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Val d'Or Guest House
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Reviews (329)
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All reviewssuzetteguest houseself caterbeautiful estatebeautiful placepool areanice poolone night stayshort staycomfortable bedsunderfloor heatingrelaxing stayla mottelovely breakfastshort driveenjoyed our staymain building
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Reviewed May 11, 2012

Our wedding at Val d'Or Estate recently was professional - with the personal touch. The manageress and her staff were extremely efficient and willing to go the extra mile to assist us with every little detail. From the first appointment, right through to after the wedding, they went out of their way to make our Big Day so special.

The Estate is so beautiful - with huge suites, stunning swimming pool and grounds - and all the comforts from home... (I can't live without DSTV and wireless internet)
All our guests felt very special, and we were all spoilt for the weekend.

Thank you all at Val d'Or Estate for making our special day absolutely unforgettable!

Room Tip: The Barn House Luxury suites are like small apartments - if you don't need that much space, rather book the Manor House suites at a better rate. Val d' Or is child friendly, with a jungle gym, trampolene and pool available for use with supervision. And they don't mind children sleeping on sleeper couches at a reduced rate, which really saved us on the budget.
  • Stayed: April 2012, traveled with friends
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Thank ReneJhb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2012

We had an appointment at Val d'Or on the 21April 2012. Arrived 10min earlier to view the place for a possible wedding. When we arrived the manageress was curt and unfriendly, rather went out of her way to be rude. She did not even show the rooms or a room, the wedding venue itself was not clean either and no greeting followed our thank you and good bye. I do not recommend this Guest House. No wonder the Tourism Grading Council gave them 1 star! Friendliness sells faster than people imagine.

Room Tip: If able get someone to go see the property first. Call direct if you receive any form of rudeness, stay away.
  • Stayed: April 2012, traveled on business
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3  Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValdOr_Estate, Manager at Val d'Or Guest House, responded to this reviewResponded May 12, 2012

Dear JW

It is unfortunate that you had such a bad experience, but you seem to have confused our establishment erroneously, with another establishment, as the Tourism Grading Council has awarded us 4 Stars, not 1 Star. We have many functions and weddings on an ongoing basis, and clearly from our previous reviews, we have many satisfied clients.

Regards
Valdor Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2012

Spent 4 nights here in February - had a lovely time - extremely helpful staff and a lovely setting, with beautiful views. A great base to stay, with wonderful restaurants and wineries close by - Franschoek is just lovely - try Dieu Donne for the best view of the sunset in the valley, with delicious food and wine too.

Room Tip: We stayed in one of the rooms upstairs - it was spacious and had a lovely veranda to sit out on
  • Stayed: February 2012, traveled as a couple
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Thank SMJ5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2012

We stayed in Val d'or guest house for two nights and didn't want to leave. The grounds and the guest house are stunning, the staff could not be more attentive making sure that everything was to our satisfaction. We are looking forward to returning and staying longer on our next visit. The whole experience was simply perfect.

Room Tip: I think that all the rooms will be spectacular
  • Stayed: February 2012, traveled with friends
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Thank suepeterpamjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2012

We stayed at Val d'Or by recommendation of friends who'd visited previously, and we were not disappointed. The location is simply perfect and the hotel offers excellent facilities a short drive from Franschhoek town centre. We stayed in the bridal suite (we've been married for nearly 40 years but appreciated the offer), which was extremely comfortable with all facilities needed. Franschhoek is a lovely town and Val d'Or a perfect base to explore it - ideally we would have liked longer there but unfortunately time didn't allow. We would highly recommend Val d'Or to other visitors to Franschhoek, we don't believe you will be disappointed either.

  • Stayed: November 2011, traveled as a couple
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Thank roadrunner2709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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