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“Sublime getaway with personalized service”
Review of Riverside Estates

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Riverside Estates
Ranked #13 of 59 Hout Bay B&B and Inns
Certificate of Excellence
Cape Town, Western Cape, South Africa
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Sublime getaway with personalized service”
Reviewed March 8, 2012

Thank you Riverside Estate and all the friendly staff for making every effort to accommodate us. This is truly a unique combination of personal attention to detail, a setting in nature, luxury facilities and your bend-over-backwards attitude to make our stay and use of the facilities AWESOME!! I can highly recommend this destination for anyone who wish to get away and be spoiled or to have a superb function, business or otherwise. We have done them all at Riverside and will definately be back!!

Well done Robert and Team.

Burgert van Jaarsveldt

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Burgert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert V, General Manager at Riverside Estates, responded to this review, January 12, 2014
Dear Burgert, many thanks for your kind words in this review last year. I wish you and your family a blessed 2014 and thank you for always posting the most amazing photos on your travels. We are looking forward in seeing you again and know that a loyalty discounted rate applies on your next visit. Best regards Robert Veldman
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248 reviews from our community

Traveler rating
    150
    69
    16
    4
    9
See reviews for
74
99
14
29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
n.ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 5, 2012

this was with out doubt the worst place I have ever stayed in . The attic we were placed in was filthy , the bedclothes were dirty and the place was generally in a run down condition .
I had stayed in superior accomodations for a lot less money and this also included a buffet breakfast . You have been warned !!!!!!!!!!!!

  • Stayed February 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank billy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert V, General Manager at Riverside Estates, responded to this review, January 12, 2014
Dear Billy, many thanks for your review on Riverside last year in March. First of all a blessed 2014 for you and your family. We have made some major changes and the attic room has been re-done. I apologize for your inconvenience experienced. A whole new team is running Riverside and should you come to Cape Town again I would like you to visit and experience all the changes we have done. Your fist night would be complimentary and after this you are entitled to a loyalty discounted rate. We ensure you the most memorable stay. Best Regards Robert Veldman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 24, 2012

Great place, service is nice and staff is very friendly.. Big problem was that our room had no air conditioner! It's like we were
living in the 19th century or something.. Upon check-in when I complained about the AC, I was told that they would arrange some "coolers". A few hours later some one showed up with a cheap stand fan. This really didn't help much until about 3am when it started raining outside and cooled the place down. This is when I finally got some sleep..

That aside, nice place, beautiful views of mountain, feels like a secluded retreat but it's not far from the city at all. Staff is extremely friendly and service is very prompt. Just make sure that you get a room with an AC

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kalaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert V, General Manager at Riverside Estates, responded to this review, January 12, 2014
Dear Kalaha, Many thanks for your review and it was a real hot summer last year. Best of wishes for you and your family in 2014. We have acquired portable air coolers for this summer for the standard rooms. Please note that on your visit to Riverside again, you are entitled to a loyalty discounted rate. Simply mail reservations. Best Regards. Robert Veldman
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Bloemfontein, South Africa
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 11, 2012

We were blessed to spend 2 glorious weeks @ Riverside Estates - our original booking was for 10 days only but we just had to linger a little longer! We were hooked as soon as we entered the estate: by the sheer beauty of the gardens, the lovely accommodation of the Tree House and the welcoming management and friendly, efficient staff. Safe and enchanting space for kids to roam, lovely pools, yummy breakfasts! To explore Cape Town, just hop onto the red sightseeing bus which conveniently stops right next to Riverside Estates. The perfect place to either just relax & enjoy the beauty that surrounds you or explore all that Hout Bay and the rest of Cape Town has to offer. Needless to say: we've already made our next reservation @ Riverside Estates! Thank you Robert & team!

