We were visiting the hotel for the second time as a family but was sad to see the 'personal touch" and warmth gone. Everything was neat and clean and both the rooms and the bathrooms was clean. As we understood the hotel has new owners and most of the touches that made you feel welcome eg the welcome letter the story of the painting etc. was gone. The food was very pricey for the amount of food we received. They expect the children to eat off the adult menu which in our case was a problem because our kids are 5 and 6 years old and by no means capable of eating an adult portion. After having to ask management they agreed to make them a toasted sandwich. I did expect a family friendly hotel to cater for the kids without me having to ask. Everything was ok but I do think it was our last visit (for some time anyway)
- Official Description (provided by the hotel):
- The Swartberg Hotel is a charming three star (TGCSA) Victorian hotel, situated in the heart of our quaint Karoo village, Prince Albert. Established as a hotel in 1864, the Swartberg is now one of 19 national monuments in the village, and is still the only hotel in Prince Albert today. ... more less
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