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“Overpriced and poor service”

Gideon's The Famous Franschhoek Pancake House
Price range: $4 - $14
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Breakfast, Accepts Mastercard, Accepts Visa, Delivery, Outdoor Seating, Reservations, Seating, Waitstaff, Wheelchair Accessible
Dublin, Ireland
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Overpriced and poor service”
1 of 5 bubbles Reviewed June 20, 2013

After a day out in Franschhoek we stopped at the supposed Famous Pancake house to get a warm snack and encountered quite a few disappointments:
1. The waitress did not know what wine and beer they served, it wasn't on the menu, she was clueless and not helpful, first impression, then it got worse
2. We waited 20 minutes FOR OUR DRINKS!!
3. The hot chocolate, which is priced at R42!!!! was luke warm and served in a milk jug which was chipped!!, seriously, if you charge R42 for a hot chocolate make a little effort and at least make sure the drink is hot!
4. The owner was cursing at a couple of girls who sat down, looked at the menu and walked off - it was pathetic
5. The food was not hot, the filling was average, very poor for the amount you pay

THE BOTTOM LINE: I'm local but will never go there again. He's overpriced, lacks in style and presentation, has very average food and poor service. DEFINITELY not worth a visit

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank Magaretha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

345 reviews from our community

Visitor rating
    233
    56
    27
    10
    19
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
South Lake Tahoe, California
Level Contributor
110 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Hot "Belgian Melted" Chocolate .... and that's just the start”
5 of 5 bubbles Reviewed June 17, 2013

We ended up by chance at the Famous Franschhoek Pancake House, just walking down the street (we did like the TripAdvisor sticker on the door ...!!!) and from the second we opened the door Owner/Manager/Operator Gideon's made us feel like old friends back for a return visit. He did raise the bar (and our expectations) by promising a 'wonderful, the best' hot chocolate ever ... and was he right!!! A must for anyone who comes to town of Franschhoek. Literally ... melted Belgian chocolates in a separate small decanter and hot milk and you mix the two, to whatever sweetness your personal preference stirs you.
For lunch we had some amazing pancakes, one better than the other. In other words .... TripAdvisor goes by the five circle rankings.... well there ought to be ten, as this small restaurant deserves all ten of them.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Peter E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Scrumptious”
5 of 5 bubbles Reviewed June 9, 2013

one of my favourite places to eat.
By far the best omelette I have ever eaten.
That personal touch missing in other restaurants you will find here.
Well done!!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank foodie1807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franschhoek, South Africa
1 review
“Not what it used to be”
2 of 5 bubbles Reviewed May 14, 2013

After missing and longing for Gideons famous pancakes for so many years everyone was extrememly excited to hear they are back. But to our regret it is definately not the same. The protions are MUCH smaller than they used to be, extremely OVERPRICED and you can not order only half portions anymore, except if someone shares the other half portion with you.
The pushy and over attentative attitude of the owner is also not favourable to most guest who want to relax while having their meal.
The juice is okay, but not at all worth the amount he charges and forgets to mention when it is recommended!!!

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ansie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
G
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Yummi!”
5 of 5 bubbles Reviewed May 12, 2013

We had to go there because the other members of my little travelling party had been there before and I have to say they did in no way exaggerate. The pancake itself is yummi. Excellent smooth consistency and simply delicious. Gideon and his staff are very devoted and considerate. One of our choices was the avocado version with prego sauce which was a real epiphany. The location is not bad at all but nothing special (outside seating is quite close to the street, you'd rather go there for the food, not the setting).

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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