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Willowbrook Country House
Ranked #3 of 6 Hotels in Somerset West
Certificate of Excellence
Reviewed February 13, 2014

Wow, once again we have graced the garden forest that is Willowbrook Country House. Where does Willowbrook get its staff from? We arrived on a Friday night, for a full weekend stay and we were met at the door by Conrad. Now, Conrad is not your average concierge by any means. He has the genuine likeability and supreme efficiency of ten top concierges rolled into one. A simple phone call to reception was met by Conrad's up tempo voice. He is so quick, that once I had replaced the receiver of the phone, after making a request for a cooler of ice, I would look for the tell-tale shadow of his feet under the front door. Willo-the-wisp has nothing on this guy. Once again we were stunned by the perfect room which became our 'stress reliever' for three days. A quick request to a staff member had them bring two comfortable recliners and place them at the rear French doors door of our suite, to be used to languish on, while looking out at the beautiful tree-lined gardens overlooking the Lourens River. What bliss. There is nothing more calming than drifting off, while lying on a recliner, to the sounds of birds chirping in the trees and the gentle gurgle of river water flowing by. From the large flat screen TV, the stocked bar fridge, to the crisp white linen, the towelling gowns and the classic décor, to the smaller touched like the fresh flowers in the room, Willowbrook ensured that our stay was, once again, a fantastic one. Do not forget the scrumptious farmhouse breakfast that we ate outside in the shady dining area and the smell of freshly brewed filter coffee that lured us in the right direction ... what a rest, what a holiday ... what a treat. Like Arnold Schwarzenegger ... Willowbrook we'll be back!

  • Stayed: February 2014, traveled as a couple
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Thank Stuart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 - 59 of 199 reviews

Reviewed February 9, 2014

I visited this lodge in January with my Italian husband and we found it to be a most serene and lovely setting. The food was excellent and staff really really nice,Charlene, Conrad, Sheila, Meggie. I would certainly recommend it and I personally would like to go back one day.

  • Stayed: January 2014, traveled as a couple
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Thank Patricia Anne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2014

We can highly recommend Willowbrook. The hotel is beautifully situated, the rooms are lovely and the dining room excellent. We had a great time and will definitely return. The staff is very friendly. Definitely plan to eat in the restaurant

  • Stayed: January 2014, traveled as a couple
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Thank paulh20016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014

We have spent a wonderful week in this small and friendly hotel. Lisa and her staff ( especially Maggie, the good soul of the house) are so friendly and very helpful. They made our stay unforgettable! We are sure, we'll come back! Breakfast is very good.

  • Stayed: January 2014, traveled as a couple
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Thank Brenda933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

Willowbrook is a perfect example of how trip advisor should be a mandatory aspect to every savvy travelers planning process. Even though we were 7000 miles away in the USA when we planned this the staff at WB was exactly what we expected and more. Maggie was the perfect waitress, Lisa, Conrad, Maggie, Sheila and Charlene were all more than ready to help you plan your day. The food was outstanding and the accomodations were clean and comfortable. Somerset West was perfect for us as this place is the center of some of the best wine and food we have ever experienced in our travels. If you like to walk or jog then you will not find a better location anywhere in the world as there are paths galore, may through vineyards and along the river. Also, there are probably 10 world class restaurants within 15 minutes of the hotel. We liked the location as CT was a 30 minute drive.

Stayed: December 2013, traveled with family
Thank palmer77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

Willowbrook is located in the beautiful suburbs of Somerset West a stones throw from the stunning wines estates of Vergelegen and Lourensford, you are truely in the country and the vista is spectacular. We stayed for four nights visiting family under difficult circumstances and Lisa and her team ensured our stay was as comfortable as possible. The rooms are well appointed, clean, spacious and modern but what stands out above all was the service. All of the staff make a huge effort they were very friendly and were able to help our family in many ways. It was very appreciated. We will be returning to the Cape in the near future and will certainly try and stay at willowbrook once again.

  • Stayed: September 2013, traveled with family
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Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

We stayed for just one short night very recently to allow us to have dinner with friends locally and play golf early the following morning. I only booked on the day and first impressions during my call were most impressive and welcoming. We were warmly greeted on arrival and were upgraded to a lovely spacious room in the garden. Bathroom was excellent with shower & bath. Large bed was very comfy and in room tea & coffee was a plus. Breakfast the next morning accommodated our early tee-time and was excellent.

Overall the quality of our stay was excellent. All of the staff were warm and friendly and made us feel they genuinely appreciated our business. There was a clear personal touch about the place just like a country house should be. Unfortunately, our stay this time was much to short but we will certainly be back. Thank you.

  • Stayed: September 2013, traveled as a couple
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Thank EilisC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willowbrook Country House

Address: Morgenster Avenue, Somerset West 7130, South Africa (Formerly Willowbrook Lodge)
Location: South Africa > Western Cape > Cape Town > Somerset West
Amenities:
Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 6 Hotels in Somerset West
Price Range: $102 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Willowbrook Country House 4*
Number of rooms: 12
Official Description (provided by the hotel):
Willowbrook Country House offers luxury accommodation in an idyllic, private and secluded country setting amidst lush gardens in the quiet residential town of Somerset West in the Western Cape, South Africa. Owner Lisa will welcome you and personally make sure that your stay at Willowbrook Country House is a superb experience. Our location offers the advantage of being in close proximity to the tourist hot spots of the area, pristine golf courses, sandy beaches, the Cape winelands and popular towns including Cape Town, Stellenbosch, Franschhoek and Hermanus. Willowbrook Country House also offers an exquisite dining experience – the D’Vine Restaurant, voted among the top 100 in South Africa. Our garden setting next to the river is also ideal for intimate private functions such as weddings and smaller conferences. ... more   less 
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Also Known As:
Willowbrook Country House Somerset West, South Africa - Cape Town

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