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“Seamless big group experience”

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Protea Hotel by Marriott Franschhoek
Ranked #10 of 11 Hotels in Franschhoek
Cape Town
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Seamless big group experience”
Reviewed October 24, 2011

I arranged a university reunion last weekend, with 30 people attending. We stayed at the Franschhoek Protea, and had a very good experience. The check-in was an absolute dream - sign here and here's your room key. The rooms are nicely decorated and completely functional. Staff were warm, welcoming and very helpful. The only meal we had at the hotel was breakfast, which was absolutely fine (my only complaint being that they could have been a bit more generous with their fresh fruit!).

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 12Hazel12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, October 30, 2011
Dear 12Hazel12

Thank you for posting the review of your recent stay at Protea Hotel Franschhoek.
We are very pleased to see that you enjoyed your stay. Thanks so much for the kind comments. We will be sure to look at the fruit offering you mentioned!

Please let us know if we can be of assistance again in the future.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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360 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
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English first
South Africa
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 24, 2011

Staff are friendly and service is good. I had a suite which was very spacious and the bed was very comfortable. It's close proximity to town means it is within walking distance of all the good and exciting shops, restaurants and Art galleries in Franschhoek. I attended a workshop for a few days at the Ilse Schemers Art Gallery and can recommend a visit.

  • Stayed October 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank carrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, October 30, 2011
Dear carrik

Thanks for taking the time to post a review on TripAdvisor. We are really glad to hear that you enjoyed your stay in Franschhoek.

We hope to see you back again soon.

Kind regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JHB
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2011

An excellent stay with friendly staff and great service all round. Perfect location for the winelands experience

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thea E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, October 4, 2011
Dear Thea E

Thank you for your kind words. I am so glad to hear that you enjoyed your stay at Protea Hotel Franschhoek.
We look look forward to hopefully welcoming you back in the not too distant future.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 31, 2011

The staff are very friendly & helpful. For a small hotel the breakfast was very good with plenty of choice. Loved the big shower!

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, September 2, 2011
Hello Elaine M

Thank you so much for the very kind feedback. I am so glad to hear that you enjoyed your stay with us and your time in our beautiful town.

We hope to welcome you back one day again soon!

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cape town
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 15, 2011

I have just returned from a marvellous weekend out in Franschhoek staying at the Protea Hotel Franschhoek. Any weekend spent out in Franschhoek is marvellous though. It's a little pocket of luxurious decandent pleasures. And the Protea Hotel is a superb place to stay.

It's got great views of the surrounding mountains yet central (literally on the main country road) allowing you to walk to most of your destinations. The staff there were friendly, professional and helpful. It's always a good start when I am offered a glass of bubbles as I arrive :) There' s a pool for those scorching days, and a fireplace and TV in a little pub so you don't need to miss the rugby on those wintery ones.

We also made use of a transport service there so we could enjoy the local wines. Denver, our driver, was superb and comes highly recommended. He was polite, courteous, warm hearted and always on time. I'm a fan.

You're bound to have a great stay if you choose the Protea Hotel Franschhoek.
Have a blast - and eat at Peer Neef restaurant and La Motte. AMAZING!

Room Tip: All rooms look onto the pool. It's a win win situation. I guess the rooms on the top floor are b...
See more room tips
  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank anafricantraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, August 22, 2011
Dear anafricantraveller

Thank you so much for the great review. I am so pleased that you enjoyed your stay in Franschhoek and at Protea Hotel Franschhoek.

We look forward to hopefully welcoming you back one day soon.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durbanville, South Africa
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 20, 2011

This was our 2nd leisure stay at the Protea Hotel Franschhoek and we will be back! A lovely smaller hotel - both room and bathroom are spacious, beautifully decorated, well equipped/furnished and clean!!! Room had lovely view on immaculately groomed garden and swimmingpool. Service was quick and friendly.

Room Tip: Ask for a room as far as possible away from the c!
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank CharlotteML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, August 22, 2011
Dear CharlotteML

Thank you for your review. I am so glad to hear that you enjoyed your stay with us at Protea Hotel Franschhoek.

We look forward to seeing you again soon.

Kind regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wiesbaden, Germany
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 18, 2011

We stayed at the Protea Easter weekend and spent 2 nights. The rooms are a good size, nicely furnished, and it is very well located on the main street in Franschhoek, and a short walk into the town. The only complaint was the noise of the traffic if you stay in a room on the main road, as the windows don't have any double glazing. Otherwise I would recommend this hotel for it's good value and great location.

Room Tip: Ask for a room away from the main road.
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  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tracey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, August 22, 2011
Dear TraceyS2010

Thank you so much for the review you posted. I am really glad to hear that you enjoyed your stay in Franschhoek.
The good news is that we will be going through a refurbishment soon and those windows that need double glazing will be sorted out.

Hope to see you again soon.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Protea Hotel by Marriott Franschhoek

Property: Protea Hotel by Marriott Franschhoek
Address: 33 Huguenot Street, Franschhoek 7690, South Africa
Phone Number:
Location: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #10 of 11 Hotels in Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel by Marriott Franschhoek 4*
Number of rooms: 30
Official Description (provided by the hotel):
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town. ... more   less 
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