and personally make sure that your stay at Willowbrook Country House is a superb experience. Our location offers the advantage of being in close proximity to the tourist hot spots of the area, pristine golf courses, sandy beaches, the Cape winelands and popular towns including Cape Town, Stellenbosch, Franschhoek and Hermanus. Willowbrook Country House also offers an exquisite dining experience – the D’Vine Restaurant, voted among the top 100 in South Africa. Our garden setting next to the river is also ideal for intimate private functions such as weddings and smaller conferences. ... more less
- Reservation Options:
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- Also Known As:
- Willowbrook Country House Somerset West, South Africa - Cape Town