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“Great, but could be even better.”
Review of The Ivy Apartments

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The Ivy Apartments
Certificate of Excellence
Cape Town, Western Cape, South Africa
Level 5 Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great, but could be even better.”
Reviewed May 20, 2013

We just spent a weekend at the Ivy apartments during the Franschoek Literary Festival (which was absolutely brilliant by the way). Anyway our apartment, no 4, was beautifully bright and decorated really nicely in a contemporary bright style.

They didn't have the cot which we'd ordered and there isn't much personal support around, so we just put the little one in the bed and I slept on the couch. Not ideal.

The apartment is really well equipped and even though the weather was great, you could see the re were more than enough heaters to warm the place up if the temperatures dropped. It's well located on the main street through the village and feels very secure.

My main gripe is that there is no obvious reception and rarely anyone there to handle queries. You have to hunt around the complex to find anyone. Checking out was a mission as there was no one around to leave the key with, so we drove back later which was inconvenient. (We needed the key to open the gate, but were a bit stuck on how to leave the key and close the gate at the same time, in case you thought we were completely brainless)

When we did return, we saw a sign on the big gate for cars saying it was broken and stick. Potentially tough for those inside wanting to leave.

Despite all this, I'd recommend it - but think they need to improve their reception availability for the short term guests.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEIVYAPARTMENTS, Manager at The Ivy Apartments, responded to this review, May 21, 2013
Dear Steve thank you for the great compliments with regards to your stay at The Ivy .The Ivy is self catering , luxury apartments and we do not have a formal check in area .We do provide our guests with all the relevant info regarding any queries such as check out and contact numbers for myself for any queries as well as emergency numbers , restaurant reservation Details and our Wifi access number etc,all this is posted in our welcome packs which are given to you on arrival when you recieve your keys and are shown to your apartment and there is a spare copy in the apartments.Please accept our appologies
For the fact that you had to drive back but as noted in the welcome pack there
Is a large post box which is labelled keys for your convenience.
Looking forward to welcoming you back to The ivy soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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508 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Cape Town Central, South Africa
Level 4 Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 18, 2013

Good clean accommodation and good location.
Air conditioners/heaters a bit noisy I thought as condensers close to the rooms.
I would however book again as quality of good standard and the staff were great!!



  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Level 5 Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 14, 2013

We were very surprised on arrival to find that our apartment was a lavishly decorated two bedroomed affair, and would have loved to have stayed much longer than the two nights that we did. The block is situated very centrally and is perfect for walking and dining. Wellington was very welcoming and helpful, and we will be recommending this to everyone we know that is staying in Franschhoek.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Binty12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed May 12, 2013

Perfect place to stay with a family. Great location right in town. Very modern clean and safe with friendly staff. Very easy to walk to everything. We also visited Solms Delta for a picnic. If you have time, I highly recommend.

Stayed April 2013, traveled with family
Helpful?
Thank Kim0205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 5 Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 30, 2013

I've stayed here 3 times in the last 9 months in apartments 3, 5 & 7. They are great, modern, 2 bedroom / 2bathroom apartments in the village of Franschhoek. After a day of wine tasting I love being able to walk into the village. Lisa and Wellington are lovely to work with and are flexible as they can be with letting you into the apartments early etc. I will keep going back as the value for money is excellent.

Room Tip: I love apartment 3 as it is big and has a balcony with a table and 4 chairs.
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gaynorb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria, South Africa
1 review
Reviewed April 22, 2013

Thanks for a great stay and the chocs and bubbly! We opted for the self catering option since we wanted to have breakfast at different places every morning and not be bounded at a hotel. Will visit again!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Hendri V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed April 18, 2013

We enjoyed our stay at the Ivy. Great location, and lovely apartment. Homey and modern, clean and quiet. We only stayed a night, but would have been comfortable there for a much longer stay. We would highly recommend!!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ivy Apartments

Property: The Ivy Apartments
Address: 1 Kruger Street, Franschhoek 7690, South Africa
Phone Number:
Location: South Africa > Western Cape > Franschhoek
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #2 of 42 Specialty Lodging in Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Ivy Apartments 4*
Number of rooms: 9
Official Description (provided by the hotel):
The Ivy Apartments are a collection of 9 luxury self catering one- and two- bedroom apartments, (breakfast by prior arrangement) situated uniquely on the main strip of Franschhoek Village. The apartments are fitted with bamboo flooring, air conditioning, modern integrated appliances and every convenience you could require. ... more   less 
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