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“Beautiful views, beautiful hotel” 5 of 5 bubbles
Review of L'Ermitage Franschhoek Chateau & Villas

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L'Ermitage Franschhoek Chateau & Villas
Johannesburg, South Africa
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Beautiful views, beautiful hotel”
5 of 5 bubbles Reviewed August 19, 2013

Had stayed in the villas previously, and recently stayed at this prestigious hotel.
Beautiful, spacious rooms, with a tiny microwave, bar fridge, and kitchenette so suitable, for any guest who wants to bring there own delights.
Amazingly clean, huge bathroom, excellent views from room.
Ordered room service they are so accommodating,there was no long wait.
What a little jewel in Franschoek.
Service and staff excellent. Would stay there again. Highly recommend this hotel.
Very private.

Room Tip: Opt for a room with a lake view.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rene c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
Thank you for the great review and we look forward to your next visit. Warm regards, the "L'Ermitage Team" :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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223 reviews from our community

Traveler rating
    92
    69
    38
    13
    11
See reviews for
53
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18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Swedish first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
258 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed July 8, 2013 via mobile

We stayed one night in a viilla via booking.com special. We were in no. 17. We didn't need the 2nd bedroom but it is in need of maintenance due to damp & the musty smell was not pleasant. The jacuzzi filters could do with a good clean. Awesome view from the main bedroom & the lounge. A real fireplace would have been more romantic. But the aircon did keep us warm. Decor is lavish & living space is huge. Wifi only in the main reception area. No breakfast buffet due to low season but we were offered a full menu with choice galore. A great winter special.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ecsonza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
We thank you for your feed-back. Due to the heavy rainy season we have experienced damp issues and apologize for the inconvenience. These issues are being addressed and will not affect your next visit. The jacuzzi has been serviced and is working well. We hope to see you soon and assure you of the best service at all times. Warm regards, the "L'Ermitage Team" :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed June 23, 2013

A very pleasant spot. Staff friendly and efficient. Never thought I'd say a hotel room was too big, but out suite was enormous, not really appropriate for just my two people. Our room was on the lake edge which I imagine is far nicer than the rooms further behind. But altogether a beautiful area, the clean crisp air and general serenity can only be enjoyed.

Room Tip: Although our breakfast could not be faulted it's probably better to venture further afield for a...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessicabianca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
Thank you for the feed-back and we look forward to your next visit. We will happily accommodate you in a smaller luxury room next time. Warm regards, the "L'Ermitage Team"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Level Contributor
162 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed May 26, 2013 via mobile

A beautiful ambience, lovely surround, beautiful gardens, helpful staff, very good breakfast, close to town. However it does need a little TLC. as per other comments the safe needed batteries, the water was brown, the second key did not open the door, a light required a new bulb, however I would recommend this place.

Stayed May 2013, traveled with friends
Helpful?
Thank annesydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
Thank you for the feed-back. We assure you all these issues have been attended to and we look forward to being of service to you on your next visit :). Warm regards, the "L'Ermitage Team"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed April 22, 2013 via mobile

There is very little that isn't special about this place. Rooms are spectator, location is spectacular. The service is very comfortable and friendly which makes this a lovely place to stay. The food is not great which is my only compliant. A little touch and go.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lisaroos14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
Thank you for your positive review! We have a new head chef and menu and look forward to serving you on your next visit. Warm regards, the "L'Ermitage Team"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed April 15, 2013

Stayed from Easter Monday for three nights. The bedrooms are large and have everything you need. The location is just out of town, we did walk one night but thought better of it the night after as its isolated and dark. The breakfast one day was a l carte and the next day was self service which I found strange but was excellent. The hotel appears to be going through changes as the restaurant closed in the evening whilst we were there so check before you go if you do not want a walk into town but they still did room service. I eat the first night and although the food was lovely there was only four people eating including us. because it was quiet there was no atmosphere in the bar. great place for conference or wedding. at the price we paid i would go again.All staff were friendly and helpful, they still do a bed turn down service which is rare theses days.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank woodyManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
Thank you for your positive review and we look forward to your next visit. Warm regards, the "L'Ermitage Team"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedfordshireclanger
Level Contributor
120 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

Wonderful setting. Our room overlooked the lake. The room was beautiful with its own balcony. Room service provided a great simply cooked meal. Staff were friendly and helpul.The grounds are lovely too. This was our favourite hotel in our tour of SA.

Room Tip: One in the chateau overlooking the lake.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bedfordshireclanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialMediaSA, Public Relations Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review, August 30, 2013
Thank you for your great review and we are thrilled you enjoyed your stay with us. We look forward to your next visit. Warm regards, the "L'Ermitage Team"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about L'Ermitage Franschhoek Chateau & Villas

Property: L'Ermitage Franschhoek Chateau & Villas
Address: Lambrechts Road, Franschhoek 7690, South Africa
Location: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #15 of 43 Specialty Lodging in Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'Ermitage Franschhoek Chateau & Villas 4*
Number of rooms: 40
Official Description (provided by the hotel):
This lavish and luxurious accommodation in Franschhoek is ideal for both winter and summer visits as it is 100% equipped to offer the comfort that is required. Ideal for engagements, weekend getaways, special events as well as business trips, the beauty that the area beholds, and the luxury that the accommodation offers, makes it one of the very best experiences in the valley. ... more   less 
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Also Known As:
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
l`Ermitage Franschhoek Chateau And Villas

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