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“Disappointed”

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Smart Stay Luxury Self-catering Apartments
Washington DC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Disappointed”
Reviewed June 24, 2011

We were very disappointed. We arrived the evening of May the 6th, after a long flight from the USA. No one opened the door. We tried to contact the owners at the number provided and no one answered the phone. After numerous attempts we had to find alternative accommodation. The establishment is not willing to issue a refund. We will not recommend this establishment.

  • Stayed May 2011, traveled with family
    • Value
    • Service
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6 Thank dylanWashingtonDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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  • English first
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English first
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Additional Information about Smart Stay Luxury Self-catering Apartments

Property: Smart Stay Luxury Self-catering Apartments
Address: 17-18 Pintail Way, Somerset West 7130, South Africa
Location: South Africa > Western Cape > Cape Town > Somerset West
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 28 Specialty Lodging in Somerset West
Price Range (Based on Average Rates): $
Hotel Class:4 star — Smart Stay Luxury Self-catering Apartments 4*
Number of rooms: 3
Official Description (provided by the hotel):
A warm welcome to our smart stay luxury self - catering apartments in somerset west! Our smart stay luxury self - catering apartments are situated in a quiet street in somerset west one of a elegant part of the town, an oasis of peace and tranquillity. Only 3 minutes from the center of somerset west with its many restaurants, cafe's and bars, winery's and the large somerset west mall with more than 200 shops. In walking distance to water stone mall with woolworth,PnP and restaurants. All our Apartments are non-smoking Apartments with shower and bath, DSTV, free WLAN, Heater, Safe, Air condition , all with fully equipped kitchen, Outdoor Braai Facility, Large Living Room & Dining Area, private patio at the swimming pool. 4 apartments with 2 bedrooms for 4 persons each 1 apartments with 1 bedroom for 2 persons each 1 Bachelor Apartment for 1-2 Persons All our apartments are elegantly decorated and spacious and include the following: Separate entrance and a terrace En-suite bathroom with shower / bath tub TV and safe deposit box Air condition and heater Coffee and tea tray Full equipped kitchen pool free WLAN Secured parking behind the gate HIGH SEASON LOW SEASON 1 OCT - 30 APR 1 MAY - 30 SEPT Bachelor App. R 690.- Bachelor App. R 790.- 1 bedroom App. R 790.- 1 bedroom App. R 890. 2 bedroom App. R 950.- 2 bedroom App. R 1,190.- lux 2 bedroom App. R 1050.- lux2 bedroom App. R1,390.- Cancellation policy: 60 to 31 days prior to arrival 50% of total cost 30 to 15 days prior to arrival 70 % of total cost Less than 15 days or no-shows 100% of total cost Early departure 100% of total cost Please note that your reservation can be confirmed once pre-payment (50% deposit) has been received. We take only VISA and mastercard !!! Our LATE Check in is till 20:00 !! Arrival after 20:00 has to give notice before. ... more   less 
Reservation Options:
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Also Known As:
Smart Stay Luxury Self-Catering Apartments Somerset West, South Africa - Cape Town

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