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“Serious changes required!”
Review of Vergelegen Estate

Vergelegen Estate
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Vergelegen - no ordinary Estate. Founded on 1 February 1700, Vergelegen (meaning "situated far away"), has been under the ownership of some of the world's great explorers and visionaries, each of whom, in their own way, have helped shape Vergelegen to what it is today: a world-class Estate. With its world renowned handcrafted wines, history spanning over 300 years, heritage, exquisite gardens and refined cuisine, it comes as no surprise that Vergelegen continues to be the choice of the discerning visitor seeking a total sensory experience. For this reason, the Estate has borne witness to many visits of heads of state and celebrities from all over the world. Think of Vergelegen to spend quality time on your own, with your family and friends or business associates - wine tasting centre and cellar tours, Camphors at Vergelegen Signature Restaurant, Stables at Vergelegen Bistro Restaurant and the Picnic, are only a few of a myriad of enjoyable activities at Vergelegen. We invite you to experience the world of Vergelegen first-hand.
Reviewed May 1, 2013

Let me start by saying that Vergelegen (the property itself) is a wonderful addition to a day out in the Somerset West area. The farm is enormous and offers a tremendous variety of activities from walks to historical sites such as the Manor house, the camphor forest and the library. One can spend hours just strolling around the immaculately maintained property.

BUT - the staff will disappoint you.

PICNICS:

To start with - the service for the picnics is appalling. I think our waiter left half way through the day and no one bothered to tell us. Yes there are waiters for the picnics but I have no idea why.

The food was average and TOTALLY overpriced. I mention this specifically because I don't mind paying high prices for premium food but this is shameful. Though in fairness, the first time we went for a picnic at Vergelegen it was actually very nice. That is why we went a second time, but we will not be back again.

The coffee was cold when it eventually arrived. I genuinely think it would be better if they did not provide waiters at all. Just let the guests take care of themselves rather. It will cause less trouble.

WINE TASTING:

The gentleman who brought us our tasting seemed to find the task of explaining the wines to 8 people far too daunting and then promptly told us that he was therefore not going to and that we should call him if there was any problem. Perhaps he had something more important to do than discuss the wines he is paid to promote at Vergelegen's own tasting centre. I implore the management to weed out such staff members. It reflects so poorly on the venue that I would probably not suggest the place to serious (or even beginner) wine tourists (either local or international). The worst of it was that the centre was quiet! It was almost empty in fact. I believe one should be patient with staff when a place is busy but this was disappointing to say the least.

The wine isn't bad but I didn't buy anything.

I recommend Vergelegen's property for a visit but there are serious service problems here that need to be addressed. It's just sad that so many small producers have so much less money to market themselves and therefore by default get fewer walk-ins than the big producers. The tasting centre (newly refurbished) is absolutely beautiful but what does that matter if the service is bad? I just hope that visitors won't think that ALL producers have such a poor attitude.

1  Thank Pepper216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"camphor trees"
in 82 reviews
"stables restaurant"
in 44 reviews
"rose garden"
in 39 reviews
"beautiful gardens"
in 52 reviews
"wine tasting"
in 129 reviews
"van der stel"
in 14 reviews
"manor house"
in 21 reviews
"historical buildings"
in 11 reviews
"old trees"
in 17 reviews
"cellar tour"
in 11 reviews
"steeped in history"
in 6 reviews
"cape dutch"
in 6 reviews
"entrance fee"
in 25 reviews
"picnic lunch"
in 7 reviews
"oak tree"
in 7 reviews
"full bloom"
in 6 reviews
"our waiter"
in 9 reviews
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Reviewed April 8, 2013

Welcomed from the word go with a Seniors/Scholars ticket which came with the wish that the scholars enjoyed their visit!
A beautiful old wine farm, with much to see and helpful staff. The beautiful Cape Dutch homestead, open to view with furniture collection, yellowwood floors and paintings, is set in an octagonal walled garden with roses and statues. Also worth seeing is the old winery, now a library. The grounds contain a magnificent collection of trees: huge camphors and yellowwods, and an ancient oak thought to have been planted around 1700.
The wine tasting was our classiest yet, in a stunning new building, and we enjoyed a very tasty lunch in the separate Stables Restaurant.

Thank Anne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013

Lovely to step back in time when visiting the old homestead and grand gardens. The modern additions are also good with great food and service at the Stables.

Thank Justine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

Worth visiting for a number of reasons. Firstly the scenery and gardens - truly beautiful. See the magnificent giant camphor trees (National monuments since1942) The library and the Manor house. The coffee shop with coffees from all over the world and of course the resident artist with his quirky calenders and kiddies books.
Oh yes of course they also make wine and have good restaurants and plenty of parking.
How could you not visit if you are in the area

Thank Malcolm S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 17, 2013

Went for a wine tasting, which was great, both in quality of the wines and in the professional service. Then walked around the beautiful gardens, and after realizing we had worked up an appetite went for a wonderful light lunch at the stables. Turned out to be a really nice 3 hour highlight on our short wine route tour

Thank Opher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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