I recommend that your front line staff should be better trained in order to handle guest bookings especially in terms of listening what the guest's needs are. Also follow up on email requests and sending confirmation of bookings is poor. I booked on 29/01/2014, paid m y deposit and by 4/2/2013 had not received any confirmation as yet. I had to phone in to confirm my booking.
- Official Description (provided by the hotel):
- Pine Lake Marina (SATOUR 3 star graded) is a self-catering family orientated holiday resort situated on the banks of the spectacular Swartvlei Lake, outside Sedgefield - in the heart of the Garden Route, South Africa. Rates include a variety of activities, for example, tennis, squash, kayaking, pedalos, mini-golf, etc. that can be done on site, whilst the location means it is a short drive to explore all that this wonderful area has to offer! Swimming beaches are close by and the area offers an abundance of activities to enjoy including Mountain Biking; Bungee Jumping; Paragliding; kite-surfing; Trail Running; .The newly completed conference centre and restaurant offers a beautiful setting for weddings and other functions at very affordable rates.Across the road there is an associated short golf course, The Sedge Links - where you can improve your short-game or learn the game for the first time! ... more less
- Reservation Options:
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- Also Known As:
- Pine Lake Marina Hotel Sedgefield