Room Tip: Specify your requirements properly when making a reservation. This will help Robert & Lieze to...
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  • Stayed December 2011, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Helene V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert V, General Manager at Riverside Estates, responded to this review, January 12, 2014
Dear Helene, Many thanks for your review in 2012 and we wish you and your family a blessed 2014. Please know that on your next visit to Riverside you are entitled to a loyalty discounted rate. Love from all the staff to you and you family. Best regards. Robert Veldman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ingolstadt, Germany
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 22, 2011

After our last, not so very nice experience with Riverside Estates, we came back with friends, after we’ve been informed, that the location of the breakfast room has been changed and the management is new. Yes, we’ve been invited to experience the changes and yes we’ve got a special price. But, nobody insisted or even asked us to write a review . This shows me how professional the owner and management are. Who else gives you the chance to See and judge the improvements directly on spot.
This time we had two rooms at the Lothlorien house. The rooms are large with old beautiful furniture and large bathrooms with shower and jacuzzi tubs. Outside there is a wooden terrace with chairs and table.
The breakfast room has been moved to the main house, closed to the kitchen, where no guest can be disturbed any more. The manager (I’ve forgotten her name) was always somewhere around and you could address any requests.
All in all, good changes that make, from our point of view, Riverside Estates again a recommendable stay at Hout Bay.

  • Stayed October 2011, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank herbel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert V, General Manager at Riverside Estates, responded to this review, January 12, 2014
Dear Mr Herbel,
Many Thanks for your review in 2012. Best of wishes to you and your family for 2014. We have made amazing changes to Riverside in the past 2 years. Please know that on your next visit to Riverside that you entitled to a loyalty discounted rate. Simply email reservations. Best Regards,
Robert Veldman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 6, 2011

I recently visited Cape town and decided to stay slightly outside the madness of the city and came across Riverside Estates, I have to advise anyone looking for a truly serene and lovely experience to stay here, everything from the food, the service to the decor and architechure here was stunning and 5 star, it is truly a one of a kind resort managed by a few of the loveliest people ive met in my life. It has a warm and homely feeling at the same time as giving you as much peace and quiet as you could wish for.
Two massive thumbs up, thanks riverside and especially liza who took care of me so well!!

Room Tip: All rooms are stunning and unique, i chose the guesthouse but if you wanted to stay with a family th...
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  • Stayed October 2011, traveled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank natasharose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert V, General Manager at Riverside Estates, responded to this review, January 22, 2014
Dear Natasha,
Many thanks for your beautiful review in 2011. A blessed 2014 for you and your family. The dogs sends their regards as well. Please know that with your next visit to Riverside, that you are entitled to a loyalty discounted rate. Simply email Angela at Reception. We hope to see you soon.
Best regards
Robert Veldman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 7, 2011

all starts with a sunny morning smile around a great breakfast and goes on with the feeling sharing friendship, I will definetely come back! and recommend to friends!

  • Stayed September 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank daniel c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert V, General Manager at Riverside Estates, responded to this review, January 22, 2014
Dear Daniel,
Many Thanks for your review in 2011. We will not forget you and the perfumes!! hopefully you are settled into Knysna with your family. A blessed 2014 for you and your family. Please note that on your next visit to Cape Town, Riverside is offering their loyal guests a discounted rate.
Best regards
Robert Veldman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riverside Estates

Property: Riverside Estates
Address: Cnr of Valley & Welbevind Road | Opposite World of Birds, Hout Bay 7806, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Hout Bay
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 59 B&Bs / Inns in Hout Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riverside Estates 4*
Number of rooms: 15
Official Description (provided by the hotel):
Riverside Estates, an elegant guesthouse, function and conference venue, an established haven of tranquillity, friendship, music and joy. We are located in Cape Town's jewel, the beautiful valley of Hout Bay. Our core values include eco-sustainability, the greening of our establishment, the upliftment of our staff and the empowerment of our Hout Bay Community. We invite you to this place of enlightenment, of romance, of guests who become friends. Experience the magic of Riverside Estates today! ... more   less 
Reservation Options:
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Also Known As:
Riverside Estates Hout Bay, Cape Town, South Africa

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