Unlike other reviewers we had no problem with hot water. However the water that came from the bath taps was brown. Not very nice. There is a serious lack of maintenance. Not sure if it is like that in all the villas. But the villa we stayed in was in desperate need of it. Some of the walls had serious water damage. There were white marks and various places where there were white calcium bubbles on the walls and on the paint. We had one light bulb that was blown and one that was broken. Neither was replaced during the week that we were there. There are no information folders in the rooms so you had to find out for yourself if needed something. The rooms are equipped with satellite tv but our villa had to search for a signal every time you changed channels and it would take up to 3 minutes each time. Turn downs were done almost every night. There were a few nights when they did not happen at all. All in all a nice place but the lack of maintenance is disturbing. We were told the place has been there for 3 years and if that is what it looks like after just 3 years i would hate to see it in 10 years
- Official Description (provided by the hotel):
- This lavish and luxurious accommodation in Franschhoek is ideal for both winter and summer visits as it is 100% equipped to offer the comfort that is required. Ideal for engagements, weekend getaways, special events as well as business trips, the beauty that the area beholds, and the luxury that the accommodation offers, makes it one of the very best experiences in the valley. ... more less
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- Also Known As:
- l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
- l`Ermitage Franschhoek Chateau And Villas