We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A sudden disappointment”
2 of 5 bubbles Review of Swartberg Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Swartberg Hotel
Ranked #8 of 20 Prince Albert B&B and Inns
Certificate of Excellence
Somerset West, South Africa
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“A sudden disappointment”
2 of 5 bubbles Reviewed September 12, 2012

We stayed at Saxe-coberg which is always the best place to stay when visiting Prince Albert. For Dinner I had booked a Table for a party of family from Cape Town who have never been to Prince Albert. To show them the old fashioned true Country Style Cuisine, I chose the Swartberg Hotel for this special occassion. All was well organised by the receptionist, a 10/10 to her, thank you!! When our guests had arrived, we chatted and I had noticed a sudden change in the plating of dinners comming from the kitchen. What I call "Pretty" Food. I was a bit taken back as this is not true Karoo style, it is the City Slicker that is used to this and wants to get away from it up here! Well when our plates came, they were miniscual portions (we are not big eaters, but we were all hungry when we were finished). Where did the old platings of "'n bord kos" go? Where I would normally have a plate of Oxtail and not finish it, I was served with three pieces in a side dish plate! Its not the price that comes into the equation here, just the true old fashioned food that we expect when in the Karoo. We spoke to the Owners husband, who took note, but certainly did not seem fazed one bit! Will we be back, maybe to see whether they have changed back to what people want....maybe, hopefully! Please Wolf, get the old charm back again....

Room Tip: Make sure these are not starter portions!!
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank BirgitB27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

162 reviews from our community

Traveler rating
    60
    65
    22
    13
    2
See reviews for
29
75
8
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Knysna
2 reviews
4 of 5 bubbles Reviewed September 9, 2012

We arrived late afternoon in Prince Albert and took a stroll through town looking for a quick bite. Most places were already closed and we came across the Swartberg Hotel with its delightful charm and warm small-town ambiance. The staff were very friendly and we enjoyed some great burgers and ice cold beer - a real life saver! I definitely recommend the hotel and look forward staying there on our next visit to one of our favourite towns!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank GeneLuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broadbeach, Australia
Level Contributor
194 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed July 26, 2012

A wonderful retreat to stay out in the back courtyard in a one bedroom, bathroom and sitting room cottage. Very clean accommodation and well serviced in the hotel itself. This stately hotel has a wonderful ambience.The formal dining room for dinner was fabulous- with original decor and well polished wood. Dinner too tasted as it did in my grandmother's day.The small annexf the breakfast room has exceptional produce- excellent bakery, olive products and more.Located in the centre of the main street, walking around the shops, galleries, and churches is easy and every place we entered offered warm, genuine welcome. Prince Albert is a wonderful set down point after crossing the spectacular Swartberg Pass. Quaint to enter Prince Albert and have to stop twice for a tortoise to cross the road!

Room Tip: The cottages in the back accommodate couples/ families and ours was welcoming and quiet. Bed rather...
See more room tips
  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Salma56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springbok, South Africa
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed July 6, 2012

We were visiting the hotel for the second time as a family but was sad to see the 'personal touch" and warmth gone. Everything was neat and clean and both the rooms and the bathrooms was clean. As we understood the hotel has new owners and most of the touches that made you feel welcome eg the welcome letter the story of the painting etc. was gone. The food was very pricey for the amount of food we received. They expect the children to eat off the adult menu which in our case was a problem because our kids are 5 and 6 years old and by no means capable of eating an adult portion. After having to ask management they agreed to make them a toasted sandwich. I did expect a family friendly hotel to cater for the kids without me having to ask. Everything was ok but I do think it was our last visit (for some time anyway)

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mom072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAPE TOWN
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 6, 2012

This is a rare find in Prince Albert. The town is simply breath taking and the people, food and the accommadation in the Victorian style Hotel was first class. Breakfast served by the pool early morning simply great. Our two bedroomed cottage was set in beautiful gardens - very spacious, and well appointed with whats required.

The Hotel is located on the main street with ample parking in front and behind the Hotel. Be sure to take a leisurely walk through nthe town to see the sites.

Thanks to the staff and management of this Hotel.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JOHN F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addo Elephant National Park, South Africa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 19, 2012

Very nice hotel ,rooms in main building very big and clean but noisy beds.
Service was excellent. Dinner in dining room was very good.Nice little town for stayover.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kyriakos L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed November 28, 2011

Prince Albert is situated in the most spectacular surroundings in the Groot Karoo and it is an ideal stop-over point for the Cape Town - Johannesberg road, which we often do. It has unfortunately become a bit of a tourist trap. We find the smarter end of the hotel and guest house front rather expensive for what it provides. Possibly the recession is taking a bite, because the owners tend to be a bit too overwhelming. The B + Bs at the cheapest end can, on the other hand, be tacky. The hotel is, as one reviewer put it, rather tired and in need of refurbishment. The hotel is on the market and hopefully a new owner will see to this. But it is pleasant, neutral, adequate. Breakfast and lunch on the stoep is lovely, but we would not recommend dinner in the dining room. Note too that the outside buildings in winter are bitterly cold.

Room Tip: Do not book the outisde units during the winter. The main road can be very noisy with lorries and ot...
See more room tips
  • Stayed August 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alpha69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Prince Albert
11.8 mi away
Swartberg Country Manor
Swartberg Country Manor
#2 of 9 in Oudtshoorn
4.5 of 5 bubbles 165 reviews
0.6 mi away
De Bergkant Lodge
De Bergkant Lodge
#1 of 20 in Prince Albert
5.0 of 5 bubbles 211 reviews
1.0 mi away
Dennehof Karoo Guesthouse
Dennehof Karoo Guesthouse
#4 of 20 in Prince Albert
4.5 of 5 bubbles 262 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Karoo Lodge
Karoo Lodge
#7 of 20 in Prince Albert
4.5 of 5 bubbles 123 reviews
0.1 mi away
Prince Albert Country Stay
Prince Albert Country Stay
#3 of 20 in Prince Albert
5.0 of 5 bubbles 117 reviews
0.0 mi away
Mai's Guest Lodge
Mai's Guest Lodge
#2 of 20 in Prince Albert
5.0 of 5 bubbles 247 reviews
Show Prices
Show Prices
Show Prices

Been to Swartberg Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swartberg Hotel

Property: Swartberg Hotel
Address: 77 Kerk Street, Prince Albert Municipality 6930, South Africa
Location: South Africa > Western Cape > Prince Albert Municipality > Prince Albert
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 20 B&Bs / Inns in Prince Albert
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swartberg Hotel 3*
Number of rooms: 19
Official Description (provided by the hotel):
The Swartberg Hotel is a charming three star (TGCSA) Victorian hotel, situated in the heart of our quaint Karoo village, Prince Albert. Established as a hotel in 1864, the Swartberg is now one of 19 national monuments in the village, and is still the only hotel in Prince Albert today. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Swartberg Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing