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“Switzerland lookalike in South Africa”

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L'Ermitage Franschhoek Chateau & Villas
South Africa
Level Contributor
146 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Switzerland lookalike in South Africa”
Reviewed September 4, 2013

Spent 2 days at this quaint Hotel at the foot of the Franschoek Pass in the Winelands near Cape Town. Superb destination, great food, stunning wine list and sheer bedroom comfort- all the bells and whistles and attention to detail allowed for a luxurious few days. The Views from my room( room C) during sunrise and sunset were very special.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrezSouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, September 6, 2013
Thank you for the positive feed-back, appreciated and we are very happy you had a wonderful stay. We hope to see you on your next visit. Warm regards, The "L'Ermitage Team"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
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    38
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    11
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54
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Swedish first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 29, 2013

Absolutely beautiful setting, wonderful staff nothing was too much, good restaurant and choice. Location, location, location, 1km out of town, walking distance if you don't feel like looking for parking.. Almost don't need to go into town, could spend all day sitting in the sun surrounded by beauty.

Room Tip: definately one on the water
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lazy-henk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
We appreciate your feed-back and look forward to your next visit. :) Warm regards, the "L'Ermitage Team"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 21, 2013

We stayed our last night of 2 wks in South Africa here. Got in late in the afternoon and walked around town during the morning the next day.
Staff was very friendly and helpfull. Went all the way to set up a nice dinner for our family at a local restaurant and even hire a driver to pick us up; they even helped with payment as we didn't have any rands on hand and added charges to our bill.
I would love to come back during the summer!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yaratovilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
We a thrilled you had a wonderful stay with us. We hope to see you again soon :) The "L'Ermitage Team"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 19, 2013

Had stayed in the villas previously, and recently stayed at this prestigious hotel.
Beautiful, spacious rooms, with a tiny microwave, bar fridge, and kitchenette so suitable, for any guest who wants to bring there own delights.
Amazingly clean, huge bathroom, excellent views from room.
Ordered room service they are so accommodating,there was no long wait.
What a little jewel in Franschoek.
Service and staff excellent. Would stay there again. Highly recommend this hotel.
Very private.

Room Tip: Opt for a room with a lake view.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rene c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
Thank you for the great review and we look forward to your next visit. Warm regards, the "L'Ermitage Team" :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
264 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 8, 2013 via mobile

We stayed one night in a viilla via booking.com special. We were in no. 17. We didn't need the 2nd bedroom but it is in need of maintenance due to damp & the musty smell was not pleasant. The jacuzzi filters could do with a good clean. Awesome view from the main bedroom & the lounge. A real fireplace would have been more romantic. But the aircon did keep us warm. Decor is lavish & living space is huge. Wifi only in the main reception area. No breakfast buffet due to low season but we were offered a full menu with choice galore. A great winter special.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ecsonza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
We thank you for your feed-back. Due to the heavy rainy season we have experienced damp issues and apologize for the inconvenience. These issues are being addressed and will not affect your next visit. The jacuzzi has been serviced and is working well. We hope to see you soon and assure you of the best service at all times. Warm regards, the "L'Ermitage Team" :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 23, 2013

A very pleasant spot. Staff friendly and efficient. Never thought I'd say a hotel room was too big, but out suite was enormous, not really appropriate for just my two people. Our room was on the lake edge which I imagine is far nicer than the rooms further behind. But altogether a beautiful area, the clean crisp air and general serenity can only be enjoyed.

Room Tip: Although our breakfast could not be faulted it's probably better to venture further afield for a...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessicabianca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
Thank you for the feed-back and we look forward to your next visit. We will happily accommodate you in a smaller luxury room next time. Warm regards, the "L'Ermitage Team"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Level Contributor
162 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 26, 2013 via mobile

A beautiful ambience, lovely surround, beautiful gardens, helpful staff, very good breakfast, close to town. However it does need a little TLC. as per other comments the safe needed batteries, the water was brown, the second key did not open the door, a light required a new bulb, however I would recommend this place.

Stayed May 2013, traveled with friends
Helpful?
Thank annesydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
Thank you for the feed-back. We assure you all these issues have been attended to and we look forward to being of service to you on your next visit :). Warm regards, the "L'Ermitage Team"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about L'Ermitage Franschhoek Chateau & Villas

Property: L'Ermitage Franschhoek Chateau & Villas
Address: Lambrechts Road, Franschhoek 7690, South Africa
Location: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #15 of 40 Specialty Lodging in Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'Ermitage Franschhoek Chateau & Villas 4*
Number of rooms: 40
Official Description (provided by the hotel):
This lavish and luxurious accommodation in Franschhoek is ideal for both winter and summer visits as it is 100% equipped to offer the comfort that is required. Ideal for engagements, weekend getaways, special events as well as business trips, the beauty that the area beholds, and the luxury that the accommodation offers, makes it one of the very best experiences in the valley. ... more   less 
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Also Known As:
l`Ermitage Franschhoek Chateau And Villas
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek

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