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“Lovely hotel in the centre of Franschhoek”

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The Last Word Franschhoek
Ranked #3 of 11 Hotels in Franschhoek
Certificate of Excellence
Grand Cayman
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Lovely hotel in the centre of Franschhoek”
Reviewed August 23, 2012

Franschhoek was the last part of our holiday so we were really hoping for somewhere relaxing and comfortable. From the moment we arrived we felt totally relaxed.
Our room was spacious, modern, clean and warm. The underfloor heating was great, especially in the winter when the days and nights can be quite cold. We had a fridge fully stocked with complimentary drinks and they left lovely desserts in the room each evening.
Breakfast was delicious with lots to choose from. Lots of fruit, cheese, cereal and cooked breakfast options.
The location was perfect - walking distance to lots of nice restaurants and a short drive to many of the local wineries. Very close to Stellenbosch too so really convenient if you want to explore wineries there.
Conrad was a great and made sure that we had everything we needed during our stay. He gave us lots of recommendations for places to eat and wineries to visit. The staff were also great and it was clear that they all worked so hard to make our stay enjoyable, including lighting candles in our room on our last night, which was a lovely surprise when we came back from dinner.
We couldn't recommend The Last Word more - it was a perfect end to our holiday in South Africa and we're really glad that Imagine Africa recommended it.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank LG30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Kloof
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 22, 2012

Our second visit doesnt disappoint. Franklin and Conrad continue to deliver a service that is exceptional. We had some shocking weather during our stay but Conrad was always front and centre ensuring our comfort and recommending places to go and see. Franschhoek is not short of accomodation options but we certainly havent looked anywhere else other than our home from home at the Last Word. There is nothing that is too much trouble for them, and they take the time and effort to ensure your stay is memorable.

  • Stayed August 2012, traveled with family
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Helpful?
Thank ClintN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 20, 2012

Fabulous small hotel in the heart of Franschhoek offering a five star service with a warm, friendly and personal touch. Rooms were beautiful, stylish and contained everything one needed. Beds were heavenly and the under floor heating was a luxurious touch which came in useful as the weather was cold during our stay. Franklin could not do enough to help us and was always available to assist with any query we had. He was also a great source of information for places to eat and things to do in the area. Breakfast was delicious with a surprisingly large array of food to choose from. All the staff were very friendly and went out of their way to make sure we had a memorable stay. The complimentary drinks in the lounge and in the room, mini desserts left in the bedroom in the evening, and the endless supply of hot drinks and goodies for which no extra charge is made set this hotel apart from the rest. Could not provide any better recommendation for anyone wishing to stay in Franschhoek.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
Thank Richard_Stevely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 31, 2012

We really enjoyed our 2 night stay at The Last Word. We were greeted warmly on arrival by Franklin who took us on a small tour of the hotel's grounds and facilities before taking us to our room. Both Franklin and Conrad were most helpful in recommending wineries and restaurants to visit and we had a table at French Connection pre-booked for our arrival night. A really nice touch and something that wasn't at all pushed on us, it was purely provisional and we were under no obligation to accept.

The rooms were fantastic, really modern and well kept. A problem with a hairdryer was sorted immediately following a quick phone call. Breakfast was very good, a large continental selection and hot food made to order as well.

My favourite part of this hotel though, were all the little quirks and treats that set it above others. Instead of chocolates we were given ramekins of desserts when we returned to our rooms of an evening and we had complimentary red and white house wines and sherry in our rooms and at the bar. Made you feel right at home!

All in all, it was a great stay and I would thoroughly recommend The Last Word to anyone looking for accomodation in Franschhoek.

  • Stayed May 2012, traveled as a couple
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Helpful?
Thank 2penniesworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 12, 2012

Lovely rooms, great service, friendly staff, excellent location. A definite reccommendation when coming to Franschhoek.

  • Stayed May 2012
    • Value
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    • Rooms
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Helpful?
1 Thank LouiseComments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daventry, United Kingdom
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed May 11, 2012

Fantastic welcome and lovely room with petals on the bed. Excellent room with enclosed patio and direct access to pool. The hotel had made a reservation at the French Connection restaurant for our evening meal. We were given details on some wineries to visit by the helpful staff. However some service issues. Firstly the air conditioning unit stopped working at 9 pm and we were unable to contact anybody by phone to sort the problem out. There was nobody around when I searched but after about 15 mins the manager eventually phoned us and then came and rectified the problem. Secondly we left a breakfast order on the door for in room breakfast. However we sat and waited the next day and no breakfast arrived. We looked on the door and the order was still there!! This was a lovely hotel and we would stay again but the management needs to address these few niggles

  • Stayed March 2012, traveled as a couple
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Helpful?
Thank SassySue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 9, 2012

We arrived in the rain but were greeted very warmly by Franklin. We had one of the rooms in the outside building but it was more like a flat, and was beautifully decorated. The staff were all extremely polite and helpful, we really were made to feel as though we were in our own home. The location is excellent, right in the middle of the town. We would love to come back her and would recommend it to anyone. Thanks Imagine Africa for finding this little gem for us!

  • Stayed April 2012, traveled as a couple
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Helpful?
Thank emma c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Last Word Franschhoek

Property: The Last Word Franschhoek
Address: 68 Hugenote Street, Franschhoek 7690, South Africa
Phone Number:
Location: South Africa > Western Cape > Franschhoek
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Franschhoek
#3 Luxury Hotel in Franschhoek
#6 Family Hotel in Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Last Word Franschhoek 5*
Number of rooms: 6
Official Description (provided by the hotel):
The Last Word Franschhoek is an exclusive five star historic residence in the heart of Franschhoek village, the gourmet capital of South Africa. It’s only a minute’s walk from the many excellent award-winning restaurants and numerous character-filled boutique style shops and galleries. Beautifully restored in the Cape Huguenot tradition, this 5 star boutique hotel has been designed with sumptuous home comforts creating an elegant, sophisticated interior with a handsome mixture of classic and contemporary furnishings. ... more   less 
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Also Known As:
The Last Word Franschhoek Hotel Franschhoek
The Hotel Franschhoek
Franschhoek The Hotel

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